Enjoy our fireside patio. For the amount of money we paid for our stay free breakfast should of came with the budget also staff needs to be trained better on customer service and learn how to de-escalate situations when it comes to hostile customers. I felt that staff need to be on the same page and their customer service skills need to be on point.
Veronica
2025 年 7 月入住 2 晚
10/10 超赞
Katherine
商务旅客
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff - super helpful valet, nice restaurant staff, efficient front staff.
Katherine
2025 年 7 月入住 2 晚
10/10 超赞
Kim
团体旅客
2025 年 7 月 4 日
满意:清洁度、服务设施、住宿条件和设施
I truly enjoy the location of this property. Only a parking lot separates you from the sand and sea. Local restaurants and shopping are all within walking distance and the pier is just across the parking lot. I've stayed here several times and always get a room with an ocean view. I will be back!
Kim
2025 年 6 月入住 2 晚
10/10 超赞
Erin
2025 年 7 月 2 日
Erin
2025 年 6 月入住 1 晚
10/10 超赞
Tyler
2025 年 7 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
I stay here at least once a year with my kids. It’s in a wonderful area and the staff are usually wonderful as well.
Tyler
2025 年 6 月入住 2 晚
8/10 还可以
Francis
2025 年 7 月 1 日
Francis
2025 年 6 月入住 2 晚
6/10 一般
Tatiana,Fresno
与配偶出行
2025 年 6 月 28 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I showed up at time of check in and had to wait 45 minutes for my room. The front desk associate tried to make it right and upgrade my room and the manager didn’t not allow it.
Tatiana
2025 年 6 月入住 1 晚
10/10 超赞
Stephanie
2025 年 6 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Stephanie
2025 年 6 月入住 2 晚
8/10 还可以
Thomas
与配偶出行
2025 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
A floor mat should be provided in the shower ! The tile is slippery after one uses the soap, shampoo, and conditioner ! Other than that our stay was excellent! We hope to see I again on the future!
Thomas
2025 年 6 月入住 3 晚
4/10 很差
Angelina
2025 年 6 月 23 日
满意:住宿条件和设施,清洁度
Checked in and front desk but pleasant, but I was very disappointed to know that the rooftop amenities, pool, and gym would not be available due to a wedding. The room rates are high and not having access to all the amentities is frustrating. Guests should be aware of the limited access during booking.
Angelina
2025 年 6 月入住 1 晚
8/10 还可以
Sherry
与家人及幼儿出行, 与家人出行
2025 年 6 月 22 日
满意:清洁度
不满意:服务设施
I loved the location of this property, it’s exactly what we wanted! Loved the rooftop dining as well. I don’t believe the rooms were equipped with enough extras. We had to ask for Kleenex and toilet paper. There were no extras in the room. There were also holes in our bottom sheet (at a Hilton!) we had asked for a refresher if towels, only got hand towels as the others were drying! There aren’t that many rooms and there should have been plenty of towels. Their valet was super efficient and quick!
Sherry
2025 年 6 月入住 3 晚
10/10 超赞
courtney
2025 年 6 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Like always I really enjoyed my stay
courtney
2025 年 6 月入住 4 晚
8/10 还可以
Phu
与家人出行
2025 年 6 月 21 日
满意:服务设施,清洁度
The pool is not working. And no notification
Phu
2025 年 6 月入住 1 晚
10/10 超赞
Jennifer
2025 年 6 月 20 日
Jennifer
2025 年 6 月入住 1 晚
10/10 超赞
Miguel Angel
与配偶出行
2025 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff very helpful and lovely views
Miguel Angel
2025 年 6 月入住 1 晚
10/10 超赞
Melanie
2025 年 6 月 16 日
Melanie
2025 年 5 月入住 3 晚
10/10 超赞
Caesar
与家人出行
2025 年 6 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Staff was amazing and the views were breath taking!
Caesar
2025 年 6 月入住 1 晚
6/10 一般
Carmen,Anaheim
与家人出行
2025 年 6 月 16 日
满意:员工和服务
不满意:服务设施
the air conditioning in my room wasn't working. I loved that there was NO carpet in the room. Bed was a little uncomfortable, and ocean view - means overlooking a crowded and loud parking lot.
Carmen
2025 年 6 月入住 1 晚
6/10 一般
Joseph
与家人出行
2025 年 6 月 15 日
满意:住宿条件和设施,清洁度
All was well with the exception of a crane that was woking on the rooof above my room at 0700 A.M.
Joseph
2025 年 6 月入住 2 晚
4/10 很差
Richard
与配偶出行
2025 年 6 月 13 日
不满意:住宿条件和设施
Booked premium ocean front room.
1. No bedside lamps. Only 1 lamp in room. Called front desk and they said they did not have extra lamps. Called again they said they found 1 we could use.
2. Bathroom lights did not work. Sent maintenance guy to repair.
3. No housekeeping 1 day till around 5 pm after we called 2 times
Richard
2025 年 6 月入住 4 晚
10/10 超赞
Tony
与配偶出行
2025 年 6 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Great place, staff are friendly and helpful
Tony
2025 年 6 月入住 2 晚
10/10 超赞
Betty
与家人出行
2025 年 6 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Close to beach, and restaurants.
We were in Pismo for the car show.
Valet parking is great.