「Ruined Our Post-Wedding Stay—Unprofessional and Heartless
I booked a 3-day stay here right after my wedding. When I realized I couldn't make it on time for check-in, I proactively contacted the hotel to alert them of my late arrival. They completely ignored my message and cancelled my booking without any notification.
Unaware of this, I drove 4 hours the next day only to be turned away at the desk. No notice, no care, and absolutely no empathy for our situation. They ruined what should have...
「The location is great , staff helpful. The place could use some renovation and if they did it would be an awesome.place right by the water. Renovate the bathrooms and floor tiles」