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Reviews of Hilton Garden Inn São José do Rio Preto

4 out of 5
Hilton Garden Inn São José do Rio Preto
Avenida Anisio Haddad, Avenida Anisio Haddad, 8001, São José do Rio Preto, SP

Reviews

9.4

Exceptional

Rating 10 - Excellent. 75 out of 94 reviews" "
Rating 8 - Good. 13 out of 94 reviews" "
Rating 6 - Okay. 3 out of 94 reviews" "
Rating 4 - Poor. 2 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Love in here
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Paulo afonso

Stayed 1 night in Feb 2024

10/10 Excellent

JOAO H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Excelente hotel. Bem localizado, bastante seguro, dentro de um complexo com muitas opções de comida e lazer. Quarto de bom tamanho e cama grande foi perfeita. Banheiro espaçoso e ótima ducha. Nada a reclamar.
Stayed 1 night in Feb 2024

10/10 Excellent

Rubens

Stayed 1 night in Feb 2024

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilha de hotel
Incrível. Maravilha de hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Travesseiros absurdamente altos
O hotel é muito bom, porém os travesseiros são absurdamente altos. Solicitei um mais baixo na recepção, falaram que iriam levar um mais baixo, mas fiquei aguardando e ninguem levou. A solução foi dormir sem travesseiro. Ao meu ver isso nao poderia ocorrer em um hotel desse nível.
Stayed 1 night in Jan 2024

10/10 Excellent

ISABELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2024

10/10 Excellent

Giovana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valeu a pena
Quarto bom , cama muito boa e chuveiro bom , condicionador e hidratante não tinham sido repostos, café da manhã bom.
Stayed 1 night in Jan 2024

10/10 Excellent

Antônio Carlos

Stayed 1 night in Nov 2023

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é maravilhoso! Novo, muito limpo! Atendimento impecável. O café da manhã incrível, como muitas opções gostosas. O apto muito confortável, a cama muito boa. Ressalto somente o travesseiro. Para meu gosto, muito alto, e eles nao tinham opção de travesseiro mais baixo! Um ponto só para avaliar, talvez ter alguma opção de travesseiro mais baixo.
Stayed 1 night in Jan 2024

10/10 Excellent

Gledis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

OTTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Fernando Rodrigo

Hotel novo, então já é um ponto muito positivo. Porém tive que dar 3 voltas pra achar a entrada. Não há placa indicando o hotel nem sua entrada. E nos aplicativos de GPS nenhum deu a localização correta. Iluminação do banheiro é muito fraca, minha esposa reclamou que não conseguia se maquiar. Porta do blindex de acesso ao chuveiro abre pra fora. Quando acaba o banho e abre a porta a água cai toda no piso do lado de fora do box. O porta toalhas fica atrás da porta de vidro. Se abre a porta do box não consegue pegar a toalha. Hotel muito bonito e bem localizado. E tem algumas opções de restaurantes nas galerias conjuntas.
Stayed 1 night in Dec 2023

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo
Stayed 2 nights in Nov 2023

10/10 Excellent

Cássio Benedito Otaviano

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2023

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Alessandro

Stayed 1 night in Nov 2023

10/10 Excellent

Manoel Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

FELIPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito! Quarto. Limpeza. Atendimento. Jantar. Café da manhã maravilhoso.
Stayed 1 night in Oct 2023

10/10 Excellent

Ebenezer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Além das expectativas.
Lugar muito belo, tudo muito organizado, tudo impecável, retornarei mais vezes.
Stayed 1 night in Oct 2023

2/10 Terrible

João

Stayed 1 night in Sep 2023

10/10 Excellent

Luis Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

ARTUR DA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Hotel relativamente novo, mas já apresentando problemas. Chuveiro vazando água, TV não conectava ao celular e lugar para embarque e desembarque de passageiros ocupados por carros. Excelente café da manhã.
Stayed 1 night in Aug 2023

10/10 Excellent

Manoel Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bonito e aconchegante. Cozinha ótima.
Stayed 2 nights in Aug 2023

10/10 Excellent

ANTONIO RICARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Walter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel confortável, com atendimento sofrível.
Hospedei-me com minha esposa, filho, nora e netinha (bebe), para uma estadia de 2 noites, comprando 2 apartamentos. O hotel, algo afastado do centro da cidade, apresenta instalações novas e confortáveis. No entanto, o atendimento na recepção e restaurante é sofrível (com honrosas exceções), em qualquer turno, com funcionários que não se constrangem em deixar o hóspede completamente constrangido sem nenhuma necessidade. Uma pena.
Stayed 1 night in Jul 2023

10/10 Excellent

MARCIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel, tudo novo e moderno, quartos bem confortáveis e equipados. Café da manhã bem completo espaço bem amplo com muitas mesas, internas e externas .. muito agradável.
Stayed 1 night in Jul 2023

10/10 Excellent

Marcio Aparecido Alves

Stayed 3 nights in Jul 2023

10/10 Excellent

FERNANDO

Stayed 1 night in Jul 2023

10/10 Excellent

Luiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Roberto

Stayed 1 night in Jul 2023

10/10 Excellent

REGINALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com amplas instalações, muito bem distribuidas e atendimento (especial José Augusto - recepção) extremamente acolhedor. Super indico.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom final de semana
Tudo ótimo, único inconveniente foi a máquina de café quebrada no café da manhã do segundo dia
Stayed 1 night in Jul 2023

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classe A
Hotel maravilhoso por um custo excelente… cafe da Manha de alto nivel e localização otima
Stayed 1 night in Jul 2023

10/10 Excellent

CLAUDINE

Stayed 1 night in Jul 2023

8/10 Good

Victor

Stayed 1 night in Jul 2023

10/10 Excellent

Carlos Eduardo

Stayed 1 night in Jul 2023

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, amplo, novo, limpo e bem localizado. Comida muito boa e atendimento atencioso. Padrão do hotel semelhante ao que se encontra nos EUA.
Stayed 1 night in Jul 2023