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Hotel Princesse Flore簡介

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Hotel Princesse Flore

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • 免費 Wi-Fi
  • 寵物友善
  • 空氣調節
  • SPA
  • 餐廳
  • 可供應早餐

Cleaning and safety practices

  • 消毒清潔
  • 提供酒精搓手液
  • 個人防護裝備

鄰近熱點

    人氣熱點Auvergne Volcanoes Regional Nature Park12 分鐘步程
    人氣熱點Musee du Ranquet5 分鐘車程
    人氣熱點Place de Jaude12 分鐘車程
    機場Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)23 分鐘車程

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有關此地區的資料

Royat

Located in Royat, Hotel Princesse Flore is in the city centre and near a train station. Notre Dame du Port and Musee Mandet are local landmarks, and some of the area's attractions include Vulcania and Musee Lecoq. Travelling with kids? Consider ASM Experience Rugby Museum, or check out an event or a game at Parc des Sports Marcel Michelin. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
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Popular Location

附近景點

  • Auvergne Volcanoes Regional Nature Park - 12 分鐘步程
  • Musee du Ranquet - 5 分鐘車程
  • Musee Lecoq - 5 分鐘車程
  • Place de Jaude - 12 分鐘車程
  • Clermont-Ferrand Cathedral - 13 分鐘車程

交通資料

  • Royat Chamalières Station - 7 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 23 min drive

餐廳

  • Where to eat
  • La Flèche d'Argent – Al fresco dining fine-dining restaurant offering French cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • Le Panoramique – Al fresco dining fine-dining restaurant offering French cuisine. Serves lunch and dinner daily. Kids' menu available.

住宿資訊

Hotel Princesse Flore

5-star, family-friendly hotel near Place de Jaude
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. All 43 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Princesse Flore offers 43 forms of accommodation with minibars and a safe. 60-cm LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Royat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:00 AM on weekends: EUR 20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (646 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

客房設施服務

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 60-cm LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

政策

入住

Check-in from 3 PM - 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Express check-in
Minimum check-in age - 18

退房

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out

特別入住指示

Front desk staff will greet guests on arrival

進門方法

Staffed front desk

寵物

Pets are allowed for an extra charge of EUR 15 per pet
Up to 22 lbs/10 kg

小童與加床

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 70 per night.

此住宿接受以下付款方式

重要資訊

收費

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

可選額外服務/設施

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 70 per night
  • Facilities fee: EUR 16 per person and includes use of: sauna; spa tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

其他詳情

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

全國評級

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

住宿又稱為

Best Western Premier Hotel Princesse Flore
Hotel Princesse Flore Hotel
Hotel Princesse Flore Royat
Hotel Princesse Flore Hotel Royat
Hotel Princesse Flore Royat
Princesse Flore Royat
Princesse Flore

常見問題

4.4
Excellent
Rating 5 - Excellent. 117 out of 218 reviews
5 - Excellent 54%
Rating 4 - Good. 81 out of 218 reviews
4 - Good 37%
Rating 3 - Okay. 16 out of 218 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 218 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 218 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent but not 5* in terms of service
Stayed 2 nights in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult clients handled brilliantly!
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am. The night porter was extremely patient. At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
Stayed 1 night in Jul 2019

3/5 Okay

Disliked: Property conditions & facilities
Good value although hotel a little tired and couldn’t get food was directed to alternative premises!
Stayed 1 night in Jul 2019

4/5 Good

Travelled with family
Liked: Cleanliness
What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit. The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.
Stayed 2 nights in Feb 2019