Serenity Bay Beach

The property itself is great! Right on the a private beach, beautiful pool, very nice. The staff was not very attentive, or friendly. The bar drinks were weak, small and pricey. The rooms were great, very spacious, could use some updating, but overall were nice. Housekeeping checked in daily for trash and fresh towels. I would recommend this hotel, however, do not expect a resort. It's a beautiful location, but not much to do other than beach and pool. We rented a car and used it every day to do other activities or go to restaurants or shopping.

The beach was the only great thing about this property. The rooms were rundown, not what was depicted in the pictures. The beds very uncomfortable. The pool had limited shady options with several broken umbrellas. The food was limited to the buffet which was only ok and very limited for vegetarians. This was our first experience with all inclusive and it was very disappointing.

The property looks great, the staff is helpful and accomadating but there are some issues that could definitely be easily fixed. The pool is ipen longer than the slide which is crazy. Check in is at 3 but the slide closed at 4 and the pool at 6?? Was told to check out at 10 but sat in the parking lot ajd saw multiple people checking out at 11. So im guessing that 10 is for locals and 11 for foreigners? The tv's are also extremely outdated. The one's at their lesser hotel are bigger and more up to date.