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教堂山-大学区凯艺酒店

2.5 星住宿

Quality Inn Chapel Hill - University Area

选择日期以查看价格

点评

7.2/10
不错

热门服务设施

  • 游泳池
  • 可带宠物
  • 含停车设施
  • 免费 Wi-Fi
  • 空调
  • 健身房

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政策

入住

开始办理入住：15:00；停止办理入住：00:00

住客需年满 21 岁

退房

12:00 之前退房

提供无接触办理退房服务

提供快速退房服务

特别入住说明

前台工作人员将在住客到店时接待

该住宿不可在工作时间以外办理入住手续

住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

可带宠物，每间住宿每次入住需额外收费 USD 25.00

欢迎服务类动物，并且免除有关费用

仅可携带宠物狗和宠物猫入住

总共可携带 2 只宠物（每只宠物限重 11 公斤）

只限特定客房，有限制条件；如需入住可携带宠物的客房，请通过预订确认信息上的号码联系住宿接待方。

儿童及加床

欢迎儿童入住。

限 3 名 21 岁及以下儿童免费入住，前提是这些儿童与父母或监护人同住一间房并共用现有床褥

不提供折叠床/加床。

住宿接待方可应要求提供免费儿童床

该住宿接受的付款方式

重要信息

其他项目

  • 宠物费：每间住宿每次入住 USD25.00
  • 服务型动物免费

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡，以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款；恕不接受现金
仅接受非本地居民的预订。恕不接待居住于此住宿 80 公里范围内的居民入住。
该住宿场所采用的安全设施包括：灭火器、烟雾报警器和急救包。
住宿确认执行下列清洁和消毒规程：Commitment to Clean (Choice)。
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

其他注意事项

此住宿场所没有电梯
季节性游泳池将于 6 月至 9 月开放。
只有经过登记的住客才可进入客房。
住宿可提供连通房/相邻房，具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求
16 岁以下的住客不允许使用健身设施。

常见问题

教堂山-大学区凯艺酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

教堂山-大学区凯艺酒店允许宠物入住吗？

是的，此酒店允许携带狗狗和猫咪入住（总共可携带不超过 2 只宠物），每只宠物限重 11 公斤。将收取每间住宿每次入住 USD 25.00 的费用。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

停车费是多少？

该住宿免费提供自助停车。

何时可在教堂山-大学区凯艺酒店办理入住？

开始办理入住：15:00；停止办理入住：00:00。 超过规定时间后恕不安排入住。

何时可在教堂山-大学区凯艺酒店办理退房？

退房时间为 12:00。

教堂山-大学区凯艺酒店的地址在哪里？

此酒店位于教堂山，距离大学商城 1.9 公里，并距离北卡罗莱纳大学和富兰克林大街不到 5 公里。而且，科克尔植物园和剧作家剧团距离酒店不到 5 公里。

点评

关于的点评

7.2

还可以

7.6

清洁度

8.0

地点

8.0

员工和服务

7.2

住宿条件和设施
10 分 - 超赞。223 条好评，共有 1000 条点评
8 分 - 还可以。371 条好评，共有 1000 条点评
6 分 - 一般。234 条好评，共有 1000 条点评
4 分 - 很差。114 条好评，共有 1000 条点评
2 分 - 糟糕。58 条好评，共有 1000 条点评

点评

已验证

10/10 超赞

yoyo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

一流的服务 绝佳的环境

这里环境特别好，非常干净，免费早餐很好吃，服务非常贴心
已验证

2/10 糟糕

真实旅客

不满意：清洁度、服务设施、住宿条件和设施
The floor was so dirty that we picked up and cancelled our reservation. Showed the manager my foot and she fully refunded our account.
2021 年 8 月入住 2 晚
已验证

4/10 较差

Dallas

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Very Disappointed

Our stay was for just one night, because I had a procedure at the nearby hospital. My reservations said we could check in at 12a.m, which I admittedly misread as 12p.m. When we arrived the check in clerk said check was at 3, but the rooms were already clean, so she would override the computer and let us in. She also told us that they were closing for remodeling the day we checked out, which explains the poor conditions of so many things, including the service. My wife was given a slip to order breakfast. When she went down to get it, she was told they were out of everything single thing she asked for. The floors must've mopped with dirty water. My wife took her shower in flip flops. We had to wash our feet at the bed before putting them under the covers. I could go on, but given the fact they will remodel, I hope these issues will be remedied. It just feels like we were overcharged for these poor conditions.
2021 年 8 月入住 1 晚
已验证

2/10 糟糕

ORLIE

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度

The whole facility looked old, run down and dingy.

The whole facility looked old, run down and dingy. The rooms were disgustingly filthy as well as the whole facility.
2021 年 8 月入住 1 晚
已验证

2/10 糟糕

真实旅客

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Possibly the most disgusting hotel that I have ever encountered. There was a pile of dirty towels outside my door when I arrived. The toilet had not been cleaned in my room or the room where my daughter stayed. My non-smoking room reeked of cigarette smoke. I could go on and on (including the crickets in the room that kept me away at night). I had planned to stay for two nights but left after one sleepless night. A horrible experience.
2021 年 8 月入住 1 晚
已验证

4/10 较差

Amy

不满意：清洁度、住宿条件和设施、客房舒适度

Crumbling Dirty Hotel

Crumbling dirty hotel in what appeared to be an unsafe area. I would not recommend
2021 年 8 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Never again

When i arrived at 1:45pm I wasnt allowed to check-in until 3pm.The Hotel was not over booked it was being remodeled. I was already second guessing my stay because i dont like hotel's with outside entrance to the rooms (Sadly) I stayed there? was no batteries in the remote and no one ever got me any Plus Im still investigating my unwanted hitchhikers that came home with me (Bedbugs, )
2021 年 7 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：住宿条件和设施，清洁度
I forgot that I had been at this hotel several years ago. Not an improvement. Not easy to locate, still looks like a construction site...not very inviting. After waiting to get checked in, my key didn't work in the door and it took several staff to finally get it worked out. Then a staff member came in my room to check for cleanliness. Said new staff working there and things hadn't been done. I did notice dust on microwave, etc and a hand towel was damp, so I wasn't sure about anything. The TV remote was taped at battery location. I ordered a "bag breakfast" for the next morning and got apple juice instead of bottled water. I went to the office and they said they didn't have any. I guess I got what I paid for...
2021 年 7 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：清洁度、服务设施、住宿条件和设施
The facility is old and not kept up well. The former access road is now blocked due to nearby loud construction, and the temporary access road is almost impossible to find the first time. The smoke-free facility reeked of cigarette smoke, especially when the air conditioner was operating. The grounds crew contractors started their loud leaf blowing and weed whacking activity at 6:30 a.m. The swimming pool, lovely in the ad photo is closed and covered over, but no mention made of this during the reservation process. No elevator to the 2nd floor, so travel light! The two positive things to mention: 1. It was one of only 2 hotels in Chapel Hill that had vacancies at the time, and 2. It was RELATIVELY cheap. (You get what you pay for!)
2021 年 7 月入住 4 晚
已验证

2/10 糟糕

真实旅客

不满意：住宿条件和设施，清洁度
Towels were stained & looked used. A used bar of soap was left in shower. No working appliances. ie..Fridge,Tv, Microwave. Walls were damaged & overall room in disrepair. Very seedy. Left & found lodging elsewhere @ 10:00pm after 8 hour drive! Told there were no other rooms.
2021 年 7 月入住 1 晚
已验证

8/10 不错

Ruth

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度

Horrible

I didn’t expect a lot and I got less The best thing was the clerk on arrival. I got a 2nd floor room but with awful knees asked about an elevator. Nope. The room was filthy. Had to wash the mirror to see. Towel came back black. Smelled of heavy cigarettes. Laminate floor too dirty to step on with bare feet.
2021 年 7 月入住 1 晚
已验证

6/10 一般

Miranda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Eventful

It was a stressful weekend but it was ok
2021 年 7 月入住 2 晚
已验证

4/10 较差

真实旅客

满意：员工和服务
不满意：住宿条件和设施，服务设施
Very disappointing. In past years, this has been a good, low cost place to stay. This time, we had to move twice, before we got a room where most things worked. The first one had no power to TV, microwave, refrigerator, etc. Second room’s air conditioning failed after one night. The third room was okay, but it had only one lamp and no lights that worked from the switch by the door. Key cards usually failed after a couple of uses and often the replacements didn’t work. The desk staff were helpful, but it seemed as if there were almost no maintenance people. It appears the company is letting the place run down. I will not return.
2021 年 7 月入住 4 晚
已验证

4/10 较差

真实旅客

不满意：清洁度、服务设施、住宿条件和设施
The place needs an update ASAP.. very old AC… it did not smell clean.. smelled like was a smoking room.. I do not recommend… only if you really don’t have the money to stay in a little better place!
2021 年 7 月入住 1 晚
已验证

6/10 一般

真实旅客

满意：员工和服务，清洁度
不满意：服务设施
I needed the pool for physical therapy reasons, but the pool was closed. Nowhere on the website did it say that the pool was closed. If I had known, I would have chosen other lodging.
2021 年 7 月入住 2 晚
已验证

4/10 较差

James

满意：员工和服务
不满意：住宿条件和设施，清洁度

Quality Inn never again.

Mold. Mold. Dirty floor. Mold. Clogged sink.
2021 年 7 月入住 1 晚
已验证

6/10 一般

真实旅客

Breakfast was not complete ...the room was open when we arrived. Tv remote was missing and was not replaced
2021 年 6 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Met our needs but Wifi strength could use improvement. Thank you
2021 年 5 月入住 1 晚
已验证

6/10 一般

真实旅客

不满意：住宿条件和设施，服务设施
My experience here was not terrible, but not the best. The bed was clean and comfortable, and that's what most mattered. However, the toilet seat had a sticky residue, the floor had large dead ants, the noise outside my door was unpleasant, the pool was not open (still fully covered), breakfast consisted of a checklist that was not followed, the front desk coffee machines were empty, etc. Poorly managed and unkempt. Does not live up to the "Quality" in its name.
2021 年 6 月入住 2 晚
已验证

6/10 一般

真实旅客

满意：清洁度
不满意：服务设施
The property itself didn’t feel safe!
2021 年 5 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：员工和服务，清洁度
The front desk clerk Dollar Bill was awesome. He was quite welcoming and friendly. A nice welcome after a long day of travel.
2021 年 5 月入住 1 晚
已验证

4/10 较差

真实旅客

满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
The a/c and refrigerator were incredibly noising making it difficult to sleep. In addition opening the curtains meant that people could see into the room; there were no drapes that allow light in but that also kept prying eyes out. Most unsatisfactory experience.
2021 年 5 月入住 3 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The best I can say is that it had a roof; otherwise, it was a disgusting heel hole
2021 年 5 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施
Property condition & facilities are all old, unlike the web. There were a lot of stains left in the aisle, paper cups had fallen, the fence was covered with yellow tape, and it was not a comfortable stay. The room should be non-smoking, but it smelled of cigarettes.
2021 年 3 月入住 1 晚
已验证

8/10 不错

Carlos

满意：员工和服务，清洁度
Tv control not working,
2020 年 10 月入住 4 晚