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普雷西迪歐帕克威旅館的評價

2 out of 5
普雷西迪歐帕克威旅館
2361 Lombard Street, San Francisco, CA

評價

7.6

不錯

10 分評分,優異;609 則評價中有 210 則" "
8 分評分,不錯;609 則評價中有 192 則" "
6 分評分,一般;609 則評價中有 110 則" "
4 分評分,欠佳;609 則評價中有 46 則" "
2 分評分,很差;609 則評價中有 51 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

7.4/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

Eugenia

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Staff never at desk, no water, sheets all bloody upon arrival, shower dirty, and poor service
於 2024 年 5 月住了 4 晚

10/10 優異

Benjamin (San Francisco)

讚好:整潔度、職員與服務、設施服務和住宿狀況
orange or apple juice
於 2024 年 5 月住了 1 晚

10/10 優異

Benjamin (San Francisco)

讚好:整潔度、職員與服務、設施服務和住宿狀況
orange or apple juice offered
於 2024 年 5 月住了 1 晚

10/10 優異

Benjamin (San Francisco)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Care Team 於 2024年5月17日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Manuel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Das Hotel war super total sauber, Zimmer war bequem und sehr stylisch für Flugreisen Zwischenstopp optimal !
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年5月10日的回應
Dear Manuel, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Presidio Parkway Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

10/10 優異

Juliberta

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very Good Hotel To Stay In San Francisco You Can See The Golden Gate Bridge And Downtown San Francisco
於 2024 年 4 月住了 2 晚
Customer Care Team 於 2024年5月3日的回應
Hey Juliberta, many thanks to you for the stellar feedback. It's always a pleasure hearing from our guests about how much they loved their time at the Presidio Parkway Inn. Our reviews have always praised our lovely location in close proximity to the city's tourist attractions, so hearing your compliments delights us. We are happy to know that you appreciated our accommodations in San Francisco. We hope you will consider staying with us again so we can extend you another marvelous experience on your next vacation.Best Regards,Customer Care Team

10/10 優異

Diane (Novato)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
For the price, you really can’t beat it. I was very pleasantly surprised. And the parking is free!
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月29日的回應
Dear Diane, we are thankful for giving our hotel a splendid rating for our parking facilities and prices. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team

8/10 不錯

Pepito (Rancho Cordova)

讚好:整潔度、職員與服務和設施服務
Clean, location
於 2024 年 4 月住了 3 晚
Presidio Parkway Inn Management 於 2024年5月6日的回應
Dear Pepito,Thank you for your positive review highlighting the cleanliness of our hotel and our convenient location. We are pleased to hear that these aspects of your stay met your expectations. Providing a clean, well-maintained environment and easy access to local attractions are top priorities for us. Your feedback lets us know we are succeeding in these areas. We appreciate you taking the time to share your experience, and we hope you will choose to stay with us again on your next visit to the area. Your satisfaction is important to us, and we look forward to welcoming you back soon.Thank You,Presidio Parkway Inn Management

6/10 一般

Claudia (South San Francisco)

伴侶同遊
不滿:設施服務
👎
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月23日的回應
Dear Claudia, thank you for rating your stay at Presidio Parkway Inn. However, we couldn't help but notice that you were not fully satisfied with our amenities during your stay. It would be helpful if you could let us know which part of your stay was not on par with your expectations. This will only help us grow with the excellence we aim to attain. We'll be sure to make up for any issues and give you a rewarding experience on your next visit!Best Regards,Customer Care Team

10/10 優異

Nandikanti

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff ❤️, quiet rooms, convenient beds, safe neighborhood, great price deal. Worth the stay.
Customer Care Team 於 2024年4月9日的回應
Dear Nandikanti, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Vicksburg so we can deliver an incredible Presidio Parkway Inn guest experience!Best Regards,Customer Care Team

8/10 不錯

Dianne

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Great location.
於 2024 年 4 月住了 3 晚
Customer Care Team 於 2024年4月8日的回應
Dear Dianne, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at the Presidio Parkway Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

6/10 一般

LORENZO (POMONA)

家人同遊
不滿:職員與服務和設施服務
So we stayed there 3 days and the cleaning lady didn't come to try and clean our room till 7pm, we had left and came back twice and room still not done, they say they have breakfast, but not the case, only coffee, orange juice, and some danishes. The motel itself was ok, very close to Fishermans Wharf and Russian hill
於 2024 年 4 月住了 3 晚
Customer Care Team 於 2024年4月8日的回應
Dear Lorenzo, we apologize for the inconvenience you experienced during your stay with us. Providing timely housekeeping services and accurate information about our amenities is important to us, and we regret falling short in these areas. Please know that your feedback has been shared with our housekeeping team and kitchen staff to ensure immediate improvements. Thank you for appreciating our location, sharing feedback about your stay, and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Presidio Parkway Inn.Best Regards,Customer Care Team

8/10 不錯

Claudia (South San Francisco)

讚好:整潔度和住宿狀況
不滿:職員與服務
The deposit is high and is not returned as they assure you, you have to be calling your bank
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月8日的回應
Dear Claudia, we apologize for any confusion or inconvenience regarding the deposit amount. Please be assured that we will investigate this matter promptly and take appropriate action to ensure that our policies are communicated clearly to our guests. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to San Francisco.Best Regards,Customer Care Team

2/10 很差

Melisa

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Room had a hole in the wall with a bunch of wires in it. We were given dirty towels with black shoe marks on them. We found a COCKROACH in the shower. When asked if we could get new sheets the only put a new comforter & left the old sheets. (We noticed because the sheet had a hole in it). Blow dryer didn’t work. Knob to turn shower on/hot water kept falling off too. Don’t stay here this place was so horrible.
於 2024 年 3 月住了 2 晚
Customer Care Team 於 2024年4月1日的回應
Dear Melisa, we sincerely apologize for the numerous issues you experienced during your stay. This is not the experience we strive to provide for our guests, and we deeply regret the inconvenience caused. Please know that we take your feedback seriously, and we will address each of these concerns with our housekeeping and maintenance teams to ensure that they are rectified immediately. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We hope you consider booking with us again the next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards,Customer Care Team

8/10 不錯

Michel (PARCIEUX 01600)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel bruyant, avenue importante au pied de l'hôtel . Avantage plusieurs lignes de bus a proximité. Tres bon rapport prix. Bon séjour
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年4月1日的回應
Dear Michel, thank you for your feedback. We're glad to hear that you found our hotel's location convenient and that you appreciated the value for money. However, we apologize for any inconvenience caused by noise from the main avenue. We understand the importance of a peaceful environment for our guests, and we will explore ways to minimize noise disturbances. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. It was a pleasure to host you, and we look forward to having you back at Presidio Parkway Inn many more times.Best Regards,Customer Care Team

8/10 不錯

Michel (PARCIEUX 01600)

於 2024 年 3 月住了 2 晚
Customer Care Team 於 2024年4月17日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Sabine

伴侶同遊, 多人同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Veeeeel te hoge bedden. 2 vieze matrassen op elkaar???
於 2024 年 3 月住了 2 晚
Customer Care Team 於 2024年3月28日的回應
Dear Sabine, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the height and hygiene of the beds that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

10/10 優異

Bernadette

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excess to the city
於 2024 年 3 月住了 3 晚
Customer Care Team 於 2024年3月27日的回應
Dear Bernadette, thank you for letting us know you had a great stay at Presidio Parkway Inn. We're glad the easy access to the city from our property was perfect for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

10/10 優異

Darren

讚好:職員與服務和住宿狀況
I highly recommend this place when you visit San Francisco
於 2024 年 3 月住了 2 晚
Customer Care Team 於 2024年3月25日的回應
Dear Darren, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to San Francisco so we can deliver an incredible Presidio Parkway Inn guest experience!Best Regards,Customer Care Team

8/10 不錯

Alex

讚好:整潔度、職員與服務和住宿狀況
Conveniently located!
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月25日的回應
Dear Alex, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Presidio Parkway Inn. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our convenient location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team

6/10 一般

Gloria

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was very helpful, the cleaning staff did an excellent job
於 2024 年 3 月住了 1 晚
Presidio Parkway Inn Management 於 2024年3月22日的回應
Dear Gloria,Thank you for your glowing review! We're delighted to hear that our staff left a positive impression on your stay. Our team strives to provide exceptional service, and it's rewarding to know that their efforts were appreciated. We'll be sure to pass on your compliments to our cleaning staff for their excellent work. We look forward to welcoming you back for another memorable experience soon!Thank You,Presidio Parkway Inn Management

6/10 一般

Ciro

家人同遊
不滿:設施服務
Buon prezzo, ma nulla di speciale
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月19日的回應
Dear Ciro, thank you for taking the time to review your stay! We are glad to know that you had a satisfactory experience at the hotel. If any part of the stay didn't work for you, we kindly request you to let us know through your feedback so that we can improve our services. We sincerely hope that you will consider staying with us again. Give us another chance to let you savor an enjoyable and comfortable vacation at Presidio Parkway Inn, and we shall not disappoint!Best Regards,Customer Care Team

6/10 一般

Sean

家人同遊
Great location!
於 2024 年 3 月住了 3 晚
Presidio Parkway Inn Management 於 2024年3月19日的回應
Dear Sean,Thank you for highlighting our hotel's prime location! Whether you're here for business or leisure, our central location ensures that you're never far from key attractions and amenities. We look forward to welcoming you back for another memorable stay.Thank You,Presidio Parkway Inn Management

10/10 優異

Bernadette

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excess to the City. Very convenient and the staff are very friendly
於 2024 年 3 月住了 3 晚
Presidio Parkway Inn Management 於 2024年3月13日的回應
Dear Bernadette,We're delighted to hear that you found our hotel conveniently located with friendly staff. Providing easy access to the city and ensuring a warm, welcoming atmosphere are top priorities for us. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable stay.Thank You,Presidio Parkway Inn Management

6/10 一般

Roxanna

伴侶同遊
讚好:整潔度和設施服務
Reading the recent reviews I didn’t know what to expect but thankfully this room was clean and at a very good price. Pros: clean good size rooms, free parking (first come first serve), elevator, price and location. Cons: no curtains so light come in from the wooden blind slats at windows, NOISY - you hear all the loud outside traffic clear as day. Id probably stay here again if I needed to, id just bring ear plugs and an eye mask. The location and the fact it has parking as huge.
於 2024 年 3 月住了 1 晚
Presidio Parkway Inn Management 於 2024年3月13日的回應
Dear Roxanna,Thank you for your review and for choosing our hotel. We're glad to hear you found our rooms clean and spacious at a great price. We appreciate your feedback regarding the lack of curtains and noise from outside traffic. Rest assured, we'll address these concerns to enhance the comfort of our guests. We look forward to welcoming you back, and don't hesitate to let us know if there's anything we can do to make your next stay even more enjoyable.Thank You,Presidio Parkway Inn Management

6/10 一般

May

伴侶同遊
讚好:職員與服務
No tenía muy buen olor la habitación.
Presidio Parkway Inn Management 於 2024年3月12日的回應
Dear May,We apologize for any inconvenience caused by the odor in your room. Please rest assured that cleanliness and guest comfort are our top priorities. We have promptly addressed the issue with our housekeeping team to ensure that all rooms maintain a fresh and pleasant atmosphere for our guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Thank you for bringing this to our attention.Thank You,Presidio Parkway Inn Management

8/10 不錯

Karl

讚好:整潔度、職員與服務、設施服務和住宿狀況
Near Fisherman's Wharf. Easy parking. Coffee maker in room didn't work but there was decent coffee in the lobby
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年3月7日的回應
Dear Karl, thank you for choosing to stay with us during your visit to Fisherman's Wharf. We're pleased to hear that you found our location convenient and our coffee satisfactory. We apologize for any inconvenience you experienced with the faulty coffee maker in your room and have shared your feedback with our team for further review. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future.Best Regards,Customer Care Team

10/10 優異

Bernadette

讚好:整潔度、職員與服務和住宿狀況
Very clean and friendly staff.
於 2024 年 3 月住了 3 晚
Customer Care Team 於 2024年3月5日的回應
Hi Bernadette,We're delighted to hear that you found our hotel to be very clean and that our staff provided friendly service during your stay! Ensuring a clean and welcoming environment is important to us, and we're glad that you had a positive experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay!Best Regards,Customer Care Team

6/10 一般

Janet

伴侶同遊
讚好:職員與服務
Some thing wrong with floor in room and mattress was sticky
於 2024 年 2 月住了 10 晚
Customer Care Team 於 2024年3月5日的回應
Dear Janet, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the issues with the flooring and sticky mattress that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Customer Care Team

10/10 優異

Mike

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice location
於 2024 年 2 月住了 2 晚
Customer Care Team 於 2024年3月5日的回應
Dear Mike, thank you for letting us know you had a great stay at Presidio Parkway Inn. We're glad our location worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team

10/10 優異

Bernadette

讚好:整潔度、職員與服務和住宿狀況
The rooms are great and the staff are friendly.
於 2024 年 2 月住了 3 晚
Presidio Parkway Inn Management 於 2024年2月28日的回應
Dear Bernadette,Thank you for your kind feedback! We're delighted to hear that you enjoyed our rooms and experienced our friendly staff's hospitality. Providing exceptional service and comfortable accommodations are our top priorities. We look forward to welcoming you back for another wonderful stay soon!Thank You,Presidio Parkway Inn Management

6/10 一般

Todd

於 2024 年 2 月住了 7 晚
Customer Care Team 於 2024年3月21日的回應
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 優異

Prateek

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy no-hassle place to stay
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月21日的回應
Dear Prateek, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Presidio Parkway Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team

6/10 一般

Ricardo

讚好:整潔度和職員與服務
For the price, it's worth it.
Good localization, rooms ok, parking available.
於 2024 年 2 月住了 4 晚
Customer Care Team 於 2024年2月19日的回應
Dear Ricardo, thank you for rating your stay at Presidio Parkway Inn. We thrive on customer feedback, so our hotel's value lies in knowing that our guests are genuinely content with our location and facilities. However, we couldn't help but notice that you were not fully satisfied during your stay. It would be helpful if you could let us know which part of your stay was not on par with your expectations. This will only help us grow with the excellence we aim to attain. We'll be sure to make up for any issues and give you a rewarding experience on your next visit!Best Regards,Customer Care Team

10/10 優異

Bernadette

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excess to the city and very quiet. Staff are friendly.👍
於 2024 年 2 月住了 3 晚
Presidio Parkway Inn Management 於 2024年2月14日的回應
Dear Bernadette,Thank you for your kind feedback! We're delighted to hear that you found our location convenient for accessing the city while enjoying a peaceful atmosphere. Our team takes great pride in providing friendly and attentive service to ensure our guests have a comfortable stay. We appreciate your positive comments and hope to welcome you back soon!Thank You,Presidio Parkway Inn Management

6/10 一般

JUAN ANGEL

家人同遊
the room smelled of humidity
於 2024 年 2 月住了 3 晚
Customer Care Team 於 2024年2月13日的回應
Dear Juan, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the odor of humidity in the room marred your time with us. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Presidio Parkway Inn.Best Regards,Customer Care Team

10/10 優異

Bernadette

讚好:整潔度、職員與服務和住宿狀況
Love the room and very clean.
於 2024 年 2 月住了 3 晚
Presidio Parkway Inn Management 於 2024年2月7日的回應
Dear Bernadette,Thank you for your kind words! We're thrilled to hear that you loved your room and found it exceptionally clean. Ensuring our guests' comfort and satisfaction is our top priority, and it's fantastic to know we met your expectations. We strive to maintain high standards of cleanliness to provide a welcoming environment for all our guests. We look forward to welcoming you back for another fantastic stay in the future!Thank You,Presidio Parkway Inn Management

10/10 優異

Selvianajein

讚好:整潔度、職員與服務和住宿狀況
everything is good
於 2024 年 1 月住了 2 晚
Presidio Parkway Inn Management 於 2024年2月2日的回應
Dear Selvianajein,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay. Our team strives to provide a memorable experience for every guest. If there's anything specific you loved or any suggestions for improvement, we'd love to hear more details. Your insights help us continually enhance our services to ensure a consistently excellent stay for all our guests. We appreciate your time in sharing your experience and look forward to welcoming you back for another fantastic visit.Thank You,Presidio Parkway Inn Management

10/10 優異

Bernadette

讚好:整潔度、職員與服務和住宿狀況
Good service and friendly staff
於 2024 年 1 月住了 3 晚
Presidio Parkway Inn Management 於 2024年1月31日的回應
Dear Bernadette,Thank you for your kind words! We're thrilled to hear you enjoyed our good service and experienced the friendliness of our staff. Providing a positive and welcoming environment is our priority. We look forward to welcoming you back for another excellent stay! If there's anything specific you loved or any suggestions for improvement, feel free to share. Your feedback helps us enhance our commitment to exceptional hospitality.Thank You,Presidio Parkway Inn Management

10/10 優異

Bernadette

伴侶同遊
讚好:設施服務
It’s so clean and love the environment. Very close to church. So nice to have many restaurants and excess to the Golden Gate. Very quiet and had a good night sleep.
於 2024 年 1 月住了 3 晚
Customer Care Team 於 2024年1月23日的回應
Dear Bernadette, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our spotless property and surroundings, convenient location near the church and multiple restaurants, proximity to the Golden Gate, and peaceful ambiance. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at the Presidio Parkway Inn with the finest of our facilities and services!Best Regards,Customer Care Team

10/10 優異

Sonya

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
You really can’t ask for more at these prices. It’s clean, has nice linens, staff is courteous. There are some little things that are still being worked on like bathroom sink stopper missing and shower door not having a handle, but these are extremely minor for the great rates. We would easily stay there again!
於 2024 年 1 月住了 2 晚
Presidio Parkway Inn Management 於 2024年1月23日的回應
Dear Sonya,Thank you for your kind words! We appreciate your positive feedback on our affordable rates, cleanliness, and courteous staff. We're committed to addressing the minor issues you mentioned, such as the bathroom sink stopper and shower door handle. Your satisfaction is our priority, and we look forward to welcoming you back with an even more enhanced experience. Safe travels, and thank you for choosing our hotel!Thank You,Presidio Parkway Inn Management

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月19日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

laurent

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Presidio Parkway Inn Management 於 2024年1月16日的回應
Dear laurent,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Presidio Parkway Inn Management

8/10 不錯

Sanjay (Jamshedpur)

家人同遊
讚好:職員與服務和住宿狀況
An excellently located property in downtown, next to bay area . Just 2.5 miles feom the golden gate. Nice friendly warm people at the hotel
於 2023 年 12 月住了 4 晚
Customer Care Team 於 2024年1月9日的回應
Dear Sanjay, we are thrilled to see that your experience at our hotel was satisfactory and comfortable. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for peaceful, pleasant, and conveniently located accommodation. We're glad that our property conditions and courteous customer service were suitable for you. Thank you for reviewing your stay at our place. Do not hesitate to inform us if any other aspects of your visit were unappealing. We hope to see you and serve you better at Presidio Parkway Inn on your next visit!Best Regards,Customer Care Team

8/10 不錯

Alexis

讚好:整潔度和職員與服務
不滿:住宿狀況
Nuestro colchón y cobijas estaban con grandes manchas al igual que las toallas de baño, el resto de las instalaciones bastantes buenas y en personal excelente servicio
Presidio Parkway Inn Management 於 2024年1月4日的回應
Dear Alexis,We sincerely apologize for the inconvenience caused by the stains on the mattress, blankets, and towels. Your feedback is valuable, and we are addressing these issues immediately to ensure our standards are upheld. We're delighted that you appreciated our other facilities and the exceptional service from our staff. Your comfort is our priority, and we hope to welcome you back for an improved and impeccable experience. Thank you for sharing your thoughts; we're committed to delivering the highest quality service.Thank You,Presidio Parkway Inn Management

6/10 一般

Juan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月9日的回應
Dear Juan, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Best Regards,Customer Care Team

2/10 很差

EhsanuL

家人同遊
The front desk guy told me he will give the most convenient and spacious room but it was the worst one and he was asking to give them a good review, I would if the room was nice and clean
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2023年12月29日的回應
Dear Guest, we apologize for any inconvenience caused during your stay. We take guest concerns seriously, and we regret if the room did not meet your expectations. Your input helps us improve, and we hope to have another chance to provide you with a more pleasant experience.Best Regards,Customer Care Team

10/10 優異

Gamaliel

於 2023 年 12 月住了 1 晚
Customer Care Team 於 2023年12月20日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Hung (Portland)

於 2023 年 12 月住了 1 晚
Presidio Parkway Inn Management 於 2023年12月19日的回應
Dear Hung,Thank you for leaving us a rating of your stay with us at Presidio Parkway Inn. We work tirelessly to ensure our guests experience the best hospitality in Presidio Parkway Inn. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Presidio Parkway Inn Management

10/10 優異

Erik

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was incredibly helpful and astute. Everything was super easy and affordable. An early check in really made my day and tripfantastic
於 2023 年 11 月住了 5 晚
Customer Care Team 於 2023年11月23日的回應
Dear Erik, we are pleased that you thoroughly enjoyed your time at Presidio Parkway Inn. We appreciate you letting us know how satisfied you were with our early check-in, staff performance, and pricing. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and contended without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to San Francisco.Best Regards,Customer Care Team