搜索瑟兰干的城堡

“地方非常舒服，景色好靚，服務一流，食物唔錯，地點都幾好，出邊環境都非常好，房間乾淨整潔，特別係有幾位，管家非常之好，其中有一個令我特別印象深刻，Rahayu Jessika,招待非常之好，nice,人靚心甜！下次會再入住！👍👍”

“Friendly”

“很好！”

“First of all,, I love the greeting, very helpful and nice. I love the drink for waiting our room. The staff introduce the room facility clearly Next, I love the swimming pool there is a nice snap place. On the other hand, The light is not enough in outside.”

“I don't think the pictures do this hotel justice. I think it is better than the pictures. Everything is perfect from the room, the breakfast, the location, the amenities, the pool, and all the greeneries within the complex. Don't forget to check the pet turtles and pet rabbits! I missed the balinese theatre dinner unfortunately so if possible, do stay in this hotel on Mon, Wed, or Fri and book a dinner and show session.”

“Very disappointed with the service of the pool. There are not enough lounge chairs to cater for the amount of people in the hotel. Not good enough. A lot of guests very unhapppy. The pool staff were very helpful although not enough staff to cater to everyone. They are overworked. Need more staff. We had 2 mornings where staff knocked on our door to clean the room. We are on holidays and were asleep at 8am & 8.30am, Not appreciated. We had no hot water for nearly 2 days and told to shower at the……