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Surestay Hotel by Best Western San Jose Airport

2.5 star property

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June 2024

Surestay Hotel by Best Western San Jose Airport

Photo gallery for Surestay Hotel by Best Western San Jose Airport

Business centre

Overview of Surestay Hotel by Best Western San Jose Airport

Reviews
6.0

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
1488 N 1St Street, San Jose, CA, 95112-4818
  • Popular LocationPayPal Park3 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)4 min drive
  • Popular LocationSAP Center at San Jose5 min drive
  • Popular LocationSan Jose Convention Center6 min drive
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Room options

About the area

San Jose

What's nearby

  • PayPal Park - 3 min drive
  • SAP Center at San Jose - 5 min drive
  • San Jose Convention Center - 6 min drive
  • Santana Row Shopping Center - 6 min drive
  • San Jose State University - 7 min drive

Restaurants

  • Bay 101 - 3 min drive
  • House of Genji - 4 min walk
  • La Victoria Taqueria - 6 min walk
  • 4th Street Bowl - 5 min walk
  • Tacos Los 3 Reyes - 3 min drive

About this property

Surestay Hotel by Best Western San Jose Airport

At Surestay Hotel by Best Western San Jose Airport, you can look forward to free continental breakfast, laundry facilities and a business centre. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A 24-hour front desk, coffee/tea in reception and luggage storage
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hydromassage showers and deep-soaking baths
  • LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Vagabond Inn San Jose Airport Motel
Vagabond Inn San Jose Airport
Vagabond Hotel San Jose
SureStay Hotel Best Western San Jose Airport
SureStay Best Western San Jose Airport
Surestay By Best Jose Jose
Surestay Hotel by Best Western San Jose Airport Hotel
Surestay Hotel by Best Western San Jose Airport San Jose
Surestay Hotel by Best Western San Jose Airport Hotel San Jose

Frequently asked questions

Does Surestay Hotel by Best Western San Jose Airport have a pool?

Yes, this property has an outdoor pool.

Is Surestay Hotel by Best Western San Jose Airport pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Surestay Hotel by Best Western San Jose Airport?

Self-parking is free at this property.

Surestay Hotel by Best Western San Jose Airport Reviews

Reviews

6.0
Rating 10 - Excellent. 72 out of 658 reviews" "
Rating 8 - Good. 152 out of 658 reviews" "
Rating 6 - Okay. 202 out of 658 reviews" "
Rating 4 - Poor. 126 out of 658 reviews" "
Rating 2 - Terrible. 106 out of 658 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Louie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Amazing
Stayed 1 night in Jan 2020

10/10 Excellent

Louie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was excellent service and experense !
Stayed 1 night in Jan 2020

10/10 Excellent

JING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Easy parking. Helpful front desk. But this place is an older facility. Air conditioner is loud, neighboring plumbing is loud, and outside noise are loud. Simply did not sleep well.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
Room was dirty. Heavy stains on carpet, walls chipped, dirty overall. Fights in parking lot at 11:44 p.m. and another one after 1 a.m. Very unsafe feeling. Overall, horrible experience!
Stayed 1 night in Dec 2019

8/10 Good

Jose, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to when i want to get away with the girlfriend. So we can be completely alone.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite is very nice, private and spacious. Great for larger crowds
Stayed 1 night in Nov 2019

8/10 Good

Joe, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i choose to stay at whenever i need to get away with my girl-friend.
Stayed 1 night in Nov 2019

6/10 Okay

Jeffery

Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Doors don’t lock securely. Rooms were dirty. Walls were stained. You can hear everything from other rooms.
Stayed 1 night in Nov 2019