Hotels in San Salvador Department

"Alejandro made this stay great, excellent customer approach and extremely helpful. btw. garden views are not truly private garden views, its a display on the hallway. There is not plugin in bath tube too :-("

"Muy buen servicio "

"Terrible service from Hilton. I've stayed at the Hilton many times and the quality of service has gone down drastically. In December I paid for 2 queen beds. When I got there they gave me a room with one queen and one twin size. I didn't get reimbursed for the different room we got. April, I had the same situation happen. They recieved payment for a room with 2 queen size beds, and they did not provide the room we paid . They stated it was because they overbooked, what a coincidence the same thing happened 4 months apart. During our first night in April they gave us a room with 1 queen size bed and in the middle of the night they woke us up to put in an old twin size bed. The next day they moved us to a different room but with 2 full size beds. Again, they received payment for a room with 2 queen size beds but failed to provide what was paid for, and refused to reimburse us. We didn't ask for a full refund, we only asked to get a price reduction as we paid for bigger beds not full or twin sizes. They refused and stated that the manager wasn't available. The overall quality and customer service has been horrible for the past year. I will never be staying here ever again. 5 star hotel? More like 1 star hotel."

"Always like there"

"Esta propiedad esta muy deteriorada"

"Clean room and bathroom"

"The hotel was nice and so was the staff. Originally I had an issue with our original room but I spoke with the nice lady up front and she resolved my issue without any complications. Everyone at the hotel was also very nice and our room was spacious and comfortable. The restaurant was nice with a pool view and I enjoyed their fresh breakfast which was different every day and they had a lady cooking fresh eggs your way. Overall we had a good stay. "

"Everything was great!"

"Este hotel es un verdadero TESORO!!. Mi esposo y yo lo visitamos por segunda vez y ya estamos planeando nuestro próximo viaje. Es un lugar ideal para relajarse y disfrutar de un fin de semana inolvidable. Gracias a todo el Staff del Hotel Tesoro Beach por todo su servicio y sobre todo por su amabilidad que lo hacen sentir como en casa 🏠 "