Hotel Princesse Flore

5.0 star property
Luxury spa hotel near Auvergne Volcanoes Regional Nature Park

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Princesse Flore

Photo gallery for Hotel Princesse Flore

Turkish bath/hammam, body treatments, body scrubs, thalassotherapy
Exterior
Front of property – evening/night
Premium bedding, minibar, in-room safe, desk
Restaurant

Overview of Hotel Princesse Flore

9.0

Wonderful

Highlights
  • Staff & service is scored top 10% in Royat by travellers.
  • Cleanliness is scored top 10% in Royat by travellers.

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Free WiFi
  • Restaurant
The price is HK$1,231
Price available on 2024/03/31

Explore the area

5 Place Allard, Royat, Puy-de-Dome, 63130
  • Popular LocationLa Table d'Isidore1 min walk
  • Popular LocationRoyat Spa2 min walk
  • Popular LocationLa Station2 min walk
  • Popular LocationRoyat Chamalières Station6 min walk
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Room options

Deluxe Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Sofa bed - double
Premium bedding
Blackout curtains
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Family Junior Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Sofa bed - double
Premium bedding
Blackout curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Sofa bed - double
Premium bedding
Blackout curtains
  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Privilege

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Royat

Located in Royat, Hotel Princesse Flore is in the city centre and near a train station. Maison de la Culture and Musee du Ranquet are cultural highlights, and some of the area's activities can be experienced at Royat Spa and Volcans Golf. Travelling with kids? Consider Vulcania, or check out an event or a game at Pierre de Coubertin Nautical Stadium. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Royat Spa - 2 min walk
  • Place de Jaude - 5 min drive
  • Clermont-Ferrand Cathedral - 7 min drive
  • L'Aventure Michelin - 9 min drive
  • Charade Circuit - 11 min drive

Getting around

  • Clermont-Uni-T2C Tram Stop - 5 min drive
  • Royat Chamalières Station - 6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 21 min drive

Restaurants

  • Tarterie de Venise - 4 min drive
  • Casino de Royat - 3 min walk
  • La Station - 2 min walk
  • Le Président - 14 min walk
  • Bar Tabac de la Petite Vitesse - 7 min walk

About this property

Hotel Princesse Flore

Luxury family-friendly hotel in the city centre
A rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Hotel Princesse Flore. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in thalassotherapy, a body treatment or a facial. Enjoy French cuisine, al fresco dining, and brunch at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a lift
  • Tour/ticket information, a TV in reception and smoke-free property
  • Guest reviews speak well of the overall condition
Room features
All guest rooms at Hotel Princesse Flore feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 60-cm HDTVs with satellite channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (EUR 15 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 24 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Flèche d'Argent
  • Le Panoramique

Things to do

  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (646 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 60-cm LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet
Service animals are welcome, and are exempt from fees
Up to 22 lb per pet

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 70 per night
  • Facilities fee: EUR 20 per person and includes use of: sauna; spa tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Premier Hotel Princesse Flore
Hotel Princesse Flore Hotel
Hotel Princesse Flore Royat
Hotel Princesse Flore Hotel Royat
Hotel Princesse Flore Royat
Princesse Flore Royat
Princesse Flore

Frequently asked questions

Is Hotel Princesse Flore pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lb per pet. There's a fee of EUR 15 per pet. Service animals are exempt from fees.

How much does it cost to stay at Hotel Princesse Flore?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Princesse Flore on 31 Mar 2024 start from HK$1,230.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Princesse Flore?

Valet parking is available for EUR 15 per night.

What time is check-in at Hotel Princesse Flore?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of EUR 50 (subject to availability).

What time is check-out at Hotel Princesse Flore?

Checkout is at noon. Late checkout is available for EUR 50 (subject to availability).

Where is Hotel Princesse Flore located?

Located in the centre of Royat, this family-friendly hotel is within a 15-minute walk of Royat Spa and Auvergne Volcanoes Regional Nature Park. Pierre de Coubertin Nautical Stadium and Musee du Ranquet are also within 2 miles (3 km). Royat Chamalières Station is 6 minutes by foot.

Hotel Princesse Flore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 248 reviews" "
Rating 8 - Good. 85 out of 248 reviews" "
Rating 6 - Okay. 17 out of 248 reviews" "
Rating 4 - Poor. 4 out of 248 reviews" "
Rating 2 - Terrible. 1 out of 248 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent but not 5* in terms of service
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult clients handled brilliantly!
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am. The night porter was extremely patient. At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
Stayed 1 night in Jul 2019

6/10 Okay

Robin

Disliked: Property conditions & facilities
Good value although hotel a little tired and couldn’t get food was directed to alternative premises!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit. The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel close to Chamalières
Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.
Stayed 1 night in Jun 2019

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Dinner
The room was rather small but comfortable. The dinner we ate in the Restaurant was fabulous! Unfortunately we didn't have time to use the spa facilities which looked wonderful. The Hotel staff were extremely friendly.
Stayed 1 night in Apr 2019

10/10 Excellent

Ole Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019