“The hotel is lovely. Lots of little touches in the room and excellent service from all of the staff. The pub is perfect. Great service, great food, lovely beer garden and beautifully decorated. It’s the kind of pub/hotel you want as your local. ”
“Safe destination for solo female traveller visiting Hampton Court Palace. Staff very friendly & helpful. Excellent breakfast. Will be back next year. Thank you. ”
“Amazing staff and amazing food. Recommend a visit. A ew odd cracks but its an old building. But nothing crazy. Was great place and easy to travel to tourist areas ”
“All good. Had room upgrade. Room was a good distance but was large and comfortable. Bed was around 4feet off the ground in our room called William but was very comfortable. Staff were all very helpful. Had one small issue which was we were not allowed in the garden area to have drinks early evening although we did order some popcorn cauliflower. We were asked to go in a small area outside. It was very early and very quiet so couldn’t agree it was right to not allow us in the lovely garden……
“In my opinion, the apartment is pretty good expect that its location is a little inconvenient, as need in designated Hotel to arrange check in service. Room is tidy and clean. Overall check out arrangement is quite good and simple. ”
“Exceptionally good. Ice maker in corridor. Coffee machine in room. Bed was so comfortable. You will have everything you need in room. Free in house car park also safe and convenient for traveler. Breakfast served hot and with buffet table.”
“Breakfast is really good although choices are limited even on Christmas day. Room is small considering the hotel is located quite a remote location in suburb London and there is rare public transport going there.”
“Although front desk services was a little bit long, overall score is very good.
The hotel is a historical building and maintenance was good. My room is on the same floor near the reception counter and was clean and very spacious. The green and leafy environment makes you feel very relax and enjoy.
There's Supermarket 15-30 minutes walk away. You can shop at Walton by taking a 461 bus for around 10mins distances. Clarks, H&M...,,, not so big but worth to visit.”
“Such a beautiful place! The room was just stunning and very clean. Very spacious with big bathroom and free standing bath which added a nice touch. The staff were so lovely and helpful and the food was very good although my pizza was slightly more done than I would have liked but still enjoyable. 30 seconds walk and there is a lovely place to walk down the river and watch the boats. Lovely outdoor seating area to enjoy some food and a drink. Would definitely stay here again. ”
“everything is good and comfortable except for the lift, which could not be operated by the room key card. Instead, the hotel staff needs to use their card to operate one of the lifts. ”
“One issue was the shower which needs a grab handle to assist getting in and out as the bath is high. The other one is that the hotel no longer does breakfast, so you need to be aware of that”