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X 阿爾普酒店的評價

4 out of 5
X 阿爾普酒店
Strada Jumela 35, San Giovanni di Fassa, Provincia di Trento

評價

9.6

完美

10 分評分，優異；125 則評價中有 98 則" "
8 分評分，不錯；125 則評價中有 21 則" "
6 分評分，一般；125 則評價中有 4 則" "
4 分評分，欠佳；125 則評價中有 1 則" "
2 分評分，很差；125 則評價中有 1 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Nadia

讚好：職員與服務和住宿狀況
L’albergo è bello ed in una posizione splendida, sia per sciare oppure per andare in bicicletta.
於 2024 年 5 月住了 1 晚

10/10 優異

Mark

伴侶同遊
Wifi kan beter
於 2024 年 5 月住了 6 晚

10/10 優異

Salam

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

Muhammad Ariff

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful views and amenities. Staff were also very helpful and friendly
於 2024 年 5 月住了 2 晚

6/10 一般

Lisa

多人同遊
讚好：職員與服務和住宿狀況
The staff was extremely friendly and accommodating. The hotel smells horrific, though! There are perfume oil stick jars everywhere in the lobby, and the rooms are so heavily perfumed that you cannot get rid of the smell even after having the balcony door open for an hour. Both of us left the hotel with headaches and sore throats — and we were in our room a total of 6 hours. Please stop perfuming your rooms. These chemical scents are unhealthy for guests with asthma and scent sensitivities, and are completely unnecessary. We might have otherwise enjoyed our stay. The view is terrific and the breakfast was abundant and delicious. But that smell, OY!
於 2024 年 5 月住了 1 晚

10/10 優異

MAKSYM

讚好：整潔度、職員與服務和住宿狀況
!
於 2024 年 5 月住了 1 晚

10/10 優異

Madeline

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property exceeded our expectations! The view was beautiful. The staff was friendly & thorough when showing you around the hotel. The hotel smelled amazing & was very very clean. All of the spa amenities are included which makes this stay that much more worth it. The property is beautiful & parking was on-site & included in your stay. Breakfast was served every morning & also included in your stay! We loved this hotel!
於 2024 年 4 月住了 2 晚
X Team 於 2024年5月13日的回應
Dear Madeline, Thank you so much for sharing your wonderful experience at our hotel! We are delighted that you enjoyed our warm hospitality and the the cleanliness of the hotel. Our team works tirelessly to ensure our guests have an unforgettable experience, and they will be pleased to hear that their efforts have been appreciated. Once again, thank you for choosing us and for sharing your opinion and feeback (that we will treasure to improve our services even more) and for sharing our beautiful location, we can't wait to welcome you again! Best regards, X Team

10/10 優異

Jessica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Yiu Sing

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sauna and Jacuzzi
於 2024 年 4 月住了 1 晚

10/10 優異

Javier

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Albergo molto bello e moderno. Personale attento e disponibile.
於 2024 年 4 月住了 1 晚

10/10 優異

Marcella

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Albergo bello e pulito, oersona gentile e disponibile. Ottima colazione
於 2024 年 3 月住了 1 晚

10/10 優異

Tanner

讚好：整潔度
於 2024 年 3 月住了 3 晚
X Team 於 2024年3月19日的回應
Gentile Tanner, siamo lieti abbia apprezzato la cura con cui ci dedichiamo ai nostri ospiti. Speriamo di riavervi presto tra i nostri ospiti e avere l'occasione per provare il nostro Bistrot. A presto, X Team!

10/10 優異

Toni

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nur Empfehlung. TOP Einrichtung und Frühstück
於 2024 年 3 月住了 3 晚
X Team 於 2024年3月8日的回應
Dear Guest, thanks you for your review; we are very glad you appreciate the care our staff put every day in their job. We hope to see you soon among our guests again. X Team!

10/10 優異

Cecilia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
X Team 於 2024年3月2日的回應
Gentile Cecilia, la ringraziamo per la sua recensione. Ci auguriamo di poterla riaccogliere nuovamente nel nostro hotel.Cordiali saluti, X Team

8/10 不錯

Riccardo (Cervignano UD)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Struttura con buon rapporto qualità prezzo, personale cortese ma non sempre disponibile in reception. Colazione tutto sommato buona ma i piatti caldi hanno un costo extra. Servizio ski shuttle piuttosto limitato. Piacevole la spa e jacuzzi esterna.
於 2024 年 1 月住了 2 晚
X Team 於 2024年2月4日的回應
Gentile Riccardo, grazie per il suo feedback e la sua recensione. Facciamo tesoro di tutte le opinioni dei nostri ospiti perché crediamo fermamente che possano aiutarci a migliorare ancora di più i nostri servizi. Ci auguriamo di riaccogliervi presto nel nostro hotel. Cordiali saluti, X-Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚
X Team 於 2024年2月4日的回應
Gentile ospite, la ringraziamo per la sua recensione. Ci auguriamo di poterla riaccogliere nuovamente nel nostro hotel.Cordiali saluti, X Team

10/10 優異

Filippo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Che Favola . Meravigliosa Struttura incastonata nell' impareggiabile contesto de la Val di fassa. Posizione eccellente A 2 minuti da Pozza. Camera favolosa con chicche apprezzate e pulizia di prim ordine . Complimenti a tutto lo staff ed un plauso al responsabile di sala Sig. Roberto Qualita'/Prezzo Buono
於 2023 年 11 月住了 1 晚
X Team 於 2023年12月24日的回應
Gentile Filippo, La ringraziamo per la sua recensione. Siamo felici di sapere che siate soddisfatti del vostro soggiorno, nonché dei nostri servizi e dell'attenzione che dedichiamo ai nostri clienti. Ci auguriamo di potervi riaccogliere presto nella nostra struttura. Cordiali saluti, X Team

10/10 優異

Francesco

於 2023 年 11 月住了 3 晚
X Team 於 2023年12月24日的回應
Gentile Francesco, la ringraziamo per la sua recensione. Ci auguriamo di poterla riaccogliere nuovamente nel nostro hotel.Cordiali saluti, X Team

10/10 優異

Mirko

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
X Team 於 2023年12月24日的回應
Gentile Mirko, la ringraziamo per la sua recensione. Ci auguriamo di poterla riaccogliere nuovamente nel nostro hotel.Cordiali saluti, X Team

10/10 優異

Yu Meng

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Poor wifi connection in our room
於 2023 年 11 月住了 1 晚
X Team 於 2023年11月27日的回應
Dear Yu, thank you for your feedback and review. We treasure all our guests’ opinions because we firmly believe that can help us improve our services even more. We hope to welcome you back again in our hotel soon. Best regards, X Team

8/10 不錯

Isabel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a very peaceful stay and the staff was very friendly. I would definitely recommend this hotel.
於 2023 年 11 月住了 2 晚
X Team 於 2023年11月27日的回應
Dear Isabel, thanks you for your review; we are very glad you appreciate the care our staff put every day in their job. We hope to see you soon among our guests again. X Team!

10/10 優異

Claudio

於 2023 年 11 月住了 3 晚
X Team 於 2023年11月27日的回應
Gentile Claudio, la ringraziamo per la sua recensione. Ci auguriamo di poterla riaccogliere nuovamente nel nostro hotel.Cordiali saluti, X Team

8/10 不錯

MANUELA

讚好：整潔度和住宿狀況
於 2023 年 11 月住了 2 晚
X Team 於 2023年11月27日的回應
Gentile Manuela, la ringraziamo per la sua recensione. Ci auguriamo di poterla riaccogliere nuovamente nel nostro hotel.Cordiali saluti, X Team

10/10 優異

Lorenzo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Uno degli alberghi più belli in cui sia mai stato. Molto accogliente la camera, così come accogliente era il personale in servizio. Ottima la colazione con opzioni vegane, ottimo il fatto di aver inclusa la spa (della quale però non abbiamo usufruito, quindi non posso dare un giudizio). Consigliato
於 2023 年 11 月住了 1 晚
X Team 於 2023年11月27日的回應
Gentile Lorenzo, La ringraziamo per la sua recensione. Siamo felici di sapere che siate soddisfatti del vostro soggiorno, nonché dei nostri servizi e dell'attenzione che dedichiamo ai nostri clienti. Ci auguriamo di potervi riaccogliere presto nella nostra struttura. Cordiali saluti, X Team

10/10 優異

Philip

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
An Excellent Hotel.
Greeted by a beaming smile from a charming receptionist, we were directed to our room on the second floor. It was large, clean and had everything one would need for a three night stay, including a balcony. The restaurant was equally clean and well laid out with a menu that changed nightly. The only two negative things were the food and the noise from the construction of the swimming pool. Don't get me wrong the food was excellent and well presented but a bit highbrow for someone wanting something substantial. Would I return to this hotel? No not in the low season. Everywhere was shut up for the summer. .There was nothing to do unless you were a walker. But I would recommend it.
於 2023 年 10 月住了 3 晚
X Team 於 2023年11月2日的回應
Dear Philip, Thank you so much for sharing your wonderful experience at our hotel! We are delighted that you enjoyed our warm hospitality and the comfort of our rooms. Our team works tirelessly to ensure our guests have an unforgettable experience, and they will be pleased to hear that their efforts have been appreciated. Once again, thank you for choosing us and for sharing your opinion and feeback (that we will treasure in order to improve our services even more) and for sharing our beautiful location, we can't wait to welcome you again! Best regards, X Team

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
X Team 於 2023年11月2日的回應
Dear Guest,Thank you for your kind review.We hope to welcome you back anytime soon!Best regards,X Team

8/10 不錯

Jean

讚好：整潔度、職員與服務、設施服務和住宿狀況
Bel emplacement, l'accueil a été superbe. Le service au petit déjeuner a été inadéquat et les oeufs brouillés étaient brûlés ???
於 2023 年 10 月住了 1 晚
X TEam 於 2023年10月24日的回應
Dear Jean,Thank you for your choice and for understanding the passion and the love we put every day in our job. We surely take into consideration your observation about the cooking of the eggs, in order to be always more and more careful.We hope to see you again soon among our guests.X Team!

10/10 優異

Valerio

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel accogliente e pulito, personale sempre gentilissimo, si mangia bene.
於 2023 年 10 月住了 4 晚
X TEam 於 2023年10月24日的回應
Gentile Valerio,grazie per essere stato nostro ospite. Siamo felici di constatare che ha inteso la cura e la passione che impieghiamo giornalmente nel nostro lavoro per farvi vivere una vacanza indimenticabile.Speriamo di riavervi presto tra i nostri ospiti!X Team!

10/10 優異

Celine

於 2023 年 10 月住了 1 晚
X Team 於 2023年10月14日的回應
Dear Celine,Thank you for your review. We hope to welcome you back in our hotel soon!X Team

10/10 優異

charles

於 2023 年 10 月住了 2 晚
X Team 於 2023年10月14日的回應
Dear Charles,Thank you for your review. We are glad that you are satisfied with your stay.We hope to welcome you back in our hotel soon!X Team

10/10 優異

Dafna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
warmly recommended. Excellent service, perfect
Excellent location. Great service. The hotel has a jacuzzi and spa for guests to use, great. You get a voucher for a glass of wine, a great breakfast. Excellent price for this hotel, highly recommended. We had so much fun. It is easy to get from the hotel to excursions in the area. perfect What more can you ask for? Thanks to the hotel staff
於 2023 年 9 月住了 3 晚
X Team 於 2023年10月14日的回應
Dear Dafna, We thank you on behalf of all the staff for your review. We are happy to know that you are satisfied with your stay, as well as with our services and the attention we dedicate to our customers. We hope to welcome you back to our facility soon. Kind regards, X Team

10/10 優異

idan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing and beautiful hotel, best location in The dolomite’s. The dinner restaurant was not good as we expected, the food was not great. Overall, it was great choice. We spent three nights.
於 2023 年 10 月住了 3 晚
X Team 於 2023年10月14日的回應
Dear Idan, Thank you for your review and feedback. Regarding our restaurant, we would have appreciated if you had listed the reasons for your respectable opinion, as we would certainly have taken advantage of it to improve our service, already widely appreciated by the majority of our guests.In any case, we treasure every opinion of our customers as we firmly believe that it helps us improve our offer.We hope to welcome you back again in our hotel anytime soon!Best regards,X Team

6/10 一般

Osamah

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Staff were all good except the dining staff who were very rude and careless. To be fair, two were so bad and rude and one of them (name Jalal) was good. Overall not satisfied with their service mainly during breakfast everyday. On the other hand, amenities were all good but I was hoping they consider adding tissue boxes inside the rooms.
於 2023 年 9 月住了 3 晚
X Team 於 2023年10月14日的回應
Dear Osamah, thank you for your feedback and reivew. We treasure all of our guests opinions because we firmly believe that can help us improve our services even more. We hope to welcome you back again in our hotel anytime soon. Best regards, X Team

10/10 優異

Eugenio

讚好：整潔度、職員與服務和住宿狀況
Posizione, pulizia, qualità del servizio e gentilezza del personale fanno dell'hotel una vero gioiello. Colazione e cene favolose. Ci rivedremo presto!
X Team 於 2023年9月26日的回應
Gentile Eugenio, La ringraziamo da parte di tutto il nostro staff per la sua recensione. Siamo felici che il suo soggiorno sia stato all'altezza delle sue aspettative e che sia rimasto soddisfatto dei nostri servizi, nonché dell'attenzione che dedichiamo ai nostri ospiti.Non vediamo l'ora di poterla accogliere nuovamente nel nostro hotel!Cordiali saluti,X Team

10/10 優異

Giovanni

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
X Team 於 2023年9月26日的回應
Gentile Giovanni,La ringraziamo per la sua recensione a pieni voti.Ci auguriamo di poterla riaccogliere presto nel nostro hotel!X Team

10/10 優異

joaquim

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderfull
Very good hotel. Friendly, confort , Wonderfull
於 2023 年 9 月住了 1 晚
X Team 於 2023年9月22日的回應
Dear Joaquim,Thank you so much for your wonderful review.We are glad to know that you are satisfied with your stay and as well for our services!We hope to welcome you back soon!Best regards,X Team

8/10 不錯

Jessica

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
The hotel was modern, clean and well organized and the front desk staff were friendly and helpful. The wait staff serving breakfast weren't proactive (you had to wave them down every day and ask for coffee rather than them coming to ask if you'd like anything, etc) but they were nice/friendly, so that made up for their lack of taking initiative. The Spa was great and we very much appreciated the indoor Spa amenities! The only thing we really didn't like about our stay were the pillows - hard as rocks and we didn't have a comfortable sleep over the 3 days we were there. This issue (bad pillows) seems common throughout Italy as we only found a few hotels with good pillows. The hotel was walkable to the main town and had a few restaurants nearby.
於 2023 年 9 月住了 3 晚
X TEam 於 2023年9月19日的回應
Dear Jessica,thank you for your feedback.We will really take into consideration your observations as to improve more and more our service, in order to grant our guests the best service.We hope to see you again among our guests soon,Best Regards,X TEam!

10/10 優異

Antonio

讚好：整潔度、職員與服務和住宿狀況
Bellissimo hotel. Camere curate e moderne. Staff professionale e veramente gentile! Torneremo!
於 2023 年 9 月住了 1 晚
X TEam 於 2023年9月17日的回應
Gentile Antonio,é stato davvero un piacere avervi tra i nostri ospiti!Vi aspettiamo, siamo aperti tutto l'anno.Un grazie sentito da tutto lo staff per aver apprezzato la cura con cui ci dedichiamo ai nostri ospiti,X TEam!

10/10 優異

Natalie

讚好：整潔度、職員與服務和住宿狀況
Perfect renovated hotel! We love it!
於 2023 年 9 月住了 4 晚
X Team 於 2023年9月10日的回應
Dear Natalie,Thank you for your kind review! We are pleased to know that you are satisfied with your stay.We are looking forward to welcome you in our hotel anytime soon!Best regards,X Team

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 4 晚
X Team 於 2023年8月8日的回應
Dear Guest,Thank you for your wonderful review.We are pleased to know that you are satisfied with your stay.we hope to welcome you back in our hotel anytime soon.Best regards, X Team

10/10 優異

Dag Harald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
👍👍👍
於 2023 年 7 月住了 5 晚
X Team 於 2023年7月26日的回應
Dear Dag,Thank you for your review.We are glad to know that you are satisfied with your stay in our hotel.We hope to welcome you back again anytime soon.X Team

8/10 不錯

Sonia

於 2023 年 7 月住了 5 晚
X Team 於 2023年8月14日的回應
Gentile Sonia,La ringraziamo per la Sua recensione.Ci auguriamo di riaccoglierLa presto nel nostro hotel.Cordiali saluti,X Team

10/10 優異

Massimiliano

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
X Team 於 2023年7月20日的回應
Gentile Massimo,La ringraziamo per la sua recensione. Siamo felici sia soddisfatto del suo soggiorno.Ci auguriamo di poterla riaccogliere presto nella nostra struttura.Cordiali saluti.X Team

10/10 優異

Ramiro

讚好：整潔度、職員與服務和住宿狀況
Very nice hotel . Wonderful place . Staff really good .
於 2023 年 6 月住了 1 晚
X Team 於 2023年7月19日的回應
Dear Ramiro,Thank you for your review. We are pleased to know that you had a great time with us, and that you are satisfied with your stay, as well for the care and attention we dedicate to our guests.It would be a pleasure to welcome you back again in our hotel anytime soon.Best regards,X Team

10/10 優異

Kyongsook

於 2023 年 7 月住了 2 晚
X Team 於 2023年7月19日的回應
Dear Kyongsook,Thank you for your review. We are pleased to know that you are satisfied with your stay.It would be a pleasure to welcome you back again in our hotel anytime soon.Best regards,X Team

8/10 不錯

Kathleen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Well located modern hotel with great staff
於 2023 年 6 月住了 2 晚
X Team 於 2023年6月30日的回應
Dear Kathleen,We would like to thank you for your review.We are pleased to know that you had a great time with us and you are satisfied with your stay!It would be a pleasure to welcome you back again anytime soon.Kind regards,X Team

10/10 優異

Raed

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect location. Excellent breakfast
於 2023 年 6 月住了 4 晚
X Team 於 2023年6月25日的回應
Dear Raed,We would like to thank you for your review.We are pleased to know that you are satisfied with your stay.It would be a pleasure to welcome you back again anytime soon.Best regards,X Team

10/10 優異

MARCELO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
X Team 於 2023年6月19日的回應
Dear Marcelo,We would like to thank you for your review.We are pleased to know that you are satisfied with your stay.We hope to welcome you back again in our hotel anytime soon.Best regards,X Team

10/10 優異

Þuríður

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 6 月住了 1 晚
X Team 於 2023年6月23日的回應
Dear Þuríður,Thank you for your review.We are pleased to know that your satisfied with your stay.It would be a pleasure to welcome you back in our hotel anytime soon.Best regards,X Team

2/10 很差

Yeo Jin

於 2023 年 6 月住了 1 晚
X Team 於 2023年6月13日的回應
Dear Yeo Jin,We thank you for your feed-back. Above all in the case that our guests are not at all satysfied with ourservices, we would like to know what went wrong during your stay, in order to improve our care towards the guests. It will be very useful your advice and suggestions.X Team!