The guy in front desk is nice and friendly! Nice place, close to lots of restaurants and stores. Strongly recommend for your trip.
CHENG-YU
於 2024 年 10 月住了 2 晚
4/10 欠佳
XIAOTONG
2023 年 9 月 24 日
XIAOTONG
於 2023 年 9 月住了 1 晚
8/10 不錯
Zelin
2025 年 8 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Strong smell of detergent
Zelin
於 2025 年 8 月住了 2 晚
10/10 優異
Leon (Shumway)
2025 年 8 月 9 日
讚好:整潔度、職員與服務和住宿狀況
Great!
Leon
於 2025 年 8 月住了 1 晚
10/10 優異
Leon (Shumway)
家人同遊
2025 年 8 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Frankie was wonderful! We had stayed there for Sunday night. When we came back on Wednesday night he recognized us and had our reservation pulled up! Wow! Thanks, Frankie!
Leon
於 2025 年 8 月住了 1 晚
10/10 優異
Joshua
伴侶同遊
2025 年 8 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
Joshua
於 2025 年 7 月住了 2 晚
10/10 優異
Theodore
多人同遊
2025 年 8 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s so centrally located in San Francisco
Theodore
於 2025 年 7 月住了 6 晚
6/10 一般
Nicole
多人同遊
2025 年 8 月 7 日
讚好:整潔度和職員與服務
It’s a little outdated and pricy for what it offers.
Nicole
於 2025 年 7 月住了 4 晚
10/10 優異
CHRISTOPHER
2025 年 8 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
very comfortable beds
CHRISTOPHER
於 2025 年 7 月住了 5 晚
2/10 很差
KEZIA
家人同遊
2025 年 8 月 3 日
不滿:設施服務
Very disappointed with this Hilton hotel. The bathroom is tiny and the bathtub was clogged. We could not take a shower the last day. No maintenance staff to fix the issue and as they were booked they could not assign us another room. Also the coffee machine did not work. Frankie is great. Very friendly and always trying to help.
KEZIA
於 2025 年 7 月住了 3 晚
8/10 不錯
Julie
2025 年 8 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Very nice place to stay. Will def come back
Julie
於 2025 年 7 月住了 1 晚
8/10 不錯
Lori
2025 年 7 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Loved they always had in the lobby hot tea and coffee. Such a nice little touch.
Lori
於 2025 年 7 月住了 3 晚
6/10 一般
Denise (Honolulu)
2025 年 7 月 24 日
讚好:整潔度和職員與服務
I was very disappointed in this hotel. The two rooms (2 queen beds) I reserved were not as pictured. The rooms we received was so small that there was hardly any room to walk between the dresser and one of the beds. The bathroom was smaller than a cruise ship room! We had very little space to even turn around while in there. To top it off, we did not have hot water in either the shower or the basin for both rooms. After the first night, one of our rooms was moved to a room that was far superior in space and had hot water. The second room was moved for the last two nights to a room that was renovated. These are rooms that we should have had upon check in. The staff responded well to our concerns and made the changes as quickly as possible. Unfortunately this left a bad impression overall of the Tapestry by Hilton brand. Rooms 509/510 should never be sold as 2 queen bed rooms. Running hot water is a must! I now see that others have complained about the lack of hot water. Understandably it is a 100 year old building but fix it or don't sell it!
Denise
於 2025 年 7 月住了 4 晚
8/10 不錯
Marlene
伴侶同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love how walkable it was from shops and food services, staff was very friendly and answered any questions I had
Marlene
於 2025 年 4 月住了 2 晚
8/10 不錯
Warner
家人同遊
2025 年 7 月 11 日
讚好:整潔度和住宿狀況
Staff was professional, polite and helpful. The room was clean and comfortable. The lone complaint: There was no hot water in my shower all three days.
Warner
於 2025 年 7 月住了 3 晚
10/10 優異
yijin
2025 年 7 月 9 日
yijin
於 2025 年 7 月住了 2 晚
6/10 一般
Ashley Craig
商務旅客
2025 年 7 月 6 日
讚好:整潔度
不滿:設施服務
It is ok, nothing special. A bit run down but clean, and ok for a couple of day
Ashley Craig
於 2025 年 6 月住了 2 晚
8/10 不錯
Aj
家人同遊
2025 年 7 月 3 日
讚好:整潔度
A very old hotel but in decent condition. Not in the greatest area a lot of homeless around but it is around the mall and lots of restaurants and shopping.
Aj
於 2025 年 6 月住了 2 晚
8/10 不錯
Amber
2025 年 7 月 3 日
讚好:整潔度、設施服務和住宿狀況
Great location, great staff. However, the hot water was weak.
Amber
於 2025 年 6 月住了 3 晚
8/10 不錯
Johan Sebastian (Calgary)
2025 年 7 月 2 日
讚好:整潔度
It has good value and location
Johan Sebastian
於 2025 年 6 月住了 3 晚
10/10 優異
Christopher
2025 年 6 月 28 日
讚好:整潔度、職員與服務和住宿狀況
Christopher
於 2025 年 6 月住了 1 晚
8/10 不錯
Elyse
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was very small and there was no place to keep a suitcase
Elyse
於 2025 年 6 月住了 1 晚
6/10 一般
Sara
家人同遊
2025 年 6 月 23 日
不滿:設施服務
Pros: Hotel is in a nice area in union square, close to restaurants and shopping. Bed and pillows very comfortable.
Cons: room is super small as soon as you walk in the bed is right there, it is more like a dorm room . The bathroom is very tiny. The shower curtain was hanging off causing water to go over the bathroom . The ac was super dirty I had to clean it off with a rag. The ac is super confusing on how to work. The lights turned on at 3 am by themselves waking everyone up.