"Lovely historic hotel with a sweet & helpful staff. We would stay here again. The location is great, with many nice restaurants in walking distance. Also nearby is the El Paso Museum of Art, which is well worth checking out."
"This motel was an absolute disappointment on every level. The room was not clean. There were stains on the top bed cover and the pillow case and the floor. . There were hairs in the sink on arrival and a musty odor in the halls. We assume that smell was from the filthy, green swamp in the swimming pool. The staff was uncaring and blamed the dirty room on "remodeling".... Ummm no. Avoid this place."
"Angela upfront at the reception area was absolutely hands-down, caring, professional, and made me feel so incredibly welcome! Going through a difficult time with my mother, she understood and assisted me in every way possible. The room was excellent and felt safe having my car in their parking lot. It’s my preferred place to stay when in El Paso. "
"It's disappointing when you fill for a special request and they don't honor it.I have problem going up the stairs,I got the room but I had to go up the stairs."