Sandman Hotels Richmond hotels

"Staff & service good"

"Good"

"The room was clean and comfortable and not far from airport. "

"This was my second stay at this place, and it definitely won’t be my last. The check-in staff forgot to return my driver’s license (I also forgot to take it back) and didn’t explain the security deposit. Luckily, I noticed the charge and went back to ask, then they returned my license. The room we got this time wasn’t quite as good as last time. One of the lights didn’t work, so the room felt darker. The same issue with power outlets from my previous stay persisted. There are no outlets near the bed; they’re all near the TV. The outlet that flips open won’t fit my MacBook charger because the metal piece prevents it from going in. I really hope they add more outlets so guests can charge devices at the bedside."

"All was as expected. Front desk staff were outstanding. "

"Vary good "

"The coffee in the lobby was good."

"Spacious, comfortable and clean king corner room. Staff is exceptional. Nice, small restaurant adjacent to lobby with good selection of very tasty food and drinks"

"Yes, the room is clean"