4/10 欠佳
真實旅客
2016 年 12 月 18 日
不滿：整潔度、住宿狀況和客房舒適度
At first I booked the double bed for two people as there was no option, during check in, the reception gave me choice for twin or double. Therefore twin was chosen. However, the room was not ready when we entered the room as the bed linen was not flat and there was a weird towel in the bed. Room was changed after request and the reception told that I original booked the double and not twin. If the room not ready why asked me to choose? The most terrible things was my fd found a bed bug in the middle of the night that scared both of us!!!! And also a lot of hair was found on the bathroom floor too!