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Hyatt Regency Hong Kong, Sha Tin

Photo gallery for Hyatt Regency Hong Kong, Sha Tin

Featured image
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Hyatt Regency Hong Kong, Sha Tin

Hyatt Regency Hong Kong, Sha Tin

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
18 Chak Cheung Street, Sha Tin, New Territories, Sha Tin

Explore the area

  • Popular LocationChinese University of Hong Kong5 min walk
  • Popular LocationSha Tin Race Course3 min drive
  • Popular LocationMa On Shan Promenade4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)34 min drive

Choose dates to view prices

About this area

Sha Tin

Located in Sha Tin, Hyatt Regency Hong Kong, Sha Tin is in the suburbs and on the waterfront. Sky 100 and 1881 Heritage are notable landmarks, and the area's natural beauty can be seen at Kowloon Bay and Victoria Harbour. Travelling with kids? Consider Ocean Park, or check out an event or a game at Happy Valley Race Course.
Visit our Sha Tin travel guideOpens in a new window
Map

What's nearby

  • Chinese University of Hong Kong - 5 min walk
  • Sha Tin Race Course - 3 min drive
  • Ma On Shan Promenade - 4 min drive
  • Prince of Wales Hospital - 6 min drive
  • Tai Po Kau Nature Reserve - 8 min drive

Getting around

  • Hong Kong University Station - 4 min walk
  • Hong Kong Sung Wong Toi Station - 14 min drive
  • Hong Kong International Airport (HKG) - 34 min drive

Restaurants

  • Where to eat
  • Cafe – Garden-view café. Serves breakfast, lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Sha Tin 18 – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Tin Tin Bar – Serves light fare, happy hour available.
  • Patisserie – Serves breakfast and light fare.

About this property

Hyatt Regency Hong Kong, Sha Tin

4.5-star, family-friendly hotel near Chinese University of Hong Kong
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 562 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
Hyatt Regency Hong Kong, Sha Tin offers 562 forms of accommodation with minibars and a safe. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Sha Tin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Melo Spa. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (HKD 224 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: HKD 242 per person
  • 2 restaurants and 1 coffee shop
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 12

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may experience extended wait times for breakfast and are asked to limit dining to 1 hour.
This property's Club Lounge will be closed for maintenance December 6-16 2021.

Renovations and closures

The following facilities or services will be unavailable from January 18 2022 to January 31 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 242 per person (approximately)
  • Self-parking fee: HKD 224 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Hyatt Regency Hong Kong Sha Tin Hotel
Hyatt Regency Hong Kong Hotel
Hyatt Regency Hong Kong Sha Tin
Hyatt Regency Hong Kong
Hyatt Regency Hong Kong, Sha Tin Hotel
Hyatt Regency Hong Kong, Sha Tin Sha Tin
Hyatt Regency Hong Kong, Sha Tin Hotel Sha Tin

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 462 out of 950 reviews
5 - Excellent 49%
Rating 4 - Good. 337 out of 950 reviews
4 - Good 35%
Rating 3 - Okay. 87 out of 950 reviews
3 - Okay 9%
Rating 2 - Poor. 42 out of 950 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 950 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pretty good value for money
A nice holiday hotel but has begun to show ageing. Nice gym and pool but tennis courts are worn.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning harbour is impressive. Hotel room is cosy with very nice designed bathroom
Stayed 1 night in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service
Renovation should be done. Some walls at the corridors have
Stayed 2 nights in Aug 2021

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We couldn’t get the room nor the room number after queuing at the lobby counter for more than a hour for check-in. Eventually the room was ready after 6pm... We complained about that and got a late check out extended to 3pm. However, I have to pay extra 2 hours of car parking fee because of the late check out extension (despite I have paid 2 full day parking with total of $448). I would not blame the front line staff as they were also suffering but the hotel management should really examine what went wrong as these are the system problems and guests are queuing up and complaining like crazy every day.
Stayed 1 night in Aug 2021