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康達多范德比爾特酒店的評價

5 out of 5
康達多范德比爾特酒店
1055 Ashford Avenue, San Juan

評價

9.0

卓越

10 分評分，優異；1412 則評價中有 987 則" "
8 分評分，不錯；1412 則評價中有 205 則" "
6 分評分，一般；1412 則評價中有 121 則" "
4 分評分，欠佳；1412 則評價中有 50 則" "
2 分評分，很差；1412 則評價中有 49 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Xiaobei

於 2023 年 12 月住了 5 晚

8/10 不錯

YAN YUN

多人同遊
讚好：職員與服務
The resort is facing to ocean and close to beach.the resort’s view is beautiful but the room wasn’t good as I feel 5 star resort could be
於 2022 年 6 月住了 4 晚

10/10 優異

tianjiao

讚好：職員與服務、設施服務和住宿狀況
於 2021 年 11 月住了 2 晚

10/10 優異

Brigid

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We LOVED the beach. It was awesome!!
於 2024 年 5 月住了 5 晚

10/10 優異

Carmen R

讚好：整潔度、職員與服務、設施服務和住宿狀況
This Hotel is beautiful, elegant and in a great location. Their customer service it's outstanding with super friendly staff. This Hotel will definitely be my home when visiting my Enchanted Island. Puerto Rico La Isla Del Encanto
於 2024 年 5 月住了 3 晚

10/10 優異

Cuong

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The design of the hotel was nice. The staff was was courteous and friendly. Very helpful. The pool was nice with great concierge service. Area has nice restaurants and a great place called Barista Squared with great coffee and breakfast sandwiches. Overall, the hotel was a great experience.
於 2024 年 5 月住了 6 晚

10/10 優異

Camillia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Upon arrival , staff greeted us with complimentary champagne and beverages . Lovely , luxurious and beautiful large hotel . Notified Denisse about the birthday celebration . She and staff went above and beyond to make this occasion SPECIAL. Room service brought gourmet dessert , balloons , and a card . The lovely beach area and pools were picturesque. Full gym and spa . Room was the perfect size , bathroom modern and shower pressure excellent . Room cleaned frequently during outings , robes provided during stay and relaxing king size bed . Choosing to stay at this hotel is a no-brainer . Didn’t disappoint, worth every penny . Thank you !!
於 2024 年 5 月住了 2 晚

10/10 優異

ALMA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the people, the food and the area. Rooms were clean
於 2024 年 5 月住了 4 晚

8/10 不錯

Marisol (Jersey city)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is the most attractive compared to others in the surrounding area. The hospitality is wonderful. Everyone speaks both English and Spanish. I recommend staying on the east side of the property if you want a view of the rest of Condado. We stayed in the west tower and the pool was a bit noisy at night. The beds were comfortable. My only question was why they didn’t clean the room everyday. I’m not sure if hotel policy is to call for cleaning service. The amenities are beautiful with an easy walk to the beach. The concierge, front desk, pool attendants and beach attendants were all very gracious and welcoming. I would highly recommend anyone visiting Condado to choose this hotel. The others: stellaris and concha etc. are in need of renovations.
於 2024 年 5 月住了 4 晚

10/10 優異

Vida

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent!
於 2024 年 5 月住了 2 晚

10/10 優異

April

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed my stay.
於 2024 年 5 月住了 3 晚

10/10 優異

Joseph

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

Meg

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Luxury at it's finest. Fabulous service, clean and beautiful hotel!
於 2024 年 5 月住了 6 晚

6/10 一般

Modesto

親子同遊
讚好：職員與服務
不滿：住宿狀況
We selected the commodore ocean view and weren’t really impress with housekeeping and amenities. Lots of dust in the room and the couch had stains. For $900 a night I would expect more.
於 2024 年 5 月住了 2 晚

10/10 優異

JoAnne

家人同遊
讚好：住宿狀況
The staff was wonderful. From the time we checked in until checkout you were treated like royalty!
於 2024 年 5 月住了 4 晚

8/10 不錯

Heather

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Heather

讚好：整潔度、職員與服務和住宿狀況
The staff was amazing! The views were incredible. Down side is the AC. Didn’t sleep well because it was to hot. The upstairs room you can hear them moving the chairs around all night.
於 2024 年 5 月住了 1 晚

8/10 不錯

Melanie

伴侶同遊
讚好：整潔度
The property was very historic but we had room issues and the initial room we were given was not what we paid for. The Manager on duty finally had to upgrade us to a suite to get us the right view that we booked but after 12 hours of traveling from CA it was exhausting arguing to end up where we should have been given as soon as they knew they didn’t have my room type available.
於 2024 年 5 月住了 2 晚

10/10 優異

juan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 5 月住了 2 晚

10/10 優異

Kurt (Denver)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the infinity pool. Love the fitness center. Disappointed with Tacos & Tequila. My taco was dry and the lime slices were dry--not a drop of juiice came out of all three of them. I got the Chichen first on the list. Been before and was better. Room cleanup missed and called at 6 p.m. and they sent someone to service and much appreciated. Missed my room snack two days. Still won't keep us from coming back.
於 2024 年 5 月住了 5 晚

10/10 優異

luis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would definitely stay here again, my wife and i loved it
於 2024 年 4 月住了 5 晚

10/10 優異

Frances

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Crismery

於 2024 年 1 月住了 6 晚

10/10 優異

Lauren

於 2024 年 3 月住了 2 晚

10/10 優異

EVELYN

於 2024 年 4 月住了 4 晚

10/10 優異

Michelle (Waterford)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful building. Staff was warm and friendly
於 2024 年 4 月住了 4 晚

10/10 優異

Kari (Germantown)

於 2024 年 4 月住了 3 晚

10/10 優異

Nasser

讚好：設施服務
The hotel is beautiful and staff are so amazing. The only issue I had was the bathroom for ocean view room is very small. Also, ocean view room has a small window and on the side of the room.
於 2024 年 4 月住了 6 晚

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place, but very expensive.
於 2024 年 4 月住了 5 晚

10/10 優異

Laura

讚好：整潔度、職員與服務和住宿狀況
The best
於 2024 年 4 月住了 3 晚

10/10 優異

Ana

讚好：整潔度、職員與服務和住宿狀況
Thank you
於 2024 年 4 月住了 5 晚

10/10 優異

AJAY

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Top class 5 star hotel, beautiful views from the bar, onsite restaurants and pools. Great rooms as well. Highly recommended.
於 2024 年 4 月住了 5 晚

8/10 不錯

Diana (East haven)

多人同遊
讚好：整潔度、職員與服務和設施服務
Hotel staff were nice and concierge was super helpful. I would say the facilities were a little worn. Phone and closet were dusty in room, shower leaked outside area. However these are minor.
於 2024 年 4 月住了 4 晚

6/10 一般

Brayanth

伴侶同遊
Pool was closed a few days
於 2024 年 4 月住了 8 晚

10/10 優異

Charlene

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

10/10 優異

Rania

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a very pleasant and relaxing stay at the Condado Vanderbilt. The hotel staff was very professional and helpful and the location on the beach is just perfect. We will be back:)
於 2024 年 4 月住了 3 晚

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
Awesome stay at an awesome property
於 2024 年 3 月住了 3 晚

6/10 一般

Juana

讚好：整潔度、職員與服務和住宿狀況
The property was clean the staff was nice.
於 2024 年 4 月住了 3 晚

10/10 優異

Ashley

讚好：整潔度、職員與服務、設施服務和住宿狀況
My ocean view room had a great balcony. I enjoyed the multiple pools! It's a little pricey given what you get and the food and drinks on the resort are crazy expensive. As long as you know that going in, it's a great stay!
於 2024 年 4 月住了 3 晚

6/10 一般

Ira

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The bathroom toilet ran for several days before being fixed on the second attempt. The Ola Cafe was not good. I had to send back pancakes that were inedible. I tried a pick up order and they got it wrong, which required me to have to return and wait a second time for it. It’s a shame because it overlooked the ocean. The staff were incredibly pleasant and helpful.
於 2024 年 4 月住了 4 晚

10/10 優異

Danielle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Stephen Lewis

讚好：整潔度、職員與服務和住宿狀況
Everyone is wonderful at the Condado Vanderbilt
於 2024 年 4 月住了 4 晚

6/10 一般

Stephen

伴侶同遊
讚好：設施服務和住宿狀況
Property was amazing. Bellboys superb. A few issues with room, ie lock stopped working locked us out, house keeping missed us two days and phone was to be repaired cause it kept flashing. Never happened. Not the kind of room We thought we’d get. Resort fee a bit high.
於 2024 年 4 月住了 5 晚

10/10 優異

nilloofar

讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel with incredible staff. Highly recommend.
於 2024 年 4 月住了 6 晚

10/10 優異

Colleen (Oak Island)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great! Property, pools, restaurants
於 2024 年 3 月住了 4 晚

2/10 很差

Chelsea

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Guest services prefers the guests that are there for events. There are extra charges after you prepay for accommodations. If you open the windows, everything in the room will be wet. You have to ask for everything that is supposed to be included in your stay. There is no early check in. There are no airport shuttles. Overpriced food and property. The area is nice but the hotel is not worth paying for. Choose better and book directly so you can resolve issues.
於 2024 年 4 月住了 2 晚

10/10 優異

Lauren N (union)

家人同遊
讚好：設施服務
The property was great. The service was excellent. Our room service concierge Francisco was amazing and Gian from tour service concierge was amazing too. He was so nice and helpful.
於 2024 年 4 月住了 4 晚

6/10 一般

Joseph

讚好：整潔度和職員與服務
1) Bathroom glass door was not functioning properly to the toilet area. Top of the door was interfered with the fixed portion of the glass. A technician must look into it and fix it. 2) Toilet was not flushing properly some of the times. It needs new flapper, chain and flush handle. 3) The list said that snack/ chocolate will be replenished every day and mentioned to enjoy them. However, most of the days chocolate was not provided and when asked, they said that they did not have it in their cart. 4) I was surprised with resort fees charged every day and they were not same all the days. The fees were too high for the services we have received.
於 2024 年 4 月住了 6 晚

8/10 不錯

adam

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We truly had a great time while staying at the Condado Vanderbilt. The best part of our trip was the impeccable service we received during our entire stay. Most specifically at the pool during the day. Michael and Luis were more than attentive to our needs and went way above and beyond to make sure we had everything we needed. The main pool was closed for repair which was upsetting at first but because of Michael and Luis it turned out to be completely fine. The food at the hotel is good but completely overpriced ($25 for a kid size plate of plain pasta and butter with a bit of grated cheese and bread) and very limited options (lunch and dinner menus are the same). But overall, it is definitely a very nice place to stay.
於 2024 年 4 月住了 5 晚

10/10 優異

Allison

讚好：整潔度和住宿狀況