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聖胡安貝殼海灘萬麗度假酒店的評價

4 out of 5
聖胡安貝殼海灘萬麗度假酒店
1077 Ashford Ave Condado, San Juan

評價

8.6

優異

10 分評分，優異；1810 則評價中有 1106 則" "
8 分評分，不錯；1810 則評價中有 370 則" "
6 分評分，一般；1810 則評價中有 158 則" "
4 分評分，欠佳；1810 則評價中有 75 則" "
2 分評分，很差；1810 則評價中有 101 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

maria de la concepcion anelhayet (San luis potosi)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Buen hotel y el personal del front desk excelentes!
於 2024 年 4 月住了 2 晚

10/10 優異

Jervonda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Loved the food. Overall 10/10
於 2024 年 5 月住了 4 晚

8/10 不錯

Kayley

讚好：職員與服務
不滿：住宿狀況
The staff was amazing. Room and details were dirty. We were sent to a room that was under construction. Overall a good stay thanks to the pool and staff! Love the beach access.
於 2024 年 5 月住了 4 晚

10/10 優異

Paterneth Lee

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing staff, great location, multiple restaurants, amazing amenities. Would love to stay here again!
於 2024 年 5 月住了 4 晚

10/10 優異

Safiya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff . Beautiful resort . Close to all restaurants and shops
於 2024 年 5 月住了 4 晚

8/10 不錯

Amy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
enjoyed my stay at La Concha. A great vibe and the hotel and pools are beautiful. Other than a grumpy bartender, the staff was incredibly friendly and helpful. If you're young and like nightlife, it's a great place to hang out. It was also fine for people who want to go to bed earlier. Lots of great restaurants close to the hotel and everything is an affordable uber ride away. Loved the adult pool steps away from the ocean. Great coffee shop inside the lobby. My only cons would be that the hotel bar and beach food/drinks are crazy expensive and so are most of the restaurants in the resort. We ended up with a 1st floor cabana room which was not good. We couldn't open our curtains because our room looked out to the pool and visa versa. The lowest we could get the temperature in the room was 70 degrees which made it not the most comfortable to sleep at night. After leaving the resort, I had an issue with my bill. I called the hotel and just kept getting directed to VM. I called Marriot and was told someone would get back to me but no one did. It seemed customer service stopped after you leave the resort. I ended up figuring out the issue on my own. Overall, Great resort. Would recommend!
於 2024 年 5 月住了 3 晚

8/10 不錯

Cynthia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Amy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La Concha was conveniently located and the staff was helpful and friendly. For the cost of the room, I would have expected a little bit more in terms of the quality of the room. The sink wasn’t working well and the faucet was loose. And while I know it’s a bar at night, the lobby music was ridiculously loud. You couldn’t even hear yourself talk when checking in.
於 2024 年 5 月住了 1 晚

8/10 不錯

RUBEN VILLAGRAN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Es un hotel viejo, le falta mantenimiento a las fachadas. Las albercas son pequeñas. La habitación está bien. Varios restaurantes alrededor en la zona. La playa es peligrosa por las corrientes, no recomendada para nadar, eso sí muy bonita.
於 2024 年 4 月住了 7 晚

10/10 優異

Victor Kidwell

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect for families.
於 2024 年 5 月住了 1 晚

10/10 優異

Mecca

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

Jazmine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved how nice this hotel resort is and how conveniently located is the staff is so friendly i definitely will be staying here again I highly recommend staying here.
於 2024 年 5 月住了 4 晚

2/10 很差

francisco

不滿：整潔度、職員與服務和住宿狀況
No buena
於 2024 年 5 月住了 3 晚

10/10 優異

Luisita

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

J

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All the staff members are friendly and welcoming.
於 2024 年 5 月住了 1 晚

10/10 優異

Lazarus

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very Nice And Clean Employees Were Very Nice Food And Drinks Were Great
於 2024 年 4 月住了 5 晚

10/10 優異

Lillian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo me encantó
於 2024 年 4 月住了 1 晚

10/10 優異

Paris

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel!
於 2024 年 4 月住了 4 晚

10/10 優異

Rene Sauri

多人同遊
讚好：整潔度和設施服務
Great deff be back
於 2024 年 5 月住了 3 晚

8/10 不錯

Jessica

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice resort.
於 2024 年 5 月住了 3 晚

6/10 一般

KEISHA

家人同遊
讚好：住宿狀況
不滿：職員與服務
There is some suspicious hidden fees that I was not aware of separate to the $360 resort fee. There is no indication stating an additional $500 fee will be held for incidental charges for food/drink purchases on the resort that will be deducted. I asked the representatives to show me where the $100 per day incidental fee is stated on the contract and still there is nothing shown in writing, which is quite bogus and unprofessional, as these additional charges can be changed based of the hotels discretion. Also, the representative ‘Luis’ when I asked for this information in writing to provide clarification, he was also not understanding, nor was able to provide any form of documentation showing the additional incidental fee daily rate in dollar amounts. The only thing shown was guest will be charge $250 for smoking in a non-smoking room. I also called Expedia where I booked the hotel and they were also unaware of the hotel additional fees. Lastly, my bathroom shower head had no water pressure and no matter how many times I informed the hotel, no one came to fix it. I was also disappointed that I couldn’t enjoy the pool because I was told an event would be taking place at the pool and I had to get out. My other concern is the fact that, even when wearing my hotel band on my hand, I was stopped several times to show if I was staying at the hotel. I’m not sure why, because I didn’t see other guest being stopped to show their resort band.
於 2024 年 5 月住了 5 晚

10/10 優異

James (Cutler Bay)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I have stayed here many times, love the property and the location
於 2024 年 5 月住了 4 晚

8/10 不錯

Latasha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and convenient
於 2024 年 5 月住了 3 晚

10/10 優異

michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚

10/10 優異

Octavius

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great, definitely will return
於 2024 年 5 月住了 4 晚

10/10 優異

Gabriela

Great experience
於 2024 年 5 月住了 3 晚

10/10 優異

Dwight R (Brooklyn)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was located in an area with easy walking for dining. The pool areas were all clean and easy to access. The beach access was also very clean and easy to access. Also, I enjoyed gambling on the property as well.
於 2024 年 4 月住了 4 晚

10/10 優異

Christina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was very fun. Nice rooms, great drinks and food, nice pools
於 2024 年 3 月住了 3 晚

10/10 優異

Emeldine

讚好：整潔度、職員與服務和住宿狀況
Its was clean
於 2024 年 4 月住了 6 晚

10/10 優異

Jake

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay- ocean views, clean property, nice sized room, friendly staff, vibrant lobby, excellent location.
於 2024 年 4 月住了 3 晚

8/10 不錯

Melissa

多人同遊
讚好：職員與服務和設施服務
The hotel was very nice for the most party. Rooms were somewhat updated but small and still could use some upgrades. The bed was very comfortable. The staff were all nice and helpful during our stay. Food at the resort was decent for a hotel but a little overpriced for the quality of it. However, the serafina restaurant that is also on the hotel was amazing and we enjoyed our food there very much. Hotel could improve on cleanliness of bathrooom in the lobby and my the pools/beach. Also, the hotel has a night club in it so except large, loud crowds of people up to 3ish am especially on weekends.
於 2024 年 4 月住了 4 晚

8/10 不錯

Alexandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I absolutely loved the resort,the staff were nice,respectful and helpful.
於 2024 年 4 月住了 4 晚

10/10 優異

Jacqueline L

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Our stay here was amazing. We had an ocean view room with an entire wall of windows. The shower was roomy. The room was clean and offered many amenities. If I'm being nitpicky, we weren't fans of the pillows and the thermostat fan would reset to the lowest setting automatically, which made the room too warm for us. The staff were ALWAYS friendly and helpful. Lots of places around the area to eat and a pharmacy a block away if you left anything at home. We would def stay here again!
於 2024 年 4 月住了 7 晚

10/10 優異

Iris (St Johns)

讚好：整潔度、職員與服務和住宿狀況
La Concha never disappoints. This is our “go to” property whenever in Puerto Rico. A variety of excellent restaurants are within walking distance and Ubers are easily accessible. The staff at the hotel is always very friendly and there to assist as needed.
於 2024 年 4 月住了 4 晚

8/10 不錯

Tammy

伴侶同遊
A little pricey considering I was given a room on the older side of the resort where rooms still have bad commercial carpet. The renovated side of the resort rooms are smaller but much nicer.
於 2024 年 4 月住了 4 晚

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

6/10 一般

Bianca

多人同遊
讚好：職員與服務
The staff were amazing but the check in and holding of the card and fees were not disclosed when you book through experian. Overall there’s an additional 280 fee depending how many days you are staying. Those fees are deemed under taxes
於 2024 年 4 月住了 4 晚

10/10 優異

Dani

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The ocean view room was beautiful, elevators were fast, good food options right at the hotel, it was very nice you grabbed your own towels and the beach chairs were brought out for you. Very nice lobby, casino, and nightclub! Overall had an amazing time and would recommend.
於 2024 年 4 月住了 6 晚

10/10 優異

Wanda Ivette (Milwaukee)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The ocean view in from our room was AMAZING and BREATHTAKING! The room was clean and very nice. The staff was great especially the gentleman who checked us in (Jean). We had an issue with the safe and called the front desk and the maintenance guy showed up in less than 10 minutes and fixed our issue in less than 5 minutes.
於 2024 年 4 月住了 4 晚

10/10 優異

Lindsay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was so kind and helpful. The food wads amazing. The beach and pool areas were never overly crowed. We want to come back!
於 2024 年 4 月住了 1 晚

10/10 優異

Crystal

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was beautiful. Staff were wonderful. The beach is easily accessible. Plenty of bathrooms on site in the common areas. The lobby turns into a night club on Friday and Saturday nights. The resort itself was kid friendly. Our 12 year old loved it. We will definitely be back. Victor was our waiter on most evenings and he was amazing. Very kind, attentive, and made sure to check on us often. Ashford Avenue is a walkable area with lots of restaurants, bars, and bakeries. We enjoyed it very much.
於 2024 年 4 月住了 5 晚

10/10 優異

Jeraldine

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Jean’s service was amazing! I’ve stayed at this hotel 3x now and I’m for sure coming back to stay here.
於 2024 年 4 月住了 4 晚

10/10 優異

Dyanna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was great, the place was amazingly clean!!! I feel parking should be included if you are a guest there. Other than the parking this place is awesome I would definitely recommend staying there!
於 2024 年 4 月住了 2 晚

10/10 優異

Genaye

讚好：整潔度、職員與服務和住宿狀況
The staff was great. The location is walking distance to everything you need. Close to the airport and old San Juan.
於 2024 年 4 月住了 7 晚

10/10 優異

Breeze

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the hotel on the beach
於 2024 年 4 月住了 3 晚

10/10 優異

Drew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Arryn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The resort was lovely! About two steps away from the beach, we were greeted with nothing but love in Puerto Rico!
於 2024 年 4 月住了 4 晚

6/10 一般

Tamiyka

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
I would come here on a Thursday to Saturday, as every other day if the week is dead. The drinks are too expensive. I had to reply on buying my own bottle. The room service is incredibly expensive. I spent $50 per meal for just myself alone. The staff was pleasant, but the front desk rarely answers the phone. If you lose something don't expect it back. I lost a white clothing and an eating by the pool. Boo one was helpful in helping to find it. It was the same for my family member. She lost a dress in her room and never saw it again. I would rate this place an overal 6.5. The amount of money you spent is not the experience and service provided.
於 2024 年 4 月住了 4 晚

8/10 不錯

Ariana Marie

伴侶同遊
讚好：整潔度
不滿：職員與服務
A nice area to stay overall!
於 2024 年 4 月住了 4 晚

10/10 優異

Stephanie

於 2024 年 4 月住了 5 晚