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紅獅瑞丁酒店的評價

3 out of 5
紅獅瑞丁酒店
1830 Hilltop Drive, Redding, CA

評價

7.6

不錯

10 分評分，優異；1002 則評價中有 354 則" "
8 分評分，不錯；1002 則評價中有 269 則" "
6 分評分，一般；1002 則評價中有 185 則" "
4 分評分，欠佳；1002 則評價中有 116 則" "
2 分評分，很差；1002 則評價中有 78 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

7.2/10 

設施服務

7.2/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

jiuchun

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Red Lion Hotel Redding 於 2024年3月14日的回應
Dear Jiuchun,Thank you so much for such an amazing rating! We hope you return to stay again soon.

10/10 優異

Wei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚
Management 於 2021年10月10日的回應
What a great rating. It makes us happy that you had such an relaxing stay with us. We can't wait for your return.

8/10 不錯

Anibal

親子同遊
讚好：整潔度和職員與服務
The property is very well located. A good experience if you travel with Family and kids. The rooms are big enough and very clean. The staff is nice and friendly in the cafeteria. An opportunity of improvement will be maintain the pool and spa in better conditions, and fix the gate. I recommend this hotel if you plan to visit Redding and Shasta City.
於 2024 年 5 月住了 2 晚

2/10 很差

Susan

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Our $189 king room had dust and pet hair on the floor, dust on the furniture, a dead bug in the sink but it did not have soap or any of the usual hygiene products stocked, and when we woke up in the morning with achy backs from the horrible mattress, we found there was no coffee, condiments, or mugs next to the coffee machine. There were only 2 bath towels and no other towels.The thermostat did not work and we were freezing and we had to have engineering shut off the climate controls and then we were cold during the night. The fitness center was beyond filthy with broken equipment, and had a weird 6 inch vent hose dangling from the ceiling with broken wires at the end by the floor. We were afraid to use the pool due to the other hygiene problems. We will never stay at another Red Lion Hotel again.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Elizabeth

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
La habitación tenía un Aire Acondicionado AC pésimo que tenía un sonido alto que no dejaba deacansar. Además la habitación tenía un desagradable olor a viejo y húmedo. También el desayuno incluido era pobre y la señora que atiende da una mala atención.
於 2024 年 5 月住了 2 晚

6/10 一般

ILESH

家人同遊
不滿：設施服務
Expedia site mention free breakfast, they ask for written in email or from booking. Lot of time spent for it.
於 2024 年 5 月住了 1 晚

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 5 月住了 1 晚
Red Lion Hotel Redding 於 2024年5月19日的回應
Dear Julie,Thank you for the outstanding review! It makes us so happy to hear you enjoyed yourself on your trip. We hope you return soon!

10/10 優異

Kali

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always a pleasure staring at Red Lion, staff is so welcoming and friendly every time. I feel safe when I’m traveling alone and room is always clean. Only recurring problem I have is I consistently have problems with the keys working. Regardless, love this hotel and in my opinion it’s the last place you can stay in Redding with a real resort feel with the pool and courtyard.
於 2024 年 4 月住了 2 晚
Red Lion Hotel Redding 於 2024年5月18日的回應
Dear Kali,Firstly, taking the time to write such an outstanding review! We are very sorry you have had issues with your keys, but are glad you have been able to enjoy our facility! We look forward to seeing you in the very near future.

10/10 優異

Kali

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Shower flow was extremely aggressive and wasn’t adjustable, seemed to be stuck on the fire house hose setting, and I wasn’t offered an upgrade but the staff was very friendly and the hotel was clean as always. I only mention the option to upgrade because Expedia said I was supposed to have been offered that? I asked and paid for my own upgrade but the staff was extremely nice and friendly and I will stay here over and over again. No biggie on my end, always a pleasure staying with you guys. Thank you Red Lion!
於 2024 年 5 月住了 2 晚
Red Lion Hotel Redding 於 2024年5月18日的回應
Dear Kali,Thank you for such a wonderful review! We are so sorry to hear you had some issues with your sleeping room, but are so grateful for your kind compliments to our staff! We will happily be relaying this to each department. We look forward to you staying again soon!

4/10 欠佳

Scott

家人同遊
不滿：住宿狀況
Old, musty and in disrepair.
於 2024 年 5 月住了 1 晚
Red Lion Hotel Redding 於 2024年5月15日的回應
Dear Scott,We are sorry to hear you did not enjoy your stay. While we are an old hotel, we have been working on updates and renovations. We hope you return in the future to see!

10/10 優異

Glen

讚好：整潔度和住宿狀況
the staff was grate!
於 2024 年 5 月住了 2 晚
Red Lion Hotel Redding 於 2024年5月13日的回應
Dear Glen,Thank you for such a wonderful compliment and review! We hope you are back to stay again soon.

10/10 優異

Julie

伴侶同遊
Everything was clean and well maintained. Quiet room facing the courtyard was nice
於 2024 年 5 月住了 1 晚
Red Lion Hotel Redding 於 2024年5月10日的回應
Dear Julie,Thank you for such an amazing rating and review! We are so glad to hear you were able to enjoy our unique outdoor rooms and spaces. We hope you are back to stay on your next trip to Redding!

2/10 很差

Delilah

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Hallways were dirty staff seemed to be confused about everything and our room looked as if it wasn’t even touched to be cleaned floor dirty bathroom had hair and toothpaste in sink and shower
於 2024 年 5 月住了 1 晚
Red Lion Hotel Redding 於 2024年5月7日的回應
Dear Delilah,The experience you had with our team is extremely disappointing. We review every guest comment and address each of them with our staff and team leads. Our goal is to provide a comfortable stay for every guest and clearly we missed the mark on doing that for your stay. Please be assured that the issues you experienced with your room and the staff will be looked into and addressed accordingly.

4/10 欠佳

Trista

家人同遊
不滿：整潔度、設施服務和住宿狀況
Very run down. Our bathroom sink did not drain, the toilet made a constant sound, the paint was chipping off everywhere. The entire floor smelled of marijuana and we were there with a team filled of kids. The hot tub was shut down for part of it. If you’re a business person needing a one night stay it’s ok. They also have smoking rooms so the hall ways smelled. Do not recommend for a family.
於 2024 年 4 月住了 3 晚
Red Lion Hotel Redding 於 2024年5月6日的回應
Dear Trista, Thank you for your review as all feedback helps us to improve. We are sorry your stay was less than desirable and that there were concerns with your room. Our Front Desk is available 24 hours a day and would have been more than happy to find you a more suitable room. I have shared your review with the appropriate departments and we will retrain where necessary. We hope you try us again in the future

10/10 優異

Cathy

伴侶同遊
Quality check in, lovely room, large TV and we can’t wait til breakfast in the dining room!
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月30日的回應
Dear Cathy,Thank you so much for the great review! We are so pleased to hear you enjoyed our hotel, and we truly appreciate that you have noticed our dining room. We appreciate your business, and hope you have the chance to visit us in the near future.

4/10 欠佳

Vickie (Kelseyville)

家人同遊, 多人同遊
不滿：整潔度和住宿狀況
The property is old and run down. Floors were not cleaned and our feet were dirty from walking in the room barefooted. Water stained windows. The place is getting old with minimal upgrades to it. It was a a lot nicer 5 years ago. We have been staying here annually for last 15 years and have seen a big change.
於 2024 年 4 月住了 3 晚
Red Lion Hotel Redding 於 2024年4月30日的回應
Dear Vickie,We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the cleanliness in your guest room and we will certainly address your concerns with our housekeeping staff. Thank you for your feedback, as you are a valued guest and we hope to have the opportunity to provide you better service in the near future!

6/10 一般

GREGG

多人同遊
Noisy couldn’t sleep . Killed like 5 spiders in my bathroom. Nothing worked properly in gym. Restaurant on property was not good . Paper menu food served on paper plates.
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月29日的回應
Dear GreggWe value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the cleanliness in your guest room and we will certainly address your concerns with our housekeeping staff. Thank you for your feedback, as you are a valued guest and we hope to have the opportunity to provide you better service in the near future!

8/10 不錯

Daniel

於 2024 年 4 月住了 2 晚
Red Lion Hotel Redding 於 2024年5月19日的回應
Dear Daniel,Thank you for such a great rating We hope you are back to stay again soon.

6/10 一般

Brian

親子同遊
不滿：整潔度、設施服務和住宿狀況
Food wasn’t good at all and price was high Rooms weren’t too nice Pretty expensive for the event Heater wouldn’t turn off that was annoying And did I mention the food
於 2024 年 4 月住了 3 晚
Red Lion Hotel Redding 於 2024年4月30日的回應
Dear Brian,Thank you for providing your feedback on your recent stay with us. We take all customer issues very seriously. I'm sorry to hear that there were issues with the room and food selections. Please accept my apologies and I hope you give us a chance to make it up to you on your next stay.

10/10 優異

Evelyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There for a car show and parking great and convenient.
於 2024 年 4 月住了 2 晚
Red Lion Hotel Redding 於 2024年4月29日的回應
Dear Evelyn,We are so happy to hear you were able to enjoy your trip and our local events! Thank you for the wonderful compliments, our staff works very hard to make sure hosted events go smoothly and are fun for all involved. We hope you are able to make it back for the next one.

8/10 不錯

Maria Luisa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Red Lion Hotel Redding 於 2024年4月29日的回應
Dear Maria Luisa,Thank you for such a great rating! We hope you return to stay again next time you are in town.

2/10 很差

David

不滿：整潔度、職員與服務和住宿狀況
No air conditioning for a whole row of rooms. Canceled next two days and went else where. Money was returned for the two nights i canceled, had to wait for till monday to talk to manager to get comped for the first night, it was a process. Never again in redding
於 2024 年 4 月住了 3 晚
Red Lion Hotel Redding 於 2024年4月24日的回應
Dear David,We are so sorry to hear that you had an unpleasant experience. Our maintenance staff is addressing the air conditioning issues as we speak, so they should be in working order for those rooms soon. Again, we apologize for the inconveniences, and hope you reconsider and return in the future.

10/10 優異

Lorenza

Coffee pot
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月22日的回應
Dear Lorenza,Thank you for such a wonderful rating! We hope you return to stay again soon.

10/10 優異

Claire

於 2023 年 5 月住了 1 晚
Red Lion Hotel Redding 於 2024年5月7日的回應
Dear Claire,Thank you so much for such an amazing rating! We hope you are back to visit again in the near future.

6/10 一般

CJ

親子同遊
讚好：整潔度、職員與服務和設施服務
The hot tub jets shoot straight up. There is nothing shooting into the hot tub itself. Its extremely loud due to this. Also the area around the hot tub does not drain, so there is always several inches of standing water you have to walk in.
於 2024 年 4 月住了 2 晚
Red Lion Hotel Redding 於 2024年4月16日的回應
Dear CJ,We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the hot tub and we will certainly address your concerns with our maintenance staff. Thank you for your feedback, as you are a valued guest and we hope to have the opportunity to provide you better service in the near future!

10/10 優異

Roshelle

於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年5月6日的回應
Dear Roshelle,Thank you for such an incredible rating! We hope you return to stay again soon!

10/10 優異

Nicole

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年5月6日的回應
Dear Nicole,Thank you for such an amazing rating! We hope you return in the near future.

6/10 一般

Kristine

伴侶同遊
不滿：設施服務
The location is good. It's close to the freeway and has many restaurants within walking distance.
於 2024 年 4 月住了 2 晚
Red Lion Hotel Redding 於 2024年4月15日的回應
Dear Kristine,Thank you so much for the wonderful compliments! We hope to see you again in the near future.

8/10 不錯

virgil

親子同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
Like how helpful and friendly the staff was.
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月11日的回應
Dear Virgil,Thank you so much for the great rating and wonderful compliment to our crew! I will happily pass along your kind words to them, they will be thrilled. We hope you return in the near future!

4/10 欠佳

emer (ocenaside)

伴侶同遊
不滿：整潔度和設施服務
They advertise that they had a restaurant but failed to advertise it closed Monday and Tuesday. The bedroom was not very clean and the restroom the same. I have stayed in many Red Lions before so this was very disappointing.
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月10日的回應
Dear Emer,We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the cleanliness in your guest room and we will certainly address your concerns with our housekeeping staff. Thank you for your feedback, as you are a valued guest and we hope to have the opportunity to provide you better service in the near future!

8/10 不錯

Jeffrey (Seattle)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Basic and affordable property.
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月7日的回應
Dear Jeffery,Thank you for such a great rating! We hope you return to stay again in the near future.

4/10 欠佳

Zenan

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The Tesla destination chargers are gone. new chargers won't work and you will have stupid ICE cars parking on the spot. Hotel need to be renovated. My bathroom door can't be shut.
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月4日的回應
Dear Zenan, Thank you for your review as all feedback helps us to improve. We are sorry your stay was less than desirable and that there were concerns with your room. Our Front Desk is available 24 hours a day and would have been more than happy to find you a more suitable room. I have shared your review with the appropriate departments and we will retrain where necessary. We hope you try us again in the future.

10/10 優異

Linda (Lacey)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel! Bar/restraurant was great! Bed very comfy!
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月4日的回應
Dear Linda,Thank you so much for such an amazing review! We are so glad you were able to enjoy yourself at our hotel and get a comfortable night's sleep. We hope to see you next time you are in town!

4/10 欠佳

Glenn

商務旅客
讚好：設施服務
不滿：住宿狀況
It was nice that every room had an accessible balcony, complete with a couple of chairs and a small table. But, despite the efforts to renovate the hotel, it is very worn. As with most places, some of the new staff were not very good.
於 2024 年 3 月住了 2 晚
Red Lion Hotel Redding 於 2024年4月3日的回應
Dear Glenn,While we are glad to hear your balcony was enjoyable, we are so sorry that you were not happy with the condition of the facility and staff. We will address these concerns with the department heads so we are able to fix these problems. We hope you give us another chance in the future.

10/10 優異

BARBARA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy on and off the highway for travelers, clean, comfortable, restaurant on site,with a pool and is close ( walkable) to other restaurants and stores .
於 2024 年 4 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月2日的回應
Dear I would like to thank you for your review and I am happy to see that you were able to enjoy some of our local attractions such as nearby restaurants and stores. Any feedback we receive from our guests, good or bad, assists us in making sure our guests have a more enjoyable stay. We value you as our guest, and look forward to having you with us again soon!

6/10 一般

Douglass (Beaverton)

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Many years ago this used to be a premium property. Now it is aging and in need of a remodel. Be aware if you are planning a Friday or Saturday night stay that they now book a band into the restaurant. We attempted to have dinner there on a Friday night and first needed to pay a $5 per person cover charge (for a hotel guest to eat dinner?). But we did and were pointed to a group of booths in the back of the restaurant. All were dirty, so picked the cleanest one, sat down, and waited. No service so went to the bar to ask. The bartender indicated that she would send someone over. Returned to the table but no server ever showed, so just left. It is apparent that this has become Redding's party spot and the music was loud and most patrons extremely drunk. Some were staying in the hotel as we had a noisy bunch of drunks in the room across the hall. The buffet breakfast the next morning was bleak - a broken waffle maker, powdered eggs and surly staff. The room was dated and in poor repair. Blow dryer and coffee maker were both broken. Do yourself a favor and pass on this place, especially on the weekends.
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月2日的回應
Dear Douglass,We are sorry to hear you did not enjoy your weekend here in Redding. We strongly encourage you to reach out to the restaurant itself, as they are a separate business inside of the hotel, and may want to address your concerns also. Our most sincere apologies are extended about the issues with your sleeping room. Your comments will be discussed with management. We hope you reconsider and stay with us again in the future.

10/10 優異

Dwight

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was well staffed upon arrival. Assistance with room location, and obtaining extra towels. No problem. Breakfast was sufficient. Thank you.
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月2日的回應
Dear Dwight,Thank you so much for the great review! We are so pleased to hear you enjoyed our hotel, and we truly appreciate that your compliment to our front desk staff. We appreciate your business, and hope you have the chance to visit us in the near future.

8/10 不錯

Lawrence (Beaverton)

讚好：整潔度和職員與服務
Good choice for passing through with family on way to SoCal
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月2日的回應
Dear Lawrence,We are so glad to hear you and your family enjoyed staying here while on your road trip! We hope you return in the near future.

6/10 一般

Samuel (Prineville)

多人同遊
讚好：職員與服務、設施服務和住宿狀況
The hotel was decent, but the pool and hot tub were very dirty.
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年3月29日的回應
Dear Samuel,We are sorry to hear that you did not enjoy our pool area. Your issues will be brought to the attention of the proper department. Hopefully you will give us a chance to provide you with a better experience in the future.

10/10 優異

Noah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk clerk was amazing
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年3月29日的回應
Dear Noah,Thank you so much for such an amazing rating! Your compliment will be relayed to the front desk staff, they will be thrilled to hear it! We hope to see you again in the future.

10/10 優異

Russell

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Having a pet the room had a sliding glass door on the first level. Very easy access.
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年3月27日的回應
Dear Russell, We are so glad to hear your stay was good for you, and for your pet too! Thank you for such an amazing rating, we hope you are back to stay with us again soon.

6/10 一般

Thomas

商務旅客
讚好：設施服務
It is definitely an older property. I felt like I was staying at an old casino hotel in Tahoe. The room was clean. The bed was comfortable and that’s all I really needed.
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年3月26日的回應
Dear Thomas,Thank you for taking the time to review our hotel! We are glad to hear you had a comfortable stay, and hope you return next time you are in town.

8/10 不錯

jonathan (Fresno)

多人同遊
讚好：整潔度和職員與服務
Exterior needs updating. Pool area looked great (outdoors).
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年3月25日的回應
Dear Jonathan,Thank you for the great review! We are happy to hear you were able to enjoy our pool courtyard.We hope you stay the next time you are in Redding.

8/10 不錯

Kevin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Safe and quiet and nice staff
於 2024 年 3 月住了 1 晚
The Red Lion Redding 於 2024年3月25日的回應
Dear Kevin,Thank you for the great rating and wonderful compliment! We are so glad you felt comfortable on your stay, and that our staff made you feel welcome. We hope you return in the near future!

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean room and kind associates.
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年3月19日的回應
Dear Michael,Thank you so much for such a wonderful rating and review! We are always so happy when we hear our guest's expectations were exceeded. We hope you come to stay again soon!

8/10 不錯

Alexander

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年3月19日的回應
Thank you so much for your great rating!

8/10 不錯

CJ

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The hot tub jets shoot straight up so they had to be turned off. The outside dining area had sand from the cigarette tubs all over all of the tables so we had to clean one before we could eat there, and there were no pool towels so we had to use the ones from the room leaving us with wet towels. They automatically charged us $8 each for breakfast but they dont have many choices to eat.
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年3月19日的回應
Dear CJ,We are so sorry to hear about the shortcomings of your last visit to our hotel. We will bring your issues to the proper departments to be addressed, and hope you give us another chance in the future.

10/10 優異

Ness

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Red Lion Hotel Redding 於 2024年4月2日的回應
Dear Ness,Thank you so much for the incredible rating! We look forward to your return next time you are in town.

8/10 不錯

John

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was a quick business trip. I was unable to avail myself to some of the amenities it the front desk folks were nice and welcoming, the room was well appointed and very clean, and the bed was very comfortable.
於 2024 年 2 月住了 1 晚
Red Lion Hotel Redding 於 2024年2月28日的回應
Dear John,Thank you so much for such a great rating and a wonderful review! The front desk and housekeeping staff will be delighted to hear your compliments. We hope you return again soon!

10/10 優異

Kory

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Red Lion Hotel Redding 於 2024年2月29日的回應
Dear Kory,Thank you so much for your amazing rating! We hope you return again soon.