We came for our wedding night and were greeted with a large cockroach in our room. Similarly frustrating, there wasn't a window covering at the front door which kept the room lit up like a Christmas tree. When we brought up the roach to the front desk the following morning at checkout we were told "oh" with no attempt to remedy the situation. Wasn't worth the price.
Ian
2025 年 5 月入住 1 晚
6/10 一般
sally
2025 年 5 月 30 日
满意:员工和服务,清洁度
sally
2025 年 5 月入住 1 晚
10/10 超赞
Mark,Buckeye
与配偶出行
2025 年 5 月 27 日
Nice stay
Mark
2025 年 2 月入住 4 晚
8/10 还可以
Emma
与配偶出行
2025 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was our first time staying at Poco Diablo. Overall a good stay.
Emma
2025 年 5 月入住 2 晚
6/10 一般
Kristen
2025 年 5 月 26 日
满意:员工和服务,清洁度
Kristen
2025 年 5 月入住 2 晚
10/10 超赞
Jessel Alberto
2025 年 5 月 25 日
满意:清洁度
Jessel Alberto
2025 年 5 月入住 1 晚
2/10 糟糕
Jennifer
与家人出行
2025 年 5 月 25 日
不满意:住宿条件和设施,清洁度
I had reserved two rooms. Both were covered in bugs.
Jennifer
2025 年 5 月入住 1 晚
10/10 超赞
Salem,Macomb
与家人出行
2025 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice area, open and close by everything, staff is very nice and friendly
Salem
2025 年 5 月入住 4 晚
8/10 还可以
Dawn
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施
The property grounds are beautiful and fairly quiet for being right off 179. The location was perfect for our stay in Sedona as it was pretty much in the middle of everything we wanted to do. I understand it is now under new ownership and will be closing for a few weeks soon for renovations. I am definitely going to keep the new resort on our list of places to stay if we retrun to Sedona.
Dawn
2025 年 5 月入住 3 晚
10/10 超赞
Jayne,Cinnaminson
2025 年 5 月 20 日
Jayne
2025 年 4 月入住 1 晚
10/10 超赞
Antonio
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome view, very peaceful and quiet.
Antonio
2025 年 5 月入住 3 晚
6/10 一般
RyanSarah
与配偶出行
2025 年 5 月 17 日
满意:员工和服务,清洁度
Property was beautiful and location was great. The staff was very friendly. My complaint is that the bed was COMPLETELY WORN OUT with 2 large cavity’s permanently in the mattress which meant a really rough night sleep. On check out I mentioned this and with the high price of $403 per night I was very disappointed and I was told I would get a 50% discount due to this as they were going to be renovating in the next month or so. Sadly, I was never given this discount and have been unable to get ahold of a manager to discuss this with as they are either out or in meetings or the phone just rings with no answer.
RyanSarah
2025 年 5 月入住 1 晚
2/10 糟糕
Heather
与配偶出行
2025 年 5 月 16 日
不满意:清洁度、服务设施、住宿条件和设施
the door to our room did not properly lock, we had to get a staff member to go and fix it, which impeded on our planned activities for the day.
our in room fireplace did not work. the lighting in the room was very dim at best.
the in room coffee machine was terrible.
when we filled up the jacuzzi tub, the other shower tub filled up aswell.
we found cockroaches in the room which made us nervous about them getting into our luggage.
and lastly our bed was extremely uncomfortable. i have a very sore lower back and sleep deprivation due to poor sleep during our stay.
Was not exactly the getaway i was hoping for since my husband and i never get to do this, we have 3 small children back home and was very much looking forward to a relaxing and recharging vacation.
I can’t say i would recommend Poco Diablo to anyone
Heather
2025 年 5 月入住 3 晚
8/10 还可以
imelda,tucson
2025 年 5 月 15 日
imelda
2025 年 5 月入住 3 晚
10/10 超赞
Percy
2025 年 5 月 13 日
Percy
2025 年 5 月入住 1 晚
10/10 超赞
Sonnia
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The gentleman from the reception was extremely great, friendly and welcoming.
Sonnia
2025 年 5 月入住 1 晚
10/10 超赞
Anne
与家人及幼儿出行, 与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is our 1st time here, got a great deal on the room to pre-pay a little over $200 in January via Expedia, but had I waited to pay closer there would be no way I could ever afford the room being over $400 a night in May. With that said, it is a beautiful property and great services and clean nice sized rooms. We apparently made it just in time because they are going to be closed from the end of May until March 2026 for a remodel of the entire property, so if anybody in Property Mgnt reads this my suggestion would be to change your room lounging Furniture to Leather/Pleather so they are easy to wipe and won' stain; by eliminating anything fabric that you can in the rooms like the base of the beds and the lounging chairs itll make the rooms feel more "clean" to a guest by not seeing stains and less places for bugs to hide, etc. But overall I really moved our room and experience here!! :)