泳池

德克薩斯聖安東尼奧 - 南 6 號汽車旅館的評價

2 out of 5
德克薩斯聖安東尼奧 - 南 6 號汽車旅館
7950 S Panam Expwy, San Antonio, TX

評價

6.4
10 分評分,優異;348 則評價中有 80 則" "
8 分評分,不錯;348 則評價中有 81 則" "
6 分評分,一般;348 則評價中有 60 則" "
4 分評分,欠佳;348 則評價中有 57 則" "
2 分評分,很差;348 則評價中有 70 則" "

6.6/10 

整潔度

7.2/10 

職員與服務

6.0/10 

設施服務

6.2/10 

住宿狀況

6.4/10 

環保程度

評價

2/10 很差

Amelia

家人同遊
讚好:整潔度
不滿:職員與服務
Housekeeping staff professionalism and friendly
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月6日的回應
Hi Amelia,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 很差

samantha (San Antonio)

家人同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Nothing
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年5月1日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 優異

David

讚好:設施服務和住宿狀況
Great customer service
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月22日的回應
Hi David,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 優異

Henri

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good spot
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年5月1日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 優異

Gabriela

於 2024 年 4 月住了 7 晚

8/10 不錯

David

讚好:設施服務和住宿狀況
Good customer service
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月22日的回應
Hi David,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 優異

Juan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I had no problems with the stay
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年4月22日的回應
Hi Juan,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

8/10 不錯

Bridget

伴侶同遊
讚好:職員與服務
不滿:設施服務
Room was great, staff was excellent. Hallways and stairs were super dirty.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月15日的回應
Hi Bridget, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 優異

Delia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

JOSE

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, easy access to everything
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月11日的回應
Hi JoseWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 很差

Isaias

伴侶同遊, 商務旅客
Roches in bedroom
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年2月13日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Juan (Lake Station)

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Jorge

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jrod
於 2023 年 12 月住了 1 晚

10/10 優異

Henri

讚好:整潔度、職員與服務和住宿狀況
Good stay
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月20日的回應
Hi Henri,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 優異

RICARDO

伴侶同遊
讚好:設施服務
於 2023 年 12 月住了 1 晚

4/10 欠佳

David

於 2023 年 11 月住了 1 晚

8/10 不錯

Jaime

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Me gusto La limpieza de la habitacion , el baño, camas. uso de wi fi , comodidad de cama. NO me gusto , puertas de las habitaciones raspadas y jabon MUY pequeño.
於 2023 年 10 月住了 2 晚

2/10 很差

Merary Suyapa

於 2023 年 10 月住了 1 晚

8/10 不錯

ERNEST

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved great location and good service. Still remodeling from last stay
於 2023 年 10 月住了 2 晚
Brand Experience Team 於 2023年10月30日的回應
Hi Ernest,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 不錯

Sergio

商務旅客
讚好:整潔度
於 2023 年 10 月住了 1 晚

6/10 一般

Reynalda

於 2023 年 9 月住了 1 晚

10/10 優異

Julia

於 2023 年 9 月住了 1 晚

4/10 欠佳

Monica

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

2/10 很差

Juan C

商務旅客
不滿:職員與服務
They use the night window for check-in after 6pm and there is no AC on that vestibule The night window is suposed to be used after 10 pm
於 2023 年 9 月住了 1 晚
Nancy Y. 於 2023年9月22日的回應
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 優異

Ann

讚好:整潔度、職員與服務和住宿狀況
The customer service and the only thing I didn't like was no where to sit outside
於 2023 年 8 月住了 1 晚
Brand Experience Team 於 2023年8月28日的回應
Hi Ann,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 一般

真實旅客

家人同遊
讚好:職員與服務和客房舒適度
不滿:整潔度和住宿狀況
Had a good stay overall only bad thing was hotel hallways and building had an ugly smell and the key door didn’t work for a while not to mention the small cockroaches I encountered every now and then. Slept comfortably though.
於 2023 年 8 月住了 1 晚
Brand Experience Team 於 2023年8月21日的回應
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 欠佳

Roberto

家人同遊
讚好:整潔度和客房舒適度
不滿:職員與服務
於 2023 年 8 月住了 3 晚

2/10 很差

ANGELA N

不滿:整潔度
Loud guest
於 2023 年 8 月住了 1 晚
Nancy Y. 於 2023年8月15日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Derek

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2023 年 7 月住了 2 晚

6/10 一般

Jesus (Milwaukee)

不滿:職員與服務
the approach of the attendant..
於 2023 年 4 月住了 1 晚
Brand Experience Team 於 2023年5月15日的回應
Hi Jesus,Thank you for positively rating your stay!!Lilith#Team6

8/10 不錯

Lora

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property had been recently remodeled and was in good condition. We were traveling with our cat and the motel was pet friendly and suited our situation, including allowing us to check in a little early. It was also well located for our needs.
於 2023 年 4 月住了 1 晚
Brand Experience Team 於 2023年4月17日的回應
Hi Lora, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 不錯

Angel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

Ramiro

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

2/10 很差

Valerie

於 2023 年 4 月住了 1 晚

10/10 優異

Norma

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel it is completely remodeling, everything is good.
於 2023 年 3 月住了 1 晚
Nancy Y. 於 2023年4月11日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 不錯

kenneth

於 2023 年 3 月住了 1 晚

2/10 很差

Manuel

於 2023 年 2 月住了 1 晚

2/10 很差

Felipa

於 2023 年 2 月住了 2 晚

2/10 很差

Lucille

於 2023 年 2 月住了 1 晚

4/10 欠佳

Betty

商務旅客
不滿:職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚

4/10 欠佳

Miranda

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
There was hair and pubic hair still in the bathtub, stains on the sheets. Not much you can do about this, but it still sucked but the doors suck you hear every little tging outside your door like its wide open :(
於 2023 年 1 月住了 1 晚
Brand Experience Team 於 2023年2月10日的回應
Hi Miranda,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 欠佳

Miguel

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not a good experience. No hot water, bad smell, room in bad shape, noisy. Bad experience all around.
於 2023 年 1 月住了 1 晚
Brand Experience Team 於 2023年2月10日的回應
Hi Miguel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 不錯

Ernest

讚好:整潔度、住宿狀況和客房舒適度
Okay Considering the Price
Since we were there last, they have re-modeled their rooms. They used to be in pretty bad shape. Much nicer now. Rooms were not immaculate, but clean. Office staff was rather rude, however.
於 2023 年 1 月住了 1 晚
Brand Experience Team 於 2023年2月10日的回應
Hi Ernest,Thank you for positively rating your stay! We love hearing from our guest and are happy you enjoyed your stay. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing your concerns to our attention. Lilith#Team6

10/10 優異

Elizabeth

讚好:整潔度、職員與服務、設施服務和住宿狀況

6/10 一般

Sandra

讚好:整潔度、住宿狀況和客房舒適度
For a BASIC hotel, it's okay
The hotel did seem clean. No issues there. My issue was that lobby closes early so if you have a delivery or friend stop by, you need to walk all the way down and meet them at the side entrance. Food delivery should be able to come in and take the food to where it needs to be. The room was nice and cozy. However the outlets on either side of rhe bed/headboard did bot work. Neither did the lights on the night stands. Only working outlet was the one in the bathroom by the toilet. Very inconvenient. There is not a coffee machine i the room. Most places I stay has a coffee maker and complimentary coffee or teas. This place has no complimentary anything... except soap. No shampoo, body wash, or even lotion. The cending machines on the 3rd floor and the 1st floor did have the capability to use apple pay or your card or even cash... but when we attempted, nothing.
於 2022 年 12 月住了 2 晚
Brand Experience Team 於 2023年2月10日的回應
Hi Sandra,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

6/10 一般

真實旅客

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Sucio
La recepción se veía sucia. Le falto limpieza a la habitación. Un día de plano no hicieron el aseo.
於 2022 年 11 月住了 3 晚
Junie 於 2022年12月7日的回應
Aquí en Motel 6, siempre estamos tratando de hacerlo mejor. Lamentamos saber que no disfrutó de su estadía reciente y nos gustaría disculparnos porque su experiencia no fue tan buena como podría haber sido. Nos encantaría tener la oportunidad de compensarte, así que esperamos volver a verte pronto.Junie.#Team6

8/10 不錯

antonio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
於 2022 年 11 月住了 1 晚
Junie 於 2022年12月7日的回應
Hola amigo, gracias por tomarse el tiempo para compartir su evaluación. Estamos encantados de saber que tuvo una excelente estadía y no podemos esperar para contarle a nuestro personal. Hasta la próxima, viajes seguros.Junie.#Team6

10/10 優異

Sergio

於 2022 年 11 月住了 1 晚
Junie 於 2022年12月7日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Junie.#Team6

6/10 一般

Guadalupe

讚好:整潔度和住宿狀況
Justo lo necesario para una noche
於 2022 年 10 月住了 1 晚
Junie 於 2022年12月7日的回應
Hi Guadalupe,Agradecemos que se haya tomado el tiempo para calificar su estadía. Tenga la seguridad de que haremos todo lo posible para brindarle una experiencia de 5 estrellas la próxima vez.Hasta entonces, dejaremos la luz encendida. Para ti.Junie.#Team6

6/10 一般

真實旅客

家人同遊
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Bathroom was dirty, towels stained, shower had a lot of rush, toilet lid was loose and one side was barely hanging on. Comforter was stained like bleach spots.
於 2022 年 9 月住了 1 晚