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Hotel Alpenherz

4.0 star property
Mountain adventures await at this ski-in/ski-out retreat where guests can easily access the slopes by day and enjoy rejuvenating spa treatments by evening

Choose dates to view prices

Hotel Alpenherz, near Dorfbahn Gondola, offers a hearty breakfast buffet. Skiers love the direct slope access; others enjoy the terrace after ice-skating. Nearby racquetball courts, mini golf, and hiking trails provide adventure and relaxation.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Business services
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room (Kieselstein)

View from room

Standard Double Room (Kieselstein)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Bathrobes
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Mountain View (Bergduft)

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Mountain View (Bergduft)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, Balcony, Mountain View (Vogelsang)

Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room, Balcony, Mountain View (Vogelsang)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Gerlos, Hotel Alpenherz is in the mountains and on a river. Dorfbahn Gondola is a notable landmark, and some of the area's activities can be experienced at Isskogel Cable Car and Krummbach X-Press Ski Lift. Krummbach Ski Lift and Fussalmexpress are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging. Visit our Gerlos travel guide
Map
Gerlos 130, Gerlos, 6281

What's nearby

  • Hintertux Glacier Ski Resort showing mountains and snow
    Hintertux Glacier Ski Resort
    37 min drive - 43.9 km
  • Lake Achen - Achensee, Austria; Shutterstock ID 1098341243; purchase_order: SP-1332 HA Batch 2 August 2018; Order: ; client: HomeAway; other: To be paid with HA budget
    Achensee
    37 min drive - 47.2 km
  • Dorfbahn Gondola
    9 min walk - 0.8 km
  • Isskogel Cable Car
    4 min drive - 2.5 km
  • Gerlos Pass
    7 min drive - 8.5 km

Getting around

  • Angererbach - Ahrnbach Station
    21 min drive
  • Innsbruck (INN-Kranebitten)
    73 min drive

Restaurants

  • Arena Center
    28 min drive
  • Latschenalm
    29 min drive
  • Kreuzjochalm
    64 min drive
  • Bergrestaurant Gipfel Treffen
    33 min drive
  • Jägerstüberl
    16 min walk

About this property

Hotel Alpenherz

Upscale family-friendly hotel near Dorfbahn Gondola
Located close to Isskogel Cable Car and Stoanmandl Ski Lift, Hotel Alpenherz provides a free breakfast buffet, a terrace and shopping on-site. Hit the slopes at this hotel, offering ski-in/ski-out access, a ski shuttle and ski storage. Treat yourself to a hot stone massage at the on-site spa. Enjoy on-site activities, such as ice skating, rowing/canoeing and racquetball/squash. In addition to mini golf and a garden, guests can connect to in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A free local area shuttle, bike hire and an indoor tennis court
  • Bike tour information, an electric bike charging station and a front desk safe
Room features
All guest rooms at Hotel Alpenherz have thoughtful touches, such as premium bedding and bathrobes, as well as amenities, such as safes and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free area shuttle up to 50 metres
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Boat
  • Fishing
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Mountain biking
  • Pedal boat
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Tennis lessons

Family friendly

  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - ATU 74802957
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Alpenherz Gerlos
Hotel Alpenherz
Alpenherz Gerlos
Alpenherz
Hotel Alpenherz Hotel
Hotel Alpenherz Gerlos
Hotel Alpenherz Hotel Gerlos

Frequently asked questions

Is Hotel Alpenherz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alpenherz?

Self-parking is free at this property.

What time is check-in at Hotel Alpenherz?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alpenherz?

Checkout is at 10:00 AM.

Where is Hotel Alpenherz located?

Located in the mountains, this ski-in/ski-out hotel in Gerlos is within 1 mi (2 km) of Dorfbahn Gondola and Isskogel Cable Car, and close to winter sports, such as cross-country skiing and skiing lessons. Krummbach X-Press Ski Lift and Fussalmexpress are also within 3 mi (5 km).

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Reviews

Hotel Alpenherz Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 106 out of 132 reviews
Rating 8 - Good. 25 out of 132 reviews
Rating 6 - Okay. 1 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 0 out of 132 reviews

Reviews

10/10 Excellent

Maarten

Liked: Cleanliness, amenities, property conditions & facilities
10/10, amazing hotel and staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, property conditions & facilities
The best service and hospitality.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay here. Extremely friendly and wonderful staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Eddie Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, nice and clean.

Fantastic hotel, nice and clean. Super service. Great breakfast. Absolutely recommendable.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit !!!!

This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
Stayed 1 night in Sep 2022

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
‘n Heerlijk schoon, warm en sfeervol hotel. Een zeer uitgebreid ontbijtbuffet. Qua ligging van de Dorfbahn, ongeveer 5 minuten lopen
Stayed 4 nights in Feb 2026

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in guter Lage. Ideal um ein paar Tage auszuspannen. Typisch Tiroler Gastfreundschaft. Frühstück absolut ausreichend, für jeden was dabei. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, toll gelegenes und super sauberes Hotel mit sehr netten Gastgebern und leckerem Frühstück.
Stayed 11 nights in Aug 2025

8/10 Good

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Straßenlärm

Sehr schönes und gepflegtes Hotel - leider die Zimmer zur Straße sehr laut!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 11 nights in Aug 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vår favoritplats!

Det finns skäl till att vi återkommer till denna underbara plats och hotell gång på gång. Vi har varit här sommartid. Fantastiskt trevligt värdpar som tar hand om sina gäster på bästa sätt. Tillsammans med sin trevliga personal ser de till att det alltid är rent, snyggt och fräscht. De har hjälpt till med förslag på olika vandrings och cykelleder som passar just oss. Frukosten är mycket bra i lugn och skön miljö. I närheten finns bra restauranger för lunch och middag. Efter en härlig dag med aktivitet i denna underbara omgivning är det skönt att bara få mysa på sitt rum och planera för nästa äventyr.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cornelia

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war sehr ruhig, gute Betten, tolles Frühstück
Stayed 2 nights in Jul 2025

8/10 Good

Stefaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel

Leuk hotel vriendelijke bediening jammer was geen water op de kamer wel tegen betaling gekregen dan ontbijtbuffet wat rap op
Stayed 2 nights in Jun 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Wanderurlaub

Wunderbares Hotel mit gutem Frühstück in guter Lage.
Stayed 9 nights in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Um uns wurde sich stets gekümmert und jede unserer Anfragen wurde schnell und zuvorkommend bearbeitet
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi hotel op korte afstand van skiliften.

Zeer hartelijk ontvangen. Aardige eigenaar. Goede locatie, fijne bedden. Mochten na het uitchecken auto nog even laten staan om nog een paar uurtjes te skieen.
Stayed 1 night in Feb 2025

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine tolle Unterkunft, in sehr guter Lage und sehr gutem Service. Mitarbeiter sind sehr freundlich und erfüllen jeden Wunsch. Gerne jederzeit wieder, sehr zu empfehlen.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlich in jeder Hinsicht. Sehr hilfsbereiter Chef. Saubere Zimmer. Kommen gerne wieder.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosszügige schöne Zimmer, sehr freundliche und aufmerksame Gastgeber, tolles Frühstück
Stayed 1 night in Aug 2024

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpenherz ❤️

Super Hotel ❤️ et meget behageligt ophold venlig i mødekommende dejlig seng skøn morgenmad Virkeligt et besøg vær 🥰😊
Stayed 3 nights in Aug 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roligt familie hotel i udkanten af Gerlos

Fantastisk rar og behagelig vært på dette lille hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smukt Hotel

Smukt hotel med en venlig og hjælpsom vært. Super dejlig morgenmad, og dejlig seng. Håber ikke det er sidste gang vi besøger dette dejlige sted.
Stayed 4 nights in Jul 2024

10/10 Excellent

Birte Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot, rent og pænt hotel, helt i top. Meget fin og personlig betjening Ligger centralt for gode Vandreture i den flotte natur
Stayed 3 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genieten in Gerlos

We hebben een heerlijke week gehad in het Alpenherz hotel Heel vriendelijk ontvangst waardoor je je gelijk thuis voelde . Het hotel was super schoon en de eigenaar deed er alles aan om het naar de zin te maken. Een echte aanrader op loopafstand van Gerlos en de kabelbanen
Stayed 7 nights in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minuten lopen van skilift. Goed en uitgebreid ontbijt. Zeer schoon. Vriendelijk personeel.
Stayed 4 nights in Feb 2024