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烏鴉廳鄉村別墅酒店的評價

3 out of 5
烏鴉廳鄉村別墅酒店
Ravenscar, Scarborough, England

評價

8.6

優異

10 分評分，優異；414 則評價中有 198 則" "
8 分評分，不錯；414 則評價中有 152 則" "
6 分評分，一般；414 則評價中有 40 則" "
4 分評分，欠佳；414 則評價中有 15 則" "
2 分評分，很差；414 則評價中有 9 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful location with many walks to discover. Pleasant and helpful staff.
於 2024 年 3 月住了 3 晚

10/10 優異

Lorraine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel has the most amazing views. All of the staff are very helpful and friendly. The food was lovely
於 2024 年 3 月住了 2 晚

10/10 優異

Elaine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Eclectic Edwardian property. Helpful staff.
於 2024 年 3 月住了 1 晚

10/10 優異

Pamela

讚好：整潔度、職員與服務、設施服務和住宿狀況
Five star location! Lovely views and walks! Great breakfast!
於 2024 年 3 月住了 2 晚

10/10 優異

Darcy

伴侶同遊
Very friendly and helpful staff, lovely old building in a stunning location
於 2024 年 3 月住了 3 晚

8/10 不錯

Vic

伴侶同遊
讚好：整潔度和職員與服務
The fact that the car park was not lit up on a night . It was very very dark . And I thought the entrance was very poor just an ordinary wood door. But the staff and food were excellent.
於 2024 年 3 月住了 2 晚

8/10 不錯

adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and cozy
A little dated but lovely grounds very clean and comfortable.
於 2024 年 2 月住了 1 晚

10/10 優異

Alasdair

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had a lovely weekend away. The bed, the breakfast, the setting and the service were brilliant. Thank you
於 2024 年 2 月住了 2 晚

4/10 欠佳

Amanda

家人同遊, 多人同遊
讚好：整潔度和客房舒適度
不滿：住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Martin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A superb winter 'retreat' venue and a most enjoyable weekend. Thank you very much!
於 2024 年 1 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
不滿：住宿狀況
於 2024 年 1 月住了 2 晚

8/10 不錯

Julie

讚好：整潔度、職員與服務和客房舒適度
Amazing staff
We stayed 2 nights in a dog friendly room, my husband was running an ultra marathon. It was a very wet & muddy weekend so it was very stressful trying to keep the cream carpet clean. There was no exit close to the room for overnight dog toilet visits so we had to go right through the hotel. The room was very clean and spacious with a lovely sea view. We ate in the hotel one evening and the food was very good, only complaint, there was only one option for vegetarian main course. The service was excellent, all staff were friendly and helpful and made it a very pleasant stay. The location of the hotel is amazing and it's a shame that the communal areas are quite tired and in need of refurbishment. Despite this we would definitely recommend and stay again.
於 2024 年 1 月住了 2 晚

10/10 優異

Becci

於 2023 年 12 月住了 1 晚

8/10 不錯

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel with great views
We had a lovely two night stay in one of the 3rd floor rooms with a bay view. The staff are very friendly, hard working and helpful. It is an older but impressive building. The food was very good and the buffet breakfast plentiful with options. Only slight gripe was a limited choice of draft beers. There was a problem with our TV in that we could only get one channel. They tried hard to remedy this but it appears the outside aerial was at fault. The weather was too bad for anyone to go on the roof and apparently ours was the only room affected. These things happen.
於 2023 年 11 月住了 2 晚

10/10 優異

John

讚好：整潔度、住宿狀況和客房舒適度
Lovely place to have abreak
Always a lovely stay very friendl good service and beautiful rooms
於 2023 年 10 月住了 1 晚
reservations 於 2023年10月23日的回應
Thank you for your positive review, we do hope you make a return visit.

10/10 優異

Janette

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful setting and grounds. Lovely staff. Great food. Cannot wait to go back.
於 2023 年 9 月住了 1 晚
reservations 於 2023年10月3日的回應
Thank you for your review, we do hope make a return visit

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
reservations 於 2023年10月3日的回應
Thank you for your review, we do hope you make a return visit

10/10 優異

Steven

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
reservations 於 2023年9月28日的回應
Thank you for your score, we hope you return

10/10 優異

Carol

於 2023 年 9 月住了 1 晚
reservations 於 2023年9月12日的回應
Thank you for your positive score, we do hope you make a return visit.

8/10 不錯

Kevin

讚好：整潔度、職員與服務和客房舒適度
Relaxing
Relaxing night away
於 2023 年 8 月住了 1 晚
reservations 於 2023年9月5日的回應
We're pleased you enjoyed your stay

10/10 優異

Mark

於 2023 年 8 月住了 2 晚
reservations 於 2023年9月5日的回應
Thank you for your review score, we hope you'll return

10/10 優異

Malcolm

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If you want a relaxing holiday this is the place. Hotel is in lovely grounds.
於 2023 年 8 月住了 3 晚
reservations 於 2023年9月5日的回應
We're pleased you enjoyed your stay and hope you return

6/10 一般

jacqueline

伴侶同遊
讚好：整潔度
We paid 120.00 for a double room. Unfortunately the fire escape door from the corridor was between our bathroom and bedroom then out to fire escape.How bizarre! This then meant the view from the small window in our room was mostly the iron fire exit staircase, also looking down from our window was lots of bins. I feel that we should not have had to pay the same as other people paid for their double room. Had we been staying more than 1 night we would have asked to be moved. I do think that if you are allocated that room on booking you should be informed of the situation. When checking in we were not given any information. There was no information book in the room so consequently we had to ask regarding breakfast times etc. The positives were, the views were fabulous and the breakfast and staff in the dining room were very good.
於 2023 年 8 月住了 1 晚
reservations 於 2023年9月5日的回應
We're sorry you didn't like your room and it's shame you didn't speak to the duty manager to see if we could resolve for you rather than post a negative review. The guest presenters for room information were being updated but reception would have gladly given you information with a quick phone call or visit tot he desk.

10/10 優異

Seema

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and grounds, lovely views.
於 2023 年 7 月住了 1 晚
reservations 於 2023年7月24日的回應
Thank you for your positive review, we do hope you return.

10/10 優異

alan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The view and the breakfast
於 2023 年 7 月住了 1 晚
reservations 於 2023年7月19日的回應
Thank you for you review

10/10 優異

Lars

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Uovertruffen udsigt
Fantastisk placering og udsigt. Kæmpe sælkoloni. Skal opleves. Gå til/besøg Robin Hood’s Bay langs stranden.
於 2023 年 7 月住了 1 晚
reservations 於 2023年7月19日的回應
Thank you for your review

10/10 優異

Gavin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
reservations 於 2023年7月20日的回應
Thank you for your positive review

10/10 優異

Julie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
reservations 於 2023年7月20日的回應
Thank you for your positive review

10/10 優異

Tracy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location. Lovely gardens and views. Clean recently refurbished room. Friendly staff. Bookable swimming pool for private 45 minute slot. Great breakfast. Ample free parking. Good free wifi.
於 2023 年 6 月住了 1 晚
reservations 於 2023年7月20日的回應
Thank you for your positive review, we're pleased you enjoyed your stay

10/10 優異

chris

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚
reservations 於 2023年7月21日的回應
Thank you for your review

10/10 優異

Alfred

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Close to both Cleveland Way and Cinder Path
於 2023 年 6 月住了 1 晚
reservations 於 2023年7月20日的回應
Thank you for your positive review

8/10 不錯

Mark

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Overnight Stay
Lovely view from my room 202. Great staff. Lovely old building. Slightly tired but full of charm.
於 2023 年 6 月住了 1 晚
reservations 於 2023年7月20日的回應
Thank you for your review, we hope you return

8/10 不錯

Christine

於 2023 年 6 月住了 3 晚
reservations 於 2023年7月21日的回應
Thank you for your review

10/10 優異

Angie

於 2023 年 6 月住了 2 晚
reservations 於 2023年7月20日的回應
Thank you for your positive review

10/10 優異

Donna (Cape Coral)

讚好：整潔度、職員與服務和住宿狀況
Incomparable view. Good food. Quiet beautiful surroundings close to other small fishing villages. Needs some upkeep; at minimum new carpets throughout.
於 2023 年 5 月住了 2 晚
reservations 於 2023年7月21日的回應
Thank you for your review

10/10 優異

Anna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

6/10 一般

Sandra

讚好：整潔度和職員與服務
Worth a visit
Fantastic views and grounds, friendly staff and a delicious and varied breakfast. Room ok but looked out to the fire escape, was too warm and the bed was very uncomfortable, could do with a mattress topper, there was plenty of stirafe space though and for one night not really an issue. Would probably visit again but hopefully with a better room next time.
於 2023 年 5 月住了 1 晚

10/10 優異

James

於 2023 年 4 月住了 1 晚

10/10 優異

Helen

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

Colm

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely location, great staff and pleasurable stay.
於 2023 年 4 月住了 1 晚

6/10 一般

ian

不滿：職員與服務、住宿狀況和客房舒適度
Poor
Great location and nice breakfast, but the rest was poor. Tired room, receptionist too uninterested to tell us about breakfast or anything else
於 2023 年 4 月住了 1 晚

10/10 優異

Kevin

於 2023 年 4 月住了 1 晚

10/10 優異

Tim

於 2023 年 4 月住了 1 晚

8/10 不錯

Paul

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A nice old traditional hotel but very clean and tidy.
於 2023 年 4 月住了 1 晚
Reservations 於 2023年4月6日的回應
We're delighted you enjoyed your stay and hope you make a return visit

10/10 優異

Jason

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely area and relaxing, lovely building with great facilities
於 2023 年 3 月住了 1 晚
Reservations 於 2023年4月6日的回應
We're delighted you enjoyed your stay and hope you make a return visit

10/10 優異

Rebecca

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The most amazing views from this hotel. A really relaxing atmosphere. Food amazing.
於 2023 年 3 月住了 2 晚
Reservations 於 2023年3月29日的回應
We're delighted you enjoyed your stay and thank you for your positive feedback

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Reservations 於 2023年3月15日的回應
Thank you for your review score, we do hope you'll return

8/10 不錯

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a lovely few days break at the Raven Hotel with views across the bay which are breathtaking. Although some of the rooms are abit dated it was comfortably and clean, and the staff were all very pleasant and helpful. The food was outstanding and after a full english breakfast there are loads of walks around the property to walk it off. Would highly recommend, we will be back for another stay.
於 2023 年 2 月住了 2 晚
Reservations 於 2023年2月28日的回應
Thank you for your positive review, we hope you make a return visit.

8/10 不錯

Sarah

讚好：整潔度、職員與服務和客房舒適度
Beautiful setting. Hotel a bit shabby & shower didn’t work properly. Dinner good. Main thing was the bedroom was FAR TOO HOT even with the radiator off & the window open. Please think about your energy consumption. However I enjoyed my stay & would return
於 2023 年 2 月住了 1 晚
Reservations 於 2023年2月28日的回應
We're sorry you experienced issues with your shower which I hope the maintenance team resolved for you. We have the heating on thermostat as the weather can be very cold at this time of year and many guests find this and ask for additional heaters, so it is very much an individual opinion. We are very mindful of energy consumption as our electricity costs have doubled with the price increases and we do have an eco friendly biomass boiler for hot water and heating.

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Reservations 於 2023年2月15日的回應
Thank you for your positive review score, we're pleased you enjoyed your stay and hope you return.