“How would you like to arrive at the property, after a long day and my grandson's graduation party, in total darkness, directed by phone to a door which was supposed to be unlocked but was not? A follow-up call with the manager told us we were obviously not at the right door. The manager finally arrived, knocked on the door and found a vagrant was in the room. To make matters worse, they had no other rooms available and should take the room. We wound up driving the two hours,a 90 mile trip……
“How would you like to arrive at the property, after a long day and my grandson's graduation party, in total darkness, directed by phone to a door which was supposed to be unlocked but was not? A follow-up call with the manager told us we were obviously not at the right door. The manager finally arrived, knocked on the door and found a vagrant was in the room. To make matters worse, they had no other rooms available and should take the room. We wound up driving the two hours,a 90 mile trip……
Fred