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Ritz Inn San Francisco SFO Airport的評價

2.5 out of 5
Ritz Inn San Francisco SFO Airport
151 El Camino Real, San Bruno, CA

評價

8.2

很好

10 分評分，優異；302 則評價中有 156 則" "
8 分評分，不錯；302 則評價中有 67 則" "
6 分評分，一般；302 則評價中有 42 則" "
4 分評分，欠佳；302 則評價中有 18 則" "
2 分評分，很差；302 則評價中有 19 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

2/10 很差

Chanry

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ritz inn Customer Service team 於 2024年5月19日的回應
Good morning, Dear GuestDo not know how you can mark and review you do not even show up to hotel., but we have to charge the cancelation fees,Sorry if that hurts you

8/10 不錯

Walter (PORT ST LUCIE)

伴侶同遊
讚好：整潔度和住宿狀況
Less than 4 miles from SFO. Clean and easy free parking. Old fashioned, but nice and reasonable. Room was not ready at check in time, so had to wait an hour before could check in. Staff was apologetic for delay and told us we could not use the shower until someone came to repair the door. After waiting an hour and being told the delay was because it was Sunday, I fixed the simple repair of the being off the track door myself. Appreciated given late check out. Would definitely stay again.
於 2024 年 5 月住了 1 晚
Ritz inn Customer Service team 於 2024年5月19日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

10/10 優異

Maria

讚好：整潔度、職員與服務和住宿狀況
Confortable, near Airport, clean.
於 2024 年 5 月住了 1 晚
Ritz inn Customer Service team 於 2024年5月13日的回應
thank for staying with us and your good words, we appreciate it.

8/10 不錯

Ian G

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Ritz inn Customer Service team 於 2024年5月13日的回應
thank for staying with us and your good words, we appreciate it.

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient location and great price. Very clean and close to San Francisco Airport!
於 2024 年 5 月住了 1 晚
Ritz Inn Customer Service Team 於 2024年5月8日的回應
thank for staying with us and your good words, we appreciate it.

10/10 優異

KRUNAL

讚好：整潔度、職員與服務和住宿狀況
Good stuff
於 2024 年 4 月住了 1 晚
Ritz Inn Customer Service Team 於 2024年5月6日的回應
Thank you for your good words!

6/10 一般

Dongseong

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Ritz inn Customer Service team 於 2024年5月1日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

10/10 優異

Johnny

讚好：整潔度和職員與服務
不滿：住宿狀況
Shower drain clogged
於 2024 年 4 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月25日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you againthe drain was fixed

8/10 不錯

Jocelyn

伴侶同遊
Very vintage comfortable and quiet
於 2024 年 4 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月22日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

10/10 優異

Paulina

讚好：整潔度、職員與服務和住宿狀況
Excelent
於 2024 年 4 月住了 1 晚
Ritz Inn Customer Service Team 於 2024年4月17日的回應
thank you for staying with us

10/10 優異

Benjamin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Second time staying. Very good let me check in slightly earlier - recommended
於 2024 年 4 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月15日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

10/10 優異

Benjamin

於 2024 年 4 月住了 1 晚
Ritz Inn Customer Service Team 於 2024年5月4日的回應
thank you for your good word! we really appreciate

10/10 優異

Johnny

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月14日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

10/10 優異

Russell

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月12日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

10/10 優異

Fernando (Sacramento)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stay here for work multiple times and is always good.
於 2024 年 4 月住了 2 晚
Ritz inn Customer Service team 於 2024年4月11日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

2/10 很差

Noah

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel is a scam. The took my money, refused service, and charged me a 2nd time after i left.
於 2024 年 3 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月12日的回應
We have refused the service the reason being is not security deposit was been provided and verbal abuse been made at front desk clerk.We not have charge anything as we are refusing to serve you

10/10 優異

catherine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice service!
於 2024 年 4 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月5日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

10/10 優異

Lee

讚好：整潔度、職員與服務、設施服務和住宿狀況
My only complaint would be that the road it's on is a little loud, but a a pair of earplugs and I slept great. The room was fantastic, clean and well appointed. I'd definitely stay here again.
於 2024 年 3 月住了 1 晚
Ritz Inn Customer Service Team 於 2024年3月28日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

10/10 優異

Satoru

家人同遊
讚好：職員與服務
The staff member was incredibly kind. I was impressed by his assistance in carrying 8 suitcases up to the upstairs room.
於 2024 年 3 月住了 1 晚
Ritz Inn Customer Service Team 於 2024年3月28日的回應
thank you for you feedback. it was our honor to have you.

4/10 欠佳

Connie

親子同遊, 伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Carpet on the staircase leaving up to the rooms and walkways of the stairs was really dirty.. TOILET DID NOT FLUSH and the ice bucket was slimy when I washed it out
於 2024 年 3 月住了 1 晚
Ritz Inn Customer Service Team 於 2024年3月28日的回應
thank you for your feedback, we will look into it and make sure it will not happen again. Sorry, for the inconvenience.

8/10 不錯

Fernando (Sacramento)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place for a night or two.
於 2024 年 3 月住了 1 晚
Ritz inn Customer Service team 於 2024年3月21日的回應
Thank you for sharing feedback and we hope to see you again

10/10 優異

Karla

讚好：整潔度、職員與服務和住宿狀況
Both desk people where super flexible to my situation. Suggested a great breakfast spot too. Would def stay there again
於 2024 年 3 月住了 1 晚
Ritz inn Customer Service team 於 2024年3月21日的回應
Thank you for sharing feedback and we hope to see you again

4/10 欠佳

Jessica

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Ritz inn Customer Service team 於 2024年3月21日的回應
we will address this point and make the guest experience better

10/10 優異

Camilla

於 2024 年 3 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月5日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

8/10 不錯

Hana

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Ritz Inn is near the airport, about 4 miles away.
於 2024 年 3 月住了 1 晚
Ritz inn Customer Service team 於 2024年3月14日的回應
Thank you for sharing feedback and we hope to see you again

2/10 很差

Tara (Sedro Woolley)

不滿：整潔度、職員與服務、設施服務和住宿狀況
There were bed bugs, no cover on the power outlet, and the fire alarm was ripped from the ceiling.
於 2024 年 3 月住了 1 晚
Ritz inn Customer Service team 於 2024年3月13日的回應
we will address this point and make the guest experience betterr

6/10 一般

tim

於 2024 年 3 月住了 1 晚
Ritz inn Customer Service team 於 2024年4月5日的回應
thank you for your good word. we really appreciate it. It will be our honor to host you again

8/10 不錯

Sarah

讚好：整潔度和職員與服務
There was too much light coming in the windows at night, otherwise it was good.
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年3月7日的回應
Thank you for sharing feedback and we hope to see you againwe had addressed the issue by installing new window blind

10/10 優異

Sarai

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check-in and check-out. Property is close to SFO without being pricey. Room was clean. Would stay again
於 2024 年 2 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月20日的回應
thank you for sharing your feedback

8/10 不錯

Luis

於 2024 年 2 月住了 6 晚
Ritz inn Customer Service team 於 2024年3月21日的回應
Thank you for sharing feedback and we hope to see you again

10/10 優異

Sarai

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Manager made check-in fast & easy. Room was clean and surrounding area was quiet. Would stay here again
於 2024 年 2 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月16日的回應
Thank you for your feedback and we will see you again

6/10 一般

Vipindeep

不滿：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月20日的回應
Thank you for sharing feedback and we hope to see you again

8/10 不錯

Barbara

家人同遊
讚好：整潔度和職員與服務
Convenient to airport
於 2024 年 2 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月16日的回應
Thank you for your feedback and we will see you again

6/10 一般

Markus

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月16日的回應
Thank you for your feedback and we will see you again

10/10 優異

Eddy

讚好：職員與服務和住宿狀況
I like it
於 2024 年 2 月住了 3 晚
Ritz inn Customer Service team 於 2024年2月15日的回應
Thank you for your feedback and we will see you again

2/10 很差

Ernst

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
Bad
於 2024 年 2 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月13日的回應
Not an honest feedback

10/10 優異

Toni

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Budjetti matkailu
Tosi hyvä ja edullinen vaihtoehto budjetti matkailuun!
於 2024 年 1 月住了 6 晚
Ritz inn Customer Service team 於 2024年2月13日的回應
thank you four feedback and hope to see you again

10/10 優異

Arkadiy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great motel conveniently located right on El Camino Real. Very well maintained rooms and accommodating front office staff. There are a lot of dining options nearby. My only complaint- all rooms face a very busy street and it gets sometimes noisy due to cars passing by. Other than that our stay was great!
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月13日的回應
thank you four feedback and hope to see you again

8/10 不錯

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Needed 1 night near the airport. Price was made me choose this place. They were very helpful to let me check in early. My room was clean and looked like it was redone recently. It had a refrigerator and microwave and the heater worked great. Nice shower with hot water. It worked out great for me. If you plan to stay more than 1 night I would get car since nothing in walking distance.
於 2024 年 2 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月13日的回應
thank you four feedback and hope to see you again

10/10 優異

Michael

讚好：職員與服務、設施服務和住宿狀況
The air conditioning unit needs a good cleaning
於 2024 年 2 月住了 2 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn & we value your feedback and business

10/10 優異

Chinnaian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall, it’s a good stay.
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn & we value your feedback and business

10/10 優異

Joshua

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn & we value your feedback and business

8/10 不錯

Héctor

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
Pedí servicio de limpieza al cuarto y lo único que ir hicieron fue dejar dos toallas limpias encima de la cama
於 2024 年 1 月住了 2 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn & we value your feedback and businessWe miss understood your request

10/10 優異

Mauro

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Curta estadia !
Perto do aeroporto SFO. Tem restaurantes e mercados próximo. Mesmo não tendo serviço de van para o aeroporto, é tiver que pagar um Uber, vale a pena ! Quarto pequeno, porém completo: cafeteria com café , creme e açúcar. Geladeira frigobar, micro ondas, ar condicionado quente e frio, tv de tela plana com muitos canais por assinatura, ferro e tábua de passar roupa. Bom banheiro: toalhas, shampoo, sabonete. Box em vidro. Muito limpo!
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn & we value your feedback and business

6/10 一般

Nicharee

家人同遊
讚好：職員與服務
Just ok
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn we value your feedback and business

2/10 很差

Markus

於 2024 年 1 月住了 2 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn we value your feedback and business

2/10 很差

Jos

商務旅客
Woof
Night manager triggered my dog to bark over and over again and then complained about the noise
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn we value your feedback and business

8/10 不錯

Alexanne

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Ritz Inn was much lower price than anywhere else in the area. The room was clean and comfortable with microwave and fridge.
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn we value your feedback and business

2/10 很差

Mike

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Grosses place I’ve ever stayed
When I went to my room the door was already open, and the sheets had like lint on it. When I got moved to a different room the bathroom floor was gross and when I woke up the mattress cover was showing because they barely made the bed and it looked like somebody peed all over it. I knew I was staying at a cheap place but I’d prefer it not to look like a crime scene.
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
sorry to hear about your experience,the room was getting ready when you arrived early,will focus on this matterthank you for staying at ritz inn we value your feedback and business

6/10 一般

Robin

商務旅客
不滿：整潔度
於 2024 年 1 月住了 1 晚
Ritz inn Customer Service team 於 2024年2月7日的回應
thank you for staying at ritz inn we value your feedback and business