I am grateful that Divina was the local contact. She responded immediately to my requests. She texted me several times to confirm check-in times, etc.
The only downside:
1. The fireplaces didn't work.
2. It seemed a little much to pay for cleaning fees, AND we had to do a lot cleaning prior to departure.
Other than that, it was a lovely place for the family to gather and to enjoy being together.
Thank you.