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蒂維麗城堡民宿的評價

3 out of 5
蒂維麗城堡民宿
1057 Steiner Street, San Francisco, CA

評價

9.2

卓越

10 分評分，優異；337 則評價中有 221 則" "
8 分評分，不錯；337 則評價中有 85 則" "
6 分評分，一般；337 則評價中有 24 則" "
4 分評分，欠佳；337 則評價中有 3 則" "
2 分評分，很差；337 則評價中有 4 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.6/10 

環保程度

評價

2/10 很差

Xing

家人同遊
不滿：職員與服務和設施服務
I have been traveling around the world. This is the first time I was unable to check in when I arrived at the place. When I called to ask where to park (no space to park the car even blocks away), I found out check in instructions. I thought it may tell me where to park. Entering the Check in Instructions, it says you have to check in before 7pm. Otherwise you need to contact them in advance. It was not shown anywhere but was buried layers down. I checked my email. It only says you can check in after 3pm (normal). But didn’t say must before 7pm (never heard of it). No text messages and No emails about this unusual check in way. I called several times. No one picked up a call. I had to book a room at another hotel.
於 2024 年 5 月住了 1 晚
Kelly 於 2024年5月9日的回應
Dear Xing,We are so very sorry you had trouble entering the house last night. You did not respond to our email requests for arrival time or breakfast reservations. We are a very small property with limited staff. We attempted to call you and text you on Wednesday with our after hours procedures but no response from you. After hours phone was sent via text message. Also, we have our after hours phone number posted on the front door, if late arriving guests have issues. Parking is not our responsibility but we do have a lot of information posted in FAQ on our website or if you email us in advance we are happy to assist. Again I apologize for your trouble and very sad you were not able to experience the Bed and Breakfast.

10/10 優異

Christine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were so welcoming and helpful in making suggestions for things to do or how to go about them. Breakfasts were so delicious and our bed was more comfy than the resort we stayed in at our next stop!
於 2024 年 4 月住了 2 晚
AJ C. - Innkeeper 於 2024年5月7日的回應
Thank you so much for staying with us! We appreciate the feedback, and we hope to see you in the future!

8/10 不錯

Helen (Staten Island)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The breakfast was fantastic. The room was old and had smell of toilet drain. The air in the room was stale. Otherwise the area is safe and there good restaurants in the walking distance.
於 2024 年 4 月住了 3 晚
Kelly 於 2024年4月13日的回應
Thank you for your feedback Helen! I'm so sorry you found the room unsatisfactory. There is no toilet in this room so I'm very concerned about what you may have been smelling. This is an old house and it has been a wet season, we have recently painted and all windows function well. I am so sorry to hear you were not completely satisfied as we take great concern with the comfort of our guests.

10/10 優異

Denis

讚好：整潔度、職員與服務和住宿狀況
It’s a beautiful and very atmospheric place! I really hope to stay there again someday.
於 2024 年 3 月住了 2 晚
Kelly 於 2024年3月11日的回應
Thank you so much Denis! We truly appreciate your business and the feedback.

10/10 優異

Sarah (Chicago)

於 2024 年 3 月住了 1 晚
Sab - Innkeeper 於 2024年4月4日的回應
Thank you!

10/10 優異

Sarah (Chicago)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's hard to find a real bed and breakfast anymore, and this one is an amazing 1892 mansion with its original charm and decor; comfortable living room to hang out in and free wine and cheese in the evening from 4-6; the innkeeper Sab is so helpful and welcoming, and the breakfast is amazing. It's truly one of a kind!
於 2024 年 3 月住了 1 晚
Rebecca - Innkeeper 於 2024年3月9日的回應
Hello Sarah, thank you so much for your very glowing review... We loved having you stay with us and look forward to your return!

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My husband and I celebrated our 30th Anniversary at Chateau Tivoli, and we could not be happier with our choice of place to stay in San Francisco. It is unique, beautiful, romantic. It is centrally located to all parts of the city, making both walking and driving to the sites of interest easy. The price point is similar or lower than most nearby hotels. Delicious breakfast was served each day, and homemade cookies were always available in the spectacular "lobby". A real gem.
於 2024 年 2 月住了 3 晚
Kelly 於 2024年3月2日的回應
Thank you so much for sharing your special day with us. We appreciate the feedback and encouragement. Congratulation on 30 years of marriage!

10/10 優異

Ken (Saunderstown)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very homey and beautiful B&B, love it
於 2024 年 2 月住了 3 晚
Rebecca - Innkeeper 於 2024年2月21日的回應
Hello Ken, Thank you for your kind review! We loved having you and your family stay with us. Please come back again. Best, the Chateau Tivoli.

10/10 優異

julienne

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Kelly 於 2024年2月13日的回應
Thank you so much Julienne. We appreciate your business.

10/10 優異

Annibale Lorenzo

讚好：整潔度、職員與服務、設施服務和住宿狀況
A beautiful place to stay. Comfy bed with a gorgeous room. The option for a private bathroom was lovely. The staff were amazing and made the stay great. Attention to my dietary needs and special requests made the experience perfect.
於 2024 年 1 月住了 3 晚
Sab - Innkeeper 於 2024年1月25日的回應
Thanks for the thoughtful review! It was nice meeting you and being your host. :)

10/10 優異

Rachel

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Amazing staff and gorgeous Victoria property.
於 2024 年 1 月住了 8 晚
Sab - Innkeeper 於 2024年1月24日的回應
Thanks Rachel! It was great hosting you and your family.

10/10 優異

Brenda

讚好：整潔度和設施服務
Sab - Innkeeper 於 2024年1月17日的回應
Thanks for the review!

10/10 優異

Sally

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The only negative is the lighting in our Mark Twain Suite, Sould not read.
於 2023 年 12 月住了 1 晚
AJ C. - Innkeeper 於 2023年12月23日的回應
Thank you for the feedback, Sally! We will re-assess the lamps in the room. If there was a space in particular that you would like to share with us for improvement, please let us know. Otherwise, thank you so much for staying with us! It was lovely to host you and we hope to see you in the future.

10/10 優異

Julie

家人同遊
Loved it!
於 2023 年 12 月住了 3 晚
AJ C. - Innkeeper 於 2023年12月10日的回應
Thank you for staying with us, Julie! We hope to host you in the future!

10/10 優異

Kendra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We’ll be back!
We LOVED staying at the Chateau Tivoli. Our room was opulent and very comfortable. The food was delicious and healthy, and the staff was super friendly and helpful. We only wish our stay could have been longer!
於 2023 年 12 月住了 3 晚
Kelly 於 2023年12月5日的回應
Thank you Kendra! We hope to see you again.

8/10 不錯

Harris

讚好：整潔度、職員與服務、設施服務和住宿狀況
Historic and well-tended too. Didn't know that my bathroom, although private, was across the hall. Should have been disclosed somewhere.
於 2023 年 11 月住了 4 晚
Kelly 於 2023年12月5日的回應
Thank you for your stay Harris. We appreciate the feedback. The room is listed as a private hallway bathroom but I will follow up on how that may be presenting. We hope you will visit us again.

10/10 優異

Nancy

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Chateau Tivoli provided a personalized experience in the heart of San Francisco. The room was beautiful, the bed comfortable, the breakfast tasty and filling. All the staff provided personalized, friendly and professional care. It was easy to walk or take a ride to anywhere in the city. I would definitely stay here again.
於 2023 年 11 月住了 3 晚
Kelly 於 2023年11月21日的回應
Such a pleasure hosting you Nancy. Hope to see you again.Thank you!

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
Great spot and will be back at some point.
於 2023 年 11 月住了 1 晚
Kelly 於 2023年11月21日的回應
Thank you Robert! We look forward to seeing you again.

10/10 優異

Lowell

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rustic Mansion turned bed amd breakfast. Staff are very friendly, amenities are very sufficient. Food was excellent.
於 2023 年 11 月住了 1 晚
Sab - Innkeeper 於 2023年11月5日的回應
Thanks for the nice review. Hopefully you will visit us again soon!

10/10 優異

Kelly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolutely Amazing!
Chateau Tivoli was absolutely beautiful. You can clearly see from the pictures I took. Our room was the entire bottom level that had its own private entrance as well as an entrance that led up to the main floor; both locked and were very secure. The private side entrance was very convenient for going in/out without having to bother anyone or make noise through the main house. It also was easier to bring luggage out since there were only two steps to the outside. We had basically an entire apt..kitchen/dining area, two bedrooms, full bathroom. Everything was extremely clean. Beds were so comfortable (pillows too!). We were supplied with towels, shampoo/conditioner, body wash. Bathroom was very roomy; water pressure was great in the shower. Very quiet and peaceful! Breakfast was fantastic! You receive a menu prior to arrival with many different options. We chose the French toast, which was fabulous! Besides the French toast we had ham, fresh fruit, yogurt that was SO yummy, biscuits. Coffee, juices, tea, water, cereal also available. Everyone, B&B workers & guests, were all extremely friendly!! Area was nice, safe, and easy to walk to stores/restaurants. Convenient to bus line that goes to many restaurants, stores, and all the way up to the different piers. If I'm ever in the area again, I would definitely stay here again!!! A++++!!!
Bathroom
Bedroom 1
Bedroom 2
Delicious breakfast
於 2023 年 10 月住了 2 晚
K 於 2023年10月24日的回應
Thank you so much Kelly! We appreciate welcoming guests to this special place. Very best regards.

10/10 優異

Jessica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, great staff
Great staff and a great location. Breakfast was excellent. Convenient to Alamo Square in a lovely neighborhood. Walking distance to Divisidero St. Would absolutely stay again and recommend it.
於 2023 年 10 月住了 2 晚
Kelly 於 2023年10月9日的回應
Thank you so much Jessica! I was a pleasure having you here.

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Rebecca - Innkeeper 於 2023年9月29日的回應
Hey John, Thank you for your rating. We love our guests and are happy when they have a great stay!

10/10 優異

J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
Sab - Innkeeper 於 2023年9月28日的回應
Thank you! We hope to host you again in the future.

10/10 優異

Desiree

家人同遊
讚好：設施服務
Beautiful bed and breakfast, staff was friendly and helpful, was very clean and comfortable, also house made meals were delicious, was very happy with my stay
於 2023 年 9 月住了 1 晚
Sab - Innkeeper 於 2023年9月28日的回應
Thank you for staying with us and leaving a review!

10/10 優異

Rodney

於 2023 年 9 月住了 2 晚
Sab - Innkeeper 於 2023年10月26日的回應
Thank you!

10/10 優異

Kitty (Haddonfield)

讚好：整潔度、職員與服務和住宿狀況
Very charming
於 2023 年 9 月住了 2 晚
AJ - Innkeeper 於 2023年9月24日的回應
Thank you for your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
AJ - Innkeeper 於 2023年9月16日的回應
Thank you! We appreciate your feedback.

10/10 優異

Ella

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely property with great rooms and friendly staff!
於 2023 年 9 月住了 1 晚
Sab - Innkeeper 於 2023年9月14日的回應
Thanks Ella! Nice meeting you. :)

10/10 優異

Lance

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We were very pleasantly surprised with the accommodations. Historical architecture, and decor was amazing. The bed was very comfortable, and the overall value right was great. The host AJ was friendly, knowledgeable, and very accommodating baby experience. They made our whole experience lovely. We will definitely be back soon.
於 2023 年 9 月住了 1 晚
Sab - Innkeeper 於 2023年9月14日的回應
Thanks Lance! We appreciate the review.

10/10 優異

Brandy

讚好：職員與服務
於 2023 年 8 月住了 2 晚
Sab - Innkeeper 於 2023年9月1日的回應
Thank you!

10/10 優異

Lori (Sacramento)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What a sweet quaint bed and breakfast!! We had an amazing room, staff so friendly and the morning breakfast was great! Would definitely stay again!
於 2023 年 8 月住了 2 晚
Kelly 於 2023年8月27日的回應
Thank you so much Lori! Your feedback speaks volumes. We hope to see you again!

10/10 優異

Sophie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our stay here was amazing, my only complaint is that I wish we were able to stay longer than two nights. The staff were lovely and friendly, breakfast was delicious, and the rooms were clean, charming, and beautiful to stay in!
於 2023 年 8 月住了 2 晚
Rebecca - Innkeeper 於 2023年8月22日的回應
Hello Sophie, Thank you your kind words. We loved having you stay with us, and next time, just stay a few more days!Best, The Chateau Tivoli

10/10 優異

Frederick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything about this property and the innkeepers was exceptional from the moment we first walked through the door. It truly felt like they had though of everuthing and whenever anything unexpected came up there were always attentive and willing to accomidate requests. They went above and beyond, even contacting me by phone when I forgot my ID which was a lifesaver! You would be remiss not to book the chateau if you are in the area and have an appreciation for art and history.
於 2023 年 8 月住了 4 晚
Rebecca - Innkeeper 於 2023年8月16日的回應
Thank you Fredrick for your lovely review. It means a lot to us that our guests enjoy their stay at the Tivoli, and come back again... Also, we are glad that you got your ID back before you went to the airport!!

10/10 優異

Barna

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Sab - Innkeeper 於 2023年8月3日的回應
Thank you for staying with us!

10/10 優異

Emily

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome, friendly staff. Beautiful B&B with lovely breakfast. Absolutely recommend.
於 2023 年 7 月住了 1 晚
Kelly 於 2023年7月29日的回應
Thank you so much Emily. We appreciate the feedback.

10/10 優異

Agnieszka

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Sab - Innkeeper 於 2023年7月26日的回應
Thank you!

10/10 優異

Jennifer

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
We stayed at Chateau Tivoli for a few days before our wedding. Throughout the planning of this trip the staff at Tivoli were so helpful. AJ helped us coordinate our accommodations for our wedding party. We also had small children with us and we understand that traveling with small children is not always easy however, the staff were so welcoming and made everything comfortable for my family especially during breakfast— thanks Kelly! My husband and I loved our stay and look forward to coming back again. Thank you Chateau Tivoli!
於 2023 年 6 月住了 4 晚
Rebecca - Innkeeper 於 2023年6月23日的回應
Hello Jennifer, We really appreciate your sweet words of praise! We loved making your wedding a lovely experience and look forward to you coming back for another visit!

10/10 優異

Audrey

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Chateau Tivoli is a place with history and charm. I respect that the owners haven't tried to modernise, rather, they have exposed all its natural features which reveal stories, many of them. We stayed on the lower floor which we assume was originally used as servants quarters. Enough stories in there to keep one entertained for hours! If you are looking for character, inviting hosts, a tasty breakfast and wonderful wine and cheese evenings, this is the place to go. We loved it!
於 2023 年 6 月住了 2 晚
Rebecca - Innkeeper 於 2023年6月23日的回應
Hello Audrey, Thank you for your kind words! We loved having you here and look forward to a return visit... We'll have more stories!

10/10 優異

Adelle

讚好：整潔度、職員與服務和住宿狀況
A wonderfully unique experience staying in a beautiful piece of San Francisco’s history! Thanks for the wonderful service & delicious breakfast! I definitely recommend.❤️😘🤗
於 2023 年 6 月住了 1 晚
Rebecca - Innkeeper 於 2023年6月23日的回應
Thank you, Adelle! We pride ourselves on our delicious housemade breakfast, and are happy that you liked it too!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Painted Lady Treasure
We had the most amazing time at Chateau Tivoli. We stayed in the Lola Montez suite. We had a family of four and it was perfect. Every morning they made us a beautiful breakfast preparing us for our long adventure in and around San Francisco. The staff were kind and very helpful. They made us feel like royalty. The B&B was beautiful inside and out and had a lot of places to explore. I totally recommend any one going to San Francisco to stay there.
於 2023 年 6 月住了 3 晚
Rebecca - Innkeeper 於 2023年6月5日的回應
Thank you so much for your kind words! We loved having you stay with us!

10/10 優異

Matthew

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
A beautifully restored and maintain place with great service and staff. Will definitely be coming back!
於 2023 年 5 月住了 2 晚
Rebecca - Innkeeper 於 2023年6月5日的回應
Thank you for your review. We love our guests and are very happy that it shows!

10/10 優異

Uriel

讚好：職員與服務、住宿狀況和客房舒適度
Beautiful and adorable house with a sweet family atmosphere, from the very first check in, breakfast, chillin time at the hotel and meeting guests around.. The location is also fantastic, in many ways, easy to get around by foot or even public transport if you like to feel the city vibes. I really enjoyed my stay.
於 2023 年 4 月住了 7 晚
Kelly 於 2023年5月1日的回應
Thank you so much Uriel! It was great having you at the Tivoli!

10/10 優異

Allison

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and Enjoyable
Beautiful old building but clean nicely furnished art deco sort of thing, like stepping back in time - enjoyable experience with a really nice / good breakfast and beverages.
於 2023 年 4 月住了 3 晚
Kelly 於 2023年5月1日的回應
Thank you Allison. We appreciate you!

10/10 優異

Ethel

於 2023 年 4 月住了 1 晚
Kelly 於 2023年5月17日的回應
Thank you for your feedback!

10/10 優異

Marc

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
If you would like a treasure to embrace within San Francisco you have to stay at the Chateau Tivoli!
於 2023 年 4 月住了 1 晚
Kelly 於 2023年5月1日的回應
Thank you Marc! We appreciate your business!

10/10 優異

Alan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 3 晚
Kelly 於 2023年3月29日的回應
Thank you Alan!

10/10 優異

Bradley

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 2 晚
AJ C. - Innkeeper 於 2023年12月23日的回應
Thank you for the feedback!

10/10 優異

Siana

於 2022 年 12 月住了 1 晚
Rebecca - Innkeeper 於 2023年6月23日的回應
Thank you!!

10/10 優異

Daphne

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
It is very fun to get to pretend for a few days that you live in such a grand beautiful house. The rooms are creative and fun. The early evening wine in the parlor is delightful. It is so fun to get to be right in the middle of the part of San Francisco that is an architectural feast for the eyes in every direction. We so enjoyed our stay.
於 2022 年 11 月住了 1 晚
Sab M. - Innkeeper 於 2022年11月12日的回應
Thanks for the great review Daphne. It was wonderful meeting you, and I hope you visit us again in the future!

10/10 優異

Frank

於 2022 年 10 月住了 1 晚
Chateau Tivoli 於 2022年10月29日的回應
Thank you Frank! We appreciate your business and your feedback. Hope to see you again.