4/10 欠佳
anne
家人同遊
2025 年 11 月 10 日
不滿：整潔度、設施服務和住宿狀況
Room was dirty x mould on tiles in corner
Dirt on tiles by radiator in bathroom
Bed was thrown together duvet was not flat in in cover and bedding arranged nicely on bed the room needed hoovering
Our dog found items under the bed which could have been extremely dangerous to eat a top off a bottle which I had to get out of her mouth. But what was more worrying was the foil sachet of citaopram tablets I retrieved from under the other bed. Plus once I’d retrieved these also found a medical canular down the side of the bed where the bed was pushed against the wall we took photos of of said items
We stayed 2 nights
There was no housekeeping done do refills of coffee or tea etc etc
Towels were only one large and one small per room when there is two guests
I appreciate it’s a budget hotel but I still expect it to be clean and safe for my dogs. Just because we have dogs with us the rooms should still be of a high standard. The fact that you charge an extortionate amount per night per dog for nothing is day light robbery. My dogs sleep in there own crates and do not make the £80 extra cleaning charge for our visit at £20 per night per dog
The fact that last night there was a very loud party going in was not ideal when people want to sleep
Breakfast was adequate
I’m afraid it was one of the worst places we have ever stayed
anne
於 2025 年 11 月住了 2 晚
