They did not do anything that the representative from Expedia stated they would do.
He stated we would not have to pay additional The staff at the hotel stated we would.. then we had to relocate to another hotel because the hotel had a flood on the third floor
beverly
於 2025 年 7 月住了 4 晚
10/10 優異
Franky
伴侶同遊, 寵物同遊
2025 年 6 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is super clean and the staff was AMAZING. The front desk had this super helpful and smiley staff, her name was Megan, she was so great to deal with all our questions. I had some business in Lockport, IL and the girlfriend stayed back with our pup. It was too hot too be bringing our 8 year old lab everywhere so Megan was able to let us late checkout. Our stay was super relaxed and easy.
Franky
於 2025 年 6 月住了 1 晚
8/10 不錯
Christine
2025 年 6 月 21 日
讚好:設施服務
I stayed 2 nights the room was clean, the clerk was thoughtful and I had no issues. I checked out and then ended up staying unexpectedly due to a flight cancellation. The second room was dirty- hair on the sheets, hair in the sink and shower. Trash on the bathroom shelf (under the sink) and the clerk was a grumpy old lady, she was cross with a guest (who was trying to exchange pool towels) and she was complaining to me about that guest after they left the room. She accommodated my needs but was not friendly.
Christine
於 2025 年 6 月住了 2 晚
2/10 很差
Michael
商務旅客
2025 年 6 月 19 日
不滿:整潔度、職員與服務和住宿狀況
One of the worse hotel stays
Michael
於 2025 年 6 月住了 1 晚
10/10 優異
Christine
2025 年 6 月 17 日
讚好:住宿狀況
In room 208 There was hair in the bathroom sink and on the towels and bed sheets. The tub appears dirty and the faucet drips constantly, the toilet doesn’t flush properly, The bathroom sink drains slow and the kitchen cabinet is stained. The woman who checked me in was
Christine
於 2025 年 6 月住了 1 晚
4/10 欠佳
Andrew
伴侶同遊
2025 年 6 月 17 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The smelled bad, sheets had stains, loud all hours of the night, and everywhere in the hotel just smelled bad or weird.
Andrew
於 2025 年 6 月住了 1 晚
6/10 一般
Spencer
2025 年 6 月 15 日
讚好:整潔度和設施服務
Everything was good. Just didn't like housekeeping knocking on my door 20 minutes before check out, asking if I'm checking out...
Spencer
於 2025 年 6 月住了 2 晚
10/10 優異
Giovanna
2025 年 6 月 12 日
Giovanna
於 2025 年 6 月住了 1 晚
10/10 優異
Monica Galdos
2025 年 6 月 10 日
Monica Galdos
於 2025 年 6 月住了 2 晚
8/10 不錯
Deborah
家人同遊, 寵物同遊
2025 年 6 月 7 日
讚好:整潔度、設施服務和住宿狀況
Everything was amazing with one exception. Our room’s shower had a water saver shower head. It was not practical! Took forever to shampoo my hair. More water would have been appreciated. We only had a trickle.
Deborah
於 2025 年 6 月住了 1 晚
10/10 優異
Monica
2025 年 6 月 7 日
Monica
於 2025 年 6 月住了 2 晚
4/10 欠佳
Deborah (Plainfield)
家人同遊
2025 年 5 月 29 日
不滿:設施服務和住宿狀況
The property is very dated and dark. The room had 1 working outlet, that was all. The hotel guests were loud all night and we could hear everything conversation in the next room. The toilet ran for a long time after flushing after we let the front desk know, it was not fixed however we only stayed one night so it’s possible it was fixed after we left.
Deborah
於 2025 年 5 月住了 2 晚
10/10 優異
Brian
2025 年 5 月 27 日
Brian
於 2025 年 5 月住了 1 晚
6/10 一般
Keith
家人同遊, 商務旅客
2025 年 5 月 26 日
不滿:整潔度、設施服務和住宿狀況
Friendly staff.
Keith
於 2025 年 5 月住了 4 晚
10/10 優異
Melissa
伴侶同遊
2025 年 5 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Nice stay. Bed was a little uncomfortable but other than that it was a nice stay.
Melissa
於 2025 年 5 月住了 2 晚
10/10 優異
Jose
伴侶同遊
2025 年 5 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
N/A
Jose
於 2025 年 5 月住了 1 晚
2/10 很差
Sean (Woodstock)
2025 年 5 月 10 日
不滿:整潔度、職員與服務和住宿狀況
Sean
於 2025 年 5 月住了 1 晚
6/10 一般
Johnny
2025 年 5 月 9 日
讚好:職員與服務和設施服務
不滿:整潔度
Expedia booked me in a room they did not have, and the room was lesser. Emily took care of it. The floor was very sticky, and the toilet stopped up. They brought up a plunger, but did nothing. I had to plunge myself. Emily was amazing. Thank you so much for your help. I hope the next time I stay, it is better. Nice location.
Johnny
於 2025 年 5 月住了 2 晚
6/10 一般
Daejuan
2025 年 5 月 4 日
Cool
Daejuan
於 2025 年 5 月住了 1 晚
2/10 很差
Nina
2025 年 4 月 30 日
不滿:整潔度、職員與服務和住宿狀況
Checked into a dirty room table dirty floor stove it was disgusting
Nina
於 2025 年 4 月住了 1 晚
6/10 一般
Ronald
商務旅客
2025 年 4 月 30 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
They literally hab, no breakfast. The only thing they have is copy and blueberry muffins. They have nothing, no juice, no eggs, no sausage, they've got nothing. This is not how you treat a customer
Ronald
於 2025 年 4 月住了 1 晚
4/10 欠佳
Cristian
2025 年 4 月 25 日
Cristian
於 2025 年 4 月住了 1 晚
4/10 欠佳
Juan
2025 年 4 月 22 日
讚好:職員與服務
Only this that sucked was check in was at 3pm and I went up to my room and my room was still being cleaned. I had to wait in the hallway by my room with all my stuff for 30 min for the cleaning service people finish cleaning the room.
Juan
於 2025 年 4 月住了 2 晚
6/10 一般
Yves
2025 年 4 月 12 日
讚好:整潔度、住宿狀況和客房舒適度
Ne devrait pas afficher « déjeuner compris », car il n’y a que café et muffins. Décevant à ce niveau. La chambre était bien.