Room is above an restaurant that has a large outdoor eating courtyard. FYI "opens at 8am" complete with loud music tables of people literally outside your window. Staff is completely "detached" from any concern you might have with the situation; stating " we are not affiliated with Grossman's, if you have a complaint I can give you their managers name". NOT AFFILIATED? THE HOTEL HAD AN OPEN GLASS SET OF DOORS THAT LEADS INTO THEIR DINING ROOM."
Pillows in room were small in size filled with hard pieces of foam that separated during a laundry cycle, kind of like sleeping on a bag of med. sized rocks. AGAIN, staff was dispatched from any negative feedback, sharing with me " I have personally slept here and the pillows were fine" well Tempest, maybe you didn't sleep in room 26." There is no insight parking and rather than feed a meter .25 cents for 10 minutes and have to move the car off the block after 3 hours, I parked in a garage and walked approx. 15 minutes which was great and gave me time to take in the abundance of local shops who were staffed with engaging humans. In all fairness the hotel did offer to give me a different room when I complained that as soon as I turned on the bathtub I was "batting away flying drain bugs" and soon the bathtub had dead bugs floating in the water. I am yet to see the charges reversed as promised since I left after engaging in a no win combative conversation with the hotel clerk as I stood soaking wet in their lobby.