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Reviews of Motel 6 Redding, CA - North

2 out of 5
Motel 6 Redding, CA - North
1250 Twin View Blvd, Redding, CA

Reviews

6.4
Rating 10 - Excellent. 196 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 139 out of 1000 reviews" "
Rating 2 - Terrible. 206 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

TERESA

Disliked: Cleanliness
No estuvo muy limpio
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Teresa, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Reg, Kelowna

Stayed 1 night in Apr 2024

2/10 Terrible

Luis

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Motel 6 outdid it this time the room we stayed was horrible Nasty The toilet and sink were Clogged and someone tried to cleaned the sink but left it all dirty and crusty we asked for a refund but they refused even a half refund but nothing I will be contacting motel 6 to file a complaint
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Luis,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Rigzin

Liked: Cleanliness, staff & service, property conditions & facilities
Too many smokers
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

JANET

Stayed 1 night in Mar 2024

8/10 Good

Bret

Business traveller
Liked: Cleanliness, staff & service, amenities
Was close to where I was doing my fire fighter training.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Renee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at check in very friendly. Office and outside facility well maintained. Room was clean but needs paint. Room was dated and worn. Sheets were clean but stained.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Elizabeth,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Deyanira

Travelled with partner
Disliked: Property conditions & facilities
We had to go buy sheets
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Deyanira, Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location staff was helpful and convenient to the town
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There were stains or something in the shower. Toilet seat didn't fit the toilet. Television had white spots in it.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Sharla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location & helpful staff. The room looked clean & was very funtional. We found free coffee in the lobby in the morning. The room's combined heating/AC unit needs cleaning & has dust & pet hair on the vents. The shower curtain was held on by 3 hooks, so it cut into the round shower space.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Tanner

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was terrible, the gentleman at the front desk tried to charge me again after I had already paid on Expedia and then tried to hide it, it bugged me cause it was $82.03 instead of the $90 I had booked on Expedia, that’s wasn’t the main issue, he asked for my ID 4 separate times as well as the guy who was traveling with me. Total nonsense as there was another party trying to book and at first put me in his room and the fumbled around and said I booked you with them or something. I’d appreciate a call to there property to train them as it was 12:00am and all we wanted was 4 hours of sleep before fishing all day the next day!
Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed sagged really bad. The sink sprayed all over. The floor was dirty. Took forever to check in. I paid ahead of time but the clerk took forever to verify it. Never stay there again
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 17 Jan 2024
Hi Christine, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Everything was okay, until I had to go into the other room to retrieve a towel (I was in the shower). The towel rack by the shower had no towels. On my return trip is when I slipped and hit my head on the toilet and ended up in the ER. Scan showed no fracture. See my primary today for evaluation.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 17 Jan 2024
Hi Michael, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Daniel, OLYMPIA

Good value
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Daniel,Thank you for the 5-star rating!Lilith#Team6

6/10 Okay

Joely

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bed
And okay remodel let the bed was horrible in the bathroom was just as bad
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hi Joely, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, friendly manager
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very accommodating in spite of them appearing to be short on staff. My room was clean and comfortable.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

thomas

Liked: Staff & service
Disliked: Amenities
bed was lumpy, linen not the cleanest. each day had to get key card reprogrammed
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Thomas,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Nov 2023

6/10 Okay

Jamie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
just a regular stay at a motel 6 nothing special. one complaint tho, the shower was disgusting so we just didn’t shower that night which was not optimal.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Jamie,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Haiyan

Travelled with family and small children, Business traveller
Liked: Staff & service
The bedsheet felt like not changed, with hair & crumps on it. The floor was not clean either. But the staff was really nice and helpful.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Haiyan,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Callie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Brian

Disliked: Room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Darren

Travelled with family
Disliked: Cleanliness, amenities
There were bugs in the room and didn't appear to have been cleaned in a while
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the room with microwave and refrigerator. Room was quiet, no riff raff outside. No maid service to clean the rooms, don't know if they didn't have it or you had to call to get it. The refrigerator and microwave worked, could use some maintenance. Overall, I'd stay there again.
Stayed 7 nights in Oct 2023
Response from Nancy Y. on 8 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Dennis

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Phone to motel unable to get any live person to question where freeway turnoff was or to confirm reservation. Parking good.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Dennis, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

6/10 Okay

Sarah

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Joann

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Place needs attention.
Clogged up sink, No room service, notified them, there was no care. Short Shower curtain water spills all over the floor. Flat pillows.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 18 Oct 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Lisa

Liked: Staff & service
Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Sep 2023

6/10 Okay

Gilbert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Cedric

Liked: Staff & service
Ok if you just need a place to sleep.
Seems the more I stay, the worse this place seems. Room and beds were clean. But bathroom had sections off walls near shower warping, peeling edges. Like there was water damage. Walls there were dirty. Showers were not as clean as could be.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Cedric, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Maria

Stayed 1 night in Sep 2023

8/10 Good

Lorell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Myrtle Edna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient access off Interstate 5. Friendly staff. The entry door was so old that it seemed to have shrunk as it no longer hung well and outside light could be seen around the sides, top and bottom. The mattresses on the beds were so old that they sagged. The cleanliness left much to be desired especially the bathroom. Also, walls were deteriorating around the baseboards in the bathroom. The shower curtain was so flimsy that it came off the hooks that obviously were not well designed.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 20 Sept 2023
Hi Myrtle Edna,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Kristine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs everywhere, dude at the counter wears a knife around his neck, door looked like it had been kicked in, bed up against the ac, crawlspace in the bathroom, light in the shower didn't work, not even a bathtub, just a stand-up shower, the rubber trim around the outside bottom if the shower wasn't attached, shower was dirty before we ever got in, half of the channels didn't work, my kids wouldn't even sleep there no matter how hard I tried convincing them. We ended up leaving, told we would get a refund, got the refund then checked this morning and they took the money back again so I didn't get a refund. There was also a weird lady carrying a tazer that wanted my kids to say hi to her dog. Fire fighters showed up to be on call and they were given a room with trash still in the trash can and beds not made. Worst hotel experience in my life. Will NOT be staying at Motel 6 ever again, I'd rather sleep in my car
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 20 Sept 2023
Hi Kristine,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

James

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well
Stayed 1 night in Sep 2023

8/10 Good

Debbie

Business traveller
Liked: Cleanliness, staff & service
Nice the shower neede to be fixed would be nice to have refrigator in room and microwave.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 20 Sept 2023
Hi Debbie,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Terrible

Julia, galt

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they double booked on rooms and even though i had reservations through Expidia App. i was turned away due to first come first serve
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Julia,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Terrible

Amy

Stayed 1 night in Sep 2023

4/10 Poor

Zoe

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Terry

Stayed 1 night in Sep 2023

2/10 Terrible

Terrell

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Experience
The check in experience was fine but when we got to our room, the floor was filthy, the walls were dirty and I was afraid to sit on the bed. I sat in the chair and started to feel itchy. The part of town we were in seemed very unsafe. We didn't even unload our bags. We left and found much better accommodations elsewhere.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 7 Sept 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6