室外泳池;躺椅

聖地亞哥市中心希爾頓逸林酒店的評價

4 out of 5
聖地亞哥市中心希爾頓逸林酒店
1646 Front St, San Diego, CA

評價

7.6

不錯

10 分評分,優異;1001 則評價中有 348 則" "
8 分評分,不錯;1001 則評價中有 318 則" "
6 分評分,一般;1001 則評價中有 160 則" "
4 分評分,欠佳;1001 則評價中有 85 則" "
2 分評分,很差;1001 則評價中有 90 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

7.4/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Su huei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 優異

chih chia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好的住宿經驗
交通便利,服務人員態度親切,很愉悅的住宿
於 2018 年 7 月住了 1 晚

8/10 不錯

Chuguang (中国)

讚好:職員與服務、住宿狀況和客房舒適度
很不错的酒店,方便去码头和MIDWAY MUSEUM.由于靠近机场,所以有点小吵。

8/10 不錯

wenxi (中国)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
挺好
位置,服务,环境都还好,中规中距,没有惊喜,没有不满。

4/10 欠佳

真實旅客

不滿:職員與服務、住宿狀況和客房舒適度
心得
隔音非常非常差。 隔壁讲秘密你也可以听得到。 停车场动线非常差。

8/10 不錯

Dennis

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Next to the farmers market
於 2024 年 5 月住了 2 晚
Annette 於 2024年5月21日的回應
Hi Dennis, thank you for choosing to stay at DoubleTree by Hilton Hotel San Diego Downtown! We're delighted to hear that you appreciated our convenient location near the farmers market. We look forward to welcoming you back for another exceptional stay!

10/10 優異

Mary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
DoubleTree Staff 於 2024年5月16日的回應
Hi Mary, our team strives to provide exceptional service, and it's rewarding that we succeeded. Thank you for choosing DoubleTree by Hilton Hotel San Diego Downtown!

10/10 優異

Sophie

讚好:整潔度、職員與服務和住宿狀況
Beautiful room and walkable to everything!
於 2024 年 5 月住了 1 晚
DoubleTree Staff 於 2024年5月6日的回應
Hi Sophie, thank you for your excellent review! We're thrilled that you enjoyed your stay at DoubleTree by Hilton Hotel San Diego Downtown and found our room beautiful and convenient. We strive to provide all our guests with a memorable experience, and we love to welcome you again for another fantastic stay!

10/10 優異

Jeffrey

讚好:整潔度、職員與服務、設施服務和住宿狀況
It would be nice if the rooms included a pen and paper.
於 2024 年 4 月住了 1 晚
DoubleTree staff 於 2024年4月29日的回應
Thank you for your feedback, Jeffrey. We always aim to provide our guests with everything they need while staying with us and we welcome all the suggestions we can get to improve. We appreciate your suggestion as well and will take it into consideration for future. We hope you enjoyed your stay with us overall.

6/10 一般

Larry

WTer
於 2024 年 4 月住了 1 晚
Doubletree staff 於 2024年4月29日的回應
Hello Larry, we're sorry to hear that your experience was not up to your expectations. Our team values providing exceptional service, and we apologize if we fell short during your stay. We would love the opportunity to make it right for you. Please reach out to our team to share more details about your experience and we'll do our best to assist you.

10/10 優異

Jack

商務旅客
讚好:設施服務
Easy access
於 2024 年 4 月住了 3 晚
DoubleTree staff 於 2024年4月29日的回應
Hi Jack, we appreciate your 5-star rating and kind words about DoubleTree by Hilton Hotel San Diego Downtown. It's great to hear that you found our location easy to access. We strive to make our guests' experiences seamless and enjoyable. We look forward to hosting you again in the future!

8/10 不錯

Tomo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Walking distance to everything.
於 2024 年 3 月住了 7 晚
Doubletree staff 於 2024年4月29日的回應
Hi Tomo, thank you for your review of DoubleTree by Hilton Hotel San Diego Downtown. We're glad to hear you enjoyed our convenient location within walking distance to everything San Diego has to offer. Your review is appreciated, and we hope to welcome you back for another great stay soon!

4/10 欠佳

Xin

家人同遊
讚好:整潔度和設施服務
不滿:住宿狀況
The elevator was broken for 8 hours, even though we were told it would be fixed in 10 min. We have to climb 16 floors to get to our rooms. The noises from very adjacent rooms were loud.
於 2024 年 4 月住了 1 晚
DoubleTree Staff 於 2024年4月23日的回應
Hi Xin, we apologize for the inconvenience you experienced during your stay with the broken elevator and noise disturbances. This falls short of the high standards we aim to uphold, but we assure you that we'll share this with our maintenance team to ensure this doesn't happen again. If you need any further assistance, please contact our team. We hope to do better next time.

8/10 不錯

MELANIE

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Hotel tres agreable malgres le bruit des travaux la nuit ou les avions car tres proche de l'aeroport. Le personnel et serviable surtout la femme de menage. L'hotel est tres bien situé au pied de little Italy. A 15 /20 min min de l'USS midway a pieds. Je recommande sans hesité.
於 2024 年 4 月住了 7 晚

10/10 優異

Chandni (Montgomery Village)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
DoubleTree Staff 於 2024年4月18日的回應
Hi Chandni, we're thrilled that you enjoyed your stay with us. Providing exceptional service and a comfortable experience is at the heart of what we do. We can't wait to welcome you back again soon for another memorable visit at DoubleTree by Hilton Hotel San Diego Downtown!

8/10 不錯

Cory

於 2024 年 4 月住了 1 晚
Annette 於 2024年5月6日的回應
Hello Cory, we appreciate you taking the time to rate your stay at DoubleTree by Hilton Hotel San Diego Downtown. When you're back in the area, we look forward to providing you with another wonderful experience. Thank you for your support!

10/10 優異

Brett (Emmaus)

於 2024 年 4 月住了 1 晚
DoubleTree staff 於 2024年4月29日的回應
Thank you so much for taking the time to leave us a 5-star review, Brett! We are thrilled to hear that you had an enjoyable stay at DoubleTree by Hilton Hotel San Diego Downtown. Your rating means a lot to us and we hope to welcome you back again soon.

10/10 優異

Juan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
DoubleTree Staff 於 2024年4月8日的回應
Thank you for your 5-star rating, Juan. Our team works hard to provide exceptional service and create memorable moments for our guests. We appreciate your stay at the DoubleTree by Hilton Hotel San Diego Downtown!

10/10 優異

Bryan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff, especially the parking attendants were exceptional.
於 2024 年 3 月住了 3 晚
Doubletree Staff 於 2024年4月2日的回應
Thank you for acknowledging our staff at DoubleTree by Hilton Hotel San Diego Downtown, Bryan. We're thrilled to hear that our parking attendants provided exceptional service during your stay. We appreciate your review and hope to welcome you back again soon!

10/10 優異

Julia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Doubletree Staff 於 2024年4月2日的回應
Hi Julia, thank you for your 5-star rating of the DoubleTree by Hilton Hotel San Diego Downtown. We aim to provide exceptional hospitality and create memorable moments for our guests, and we're delighted that we hit the mark during your visit. Have a great day ahead!

10/10 優異

Luis M

家人同遊
讚好:整潔度和職員與服務
Close to the airport.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日的回應
Hi Luis, thank you for choosing DoubleTree by Hilton Hotel San Diego Downtown and for sharing your kind words. We're thrilled to hear that our proximity to the airport was convenient for you. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another exceptional stay.

8/10 不錯

Brenda (Exira)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great cookies
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月14日的回應
Thank you for taking the time to share your feedback, Brenda. We're thrilled that you enjoyed our cookies during your stay with us at DoubleTree by Hilton Hotel San Diego Downtown. We appreciate your kind words and hope to welcome you back again soon.

10/10 優異

ANTONIO

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to everything. 40.00 dollar parking.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月4日的回應
Thank you for taking the time to share your feedback, Antonio. We are glad to hear that you found our location convenient. We understand your concerns about the parking fee and appreciate your input about DoubleTree by Hilton Hotel San Diego Downtown.

10/10 優異

William (Strongsville)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Good location
於 2024 年 2 月住了 4 晚
Manager 於 2024年2月29日的回應
Thank you for taking the time to share your feedback, William. We're glad to hear that you enjoyed our hotel's convenient location. We hope you stay with DoubleTree by Hilton Hotel San Diego Downtown again.

8/10 不錯

Manuel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月29日的回應
Hi Manuel, thank you for staying at the DoubleTree by Hilton Hotel San Diego Downtown and rating us. We work hard to deliver a satisfying experience to all our guests, and we appreciate the support we get from them.

6/10 一般

Clinicas

於 2024 年 2 月住了 1 晚

10/10 優異

Ronald

於 2024 年 2 月住了 1 晚
Manager 於 2024年2月29日的回應
Hi Ronald, we're thrilled about your 5-star rating. Thank you for letting us know that you had a delightful stay at DoubleTree by Hilton Hotel San Diego Downtown. We hope to welcome you back again soon.

6/10 一般

真實旅客

商務旅客
讚好:職員與服務
Okay
It was okay, location was great. The elevators were broken so only 1 was working. My room had a bit of a smell and the sink was a little dirty. But the staff was great and I loved that they gave you cookies LOL.
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月22日的回應
Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our convenient location and our friendly staff. We apologize for the inconvenience caused by the elevator and cleanliness issues in your room. Your comments will be shared with our team for improvement. We hope to welcome you back in the future for a more enjoyable stay.

8/10 不錯

Luis

Great location and clean. My only negative were the elevators, there was always a delay.
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月22日的回應
Thank you for taking the time to share your feedback, Luis. We are glad to hear that you enjoyed our great location and clean accommodations. We apologize for any inconvenience you experienced with the elevators and appreciate your patience. Visit DoubleTree by Hilton Hotel San Diego Downtown again soon.

10/10 優異

Tara

讚好:整潔度、職員與服務和住宿狀況
My best San Diego hotel experience to date!
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月22日的回應
Thank you so much for taking the time to share your positive experience at DoubleTree by Hilton Hotel San Diego Downtown, Tara! We're thrilled to hear that your stay with us was your best San Diego hotel experience to date. We appreciate your kind words and hope to welcome you back again soon.

10/10 優異

YeJi

於 2024 年 2 月住了 1 晚

8/10 不錯

Fred

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 3 晚
Double Tree Staff 於 2024年2月12日的回應
Thank you for choosing DoubleTree by Hilton Hotel San Diego Downtown for your recent stay, Fred. Our team works hard to ensure that our guests have a pleasant experience during their stay. We hope to welcome you back in the future!

10/10 優異

Pedro Pablo

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente servicio y muy limpio, el personal atento a lo que requieres
於 2024 年 1 月住了 2 晚

10/10 優異

Kevin

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was easily accessible from the freeway and a short 5 minute walk to the metro station.
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月26日的回應
Thank you, Kevin, for taking the time to share your feedback with us. We're delighted to hear that you found our property easily accessible from the freeway and conveniently located just a short walk away from the metro station. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 優異

AIHUI

於 2024 年 1 月住了 2 晚
Manager 於 2024年3月27日的回應
Thank you for taking the time to leave us a 5-star review, AIHUI! We are delighted to hear that you enjoyed your stay at DoubleTree by Hilton Hotel San Diego Downtown. We hope to welcome you back again soon for another wonderful experience.

10/10 優異

Tomoko

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚

10/10 優異

HIROTO

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚

10/10 優異

Karyn

於 2024 年 1 月住了 3 晚
DoubleTree by Hilton Hotel San Diego Downtown Team 於 2024年1月19日的回應
Hi Karyn, thank you for your 5-star rating of DoubleTree by Hilton Hotel San Diego Downtown. We're thrilled you enjoyed your stay with us. Our team looks forward to welcoming you back soon.

6/10 一般

Philip

商務旅客
於 2023 年 12 月住了 3 晚
Manager 於 2024年1月18日的回應
Thank you for staying with us, Philip. We strive to provide exceptional service and apologize if you face any inconvenience. We value your concerns and encourage you to contact our team to share your feedback in detail.

4/10 欠佳

CHANTAL

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月18日的回應
Hi Chantal, we aim to offer outstanding service, and it brings us joy to ensure everyone's comfort. We apologize if we fell short of meeting your expectations. Please contact our team when you can to discuss your concerns.

10/10 優異

Luis (Daly City)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Annette 於 2024年1月5日的回應
Thank you for staying at DoubleTree by Hilton Hotel San Diego Downtown, Luis. We strive to provide exceptional service, and it's rewarding to receive a 5-star rating. We hope to have the pleasure of welcoming you back in the future!

10/10 優異

Tye

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location of this property was PERFECT! Tons of delicious food & fun things to do within walking distance. Hotel service was great, provided water & fresh baked cookies upon check in. Will recommend!
於 2023 年 12 月住了 1 晚
Annette 於 2024年1月5日的回應
Thank you for sharing your experience at DoubleTree by Hilton Hotel San Diego Downtown, Tye. We're delighted that our convenient location allowed you to enjoy the nearby attractions and dining options. It's great that you appreciated our friendly service. Have a great day!

10/10 優異

Valeria

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Annette 於 2024年1月5日的回應
Hello Valeria, thank you for your wonderful 5-star rating. Our DoubleTree by Hilton Hotel San Diego Downtown team is dedicated to providing excellent service and ensuring our guests have a comfortable stay. We hope to welcome you back again soon!

8/10 不錯

Anastacio

家人同遊, 親子同遊, 多人同遊
讚好:整潔度和職員與服務
不滿:設施服務
PROS: They have free EV charging in their parking garage CONS: The tub drain was clogged so water accumulated during usage. This was a big turn off when using the facilities.
於 2023 年 12 月住了 1 晚
Annette 於 2024年1月4日的回應
Hi Anastacio, thank you for sharing your feedback with us. We're glad to hear your positive comments about our free EV charging in the parking garage. However, we apologize for the inconvenience you encountered with the tub drain during your stay. Your feedback is valuable, and we'll ensure that we share it with our team to address the issue promptly. We appreciate your understanding and look forward to the possibility of welcoming you back to DoubleTree by Hilton Hotel San Diego Downtown in the future.

10/10 優異

DANIEL

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 7 晚
Annette 於 2024年1月2日的回應
Hi Daniel, it's great to see that you had a five-star stay at DoubleTree by Hilton Hotel San Diego Downtown. Thank you, and we hope to welcome you back for another great stay!

6/10 一般

Judy

親子同遊
讚好:整潔度、職員與服務和設施服務
於 2023 年 12 月住了 3 晚
Annette 於 2024年1月3日的回應
Hi Judy, we aim to provide our guests with comfortable and accommodating stays, and we apologize for any inconvenience you may have encountered. We hope we can turn these three stars into a five-star rating. If you have anything specific to share with our team, please contact our manager on duty at fd@doubletreesandiego.net. Thank you, and we hope to hear from you soon.

6/10 一般

Sergey

多人同遊
不滿:職員與服務
Unpleasant Check-In and Breakfast Experience
I recently stayed at DoubleTree by Hilton San Diego Downtown, and unfortunately, my experience was far from satisfactory. The check-in process was needlessly stressful due to a communication issue with the staff. Despite having booked a room for four people, the receptionist insisted it was only for two. When I tried to show my booking confirmation, she refused to look at it, causing unnecessary tension. The breakfast experience was equally disappointing. The waiter insisted that we could only order the American breakfast because the chef was too busy, promising a 30-minute wait for any other options. Strangely, our friends, who ordered differently, received their meals within five minutes. The waiter failed to communicate that even within the American breakfast, there were choices for eggs and other components. Adding to the frustration, the waiter explicitly mentioned the expectation of tips without providing a service that warranted it. Overall, the check-in process and breakfast experience significantly detracted from the enjoyment of our stay. I hope the management addresses these issues to ensure a more pleasant stay for future guests.
於 2023 年 12 月住了 1 晚

8/10 不錯

Walter

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Annette 於 2024年1月2日的回應
We appreciate your recent stay at DoubleTree by Hilton Hotel San Diego Downtown. We hope that our location met your expectations and that our staff contributed to a positive experience with their friendliness and helpfulness. We look forward to the possibility of welcoming you back in the future!

10/10 優異

Lee Ellis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A Most Enjoyable Stay - 2 of 2
This was our 2nd stay for this year's vacation. We spent 3 nights on the front end & 2 on the back end of our trip. Shout out to the staff of the DoubleTree by Hilton San Diego Downtown, they are so warm & welcoming. Kudos to Lillian, Michael, Memo & Ron, just keep doing what you do so well.
於 2023 年 12 月住了 2 晚
Annette 於 2024年1月2日的回應
Hi Lee, thank you for choosing to stay at DoubleTree by Hilton Hotel San Diego Downtown for your vacation. Our dedicated team, including Lillian, Michael, Memo, and Ron, takes pride in delivering a warm and welcoming experience to our guests. Your positive feedback is truly appreciated, and we'll be sure to pass on your kind words to the team. We look forward to the opportunity to welcome you back in the future.

10/10 優異

Jorge

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
DoubleTree by Hilton Hotel San Diego Downtown team 於 2023年12月20日的回應
Thank you, Jorge, for your excellent 5-star rating of the DoubleTree by Hilton Hotel San Diego Downtown. Our team takes pride in providing exceptional service and creating a comfortable atmosphere for our guests. We hope to welcome you back again!