鄰近圓湖圓湖酒店 | 熱門圓湖圓湖住宿限時優惠每晚可低至 HK$599

「Nice, clean hotel. Decent breakfast. I found the mattresses and pillows to be very hard and uncomfortable. Difficult to maintain a constant desirable temperature in the room - it would go from cold to hot and back to cold routinely. Housekeeping staff continued to knock on the door in the morning, even though we weren't checking out & had the "do not disturb" sign posted.」

「Bottom sheet had 3 circle spots on it ranging from 2 and half inch down to 1inch. Informed desk and was given sheets and had to change ourselves. Shower had mold spots on soap shelf(3) and base wall had 4inches near drain wall. Was told cant do any comp because booked thru Expedia... Not happy」

「I would like to express my disappointment with my check-in experience. Upon arriving, I waited approximately 35 minutes before receiving assistance, despite calling the front desk multiple times during that period. Additionally, I found the customer service I received from the front desk associate to be unprofessional. While processing my payment, my card initially declined, and instead of handling the situation discreetly, she loudly announced that my card had been declined in front of other...

「Love this hotel, I live in the area but like to get out the house every few months and enjoy the hot tub they have here. Also, the slots are great to have on the property. Bar is nice and king size bed was great. Bathroom was very clean. But unfortunately the hot breakfast is only on weekends .」

「We arrived around 10pm with our 1 year old. Check-in was straight forward, but upon entering our room, we immediately walked out and went back to the check-in counter due to the overwhelming vape smell mixed with a musky scent, as if someone tried to cover it up. When we informed the front desk staff member of this, all she cared about was asking if we had used anything in the room. I had checked in maybe 10 minutes prior--only enough time for us to move the car and bring a load of our baggage...

「The fire alarm in my room started beeping incessantly at 2 AM on the first day. I went to the front desk to find someone. They came 30minutes later and said they couldn't fix it. It wasn't fixed by 7:30 PM, so we ended up being moved to another room.」

「I didn't like that the shower curtain rod was broken」

「The 3 rooms we had were extremely clean and the beds were comfortable. It’s awkward to close the door to toilet and shower area, but at least sink is separate for handwashing and teeth brushing in case you’re showering. Plenty of restaurants nearby and a small but lovely movie theater along with six flags. Breakfast was decent with many variables, my only complaint is please replace the broken waffle iron, because it just slows EVERYTHING down for service with only 1 waffle iron working for a...

「This hotel is the definition of “you get what you pay for”. Beds were functional for sleeping one night, probably 2.5 stars for cleanliness (one dirty towel at checking), although breakfast was better than expected.」

「Our room was run down, The tiles in the bathroom were loose. Everything looked dingy and not well maintained. Elevator was not working most of the time, so hauling luggage was more difficult. The pool was absolutely disgusting, it was cloudy and very cold. Hot Tub was not working. Breakfast was typical and not very good. Pay the extra $20 dollars a night for a better hotel.」

「our room flooded and we were」