The on-property amenities were great. The house was overall clean, however, it could use vacuuming as there was white dog hair everywhere. Also, an unused cigarette was found underneath a side table in one of the main level bedrooms. Everything in the house was well stocked and we were thankful for the large pots and pans as we have several family members with us.Communication was okay except the suprise extra pet fee. I thought our reservation included all pets (2 yorkies), however, that wasn't the case and the owner/manager wasn't helpful in this area. This surprise fee occured the night before we were to arrive and our fees were non-refundable at this point. The owner/manager knew I had no choice in the matter. The only other drawback was the driveway and parking. The driveway is extremely steep and can be a bit difficult for large SUVs and trucks, as we had. But, if it's a wet day, not sure a smaller vehicle would make it up the hill. Other than that, the stay was nice and the drive wasn't too far from Pigeon Forge.