「Hotels.com cancelled my booking without notice and we ended up waiting at the hotel reception talking to 3 agents asking me to wait for few hours for them to resolve. By the time we checked in the room, the telephone was not working and the sofa bed no ready. 」
「Hotels.com cancelled my booking without notice and we ended up waiting at the hotel reception talking to 3 agents asking me to wait for few hours for them to resolve. By the time we checked in the room, the telephone was not working and the sofa bed no ready. 」