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Mandarin Oriental Pudong Shanghai

Photo gallery for Mandarin Oriental Pudong Shanghai

Primary image
Indoor spa tub
In-room safe, desk, soundproofing, free cots/infant beds
In-room safe, desk, soundproofing, free cots/infant beds
In-room safe, desk, soundproofing, free cots/infant beds

Overview of Mandarin Oriental Pudong Shanghai

Mandarin Oriental Pudong Shanghai

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120

Explore the area

  • Popular LocationOriental Pearl Tower9 min walk
  • Popular LocationShanghai World Financial Center16 min walk
  • Popular LocationShanghai Tower19 min walk
  • AirportShanghai (PVG-Pudong Intl.)42 min drive

Choose dates to view prices

About this area

Shanghai

Located in Downtown Shanghai neighbourhood, Mandarin Oriental Pudong Shanghai is connected to a shopping centre. The area's natural beauty can be seen at The Bund and Yu Garden. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Mercedes Benz Arena.
Visit our Shanghai travel guideOpens in a new window
Map

What's nearby

  • Oriental Pearl Tower - 9 min walk
  • Jin Mao Tower - 14 min walk
  • Shanghai World Financial Center - 16 min walk
  • Shanghai Municipal History Museum - 16 min walk
  • Shanghai Tower - 19 min walk

Getting around

  • Pudong Avenue Station - 14 min walk
  • Shanghai South Railway Station - 15 min drive
  • Pudong International Airport (PVG) - 42 min drive

About this property

Mandarin Oriental Pudong Shanghai

Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. Self parking is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 362 soundproofed rooms feature WiFi and iPod docks. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include 24-hour room service and coffee makers.
Mandarin Oriental Pudong Shanghai offers 362 air-conditioned accommodations with iPod docking stations and a safe. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 274 for adults and CNY 137 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Spanish

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Restaurants on site

  • Fifty 8 Grill
  • Yong Yi Ting
  • Zest
  • Riviera Lounge
  • Qi Bar

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • iPod dock
  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service

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See similar properties

Shanghai
Shanghai
Pudong
Pudong
5 star
5 star
Business-friendly
Business-friendly
Pool
Pool
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 437.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 274 for adults and CNY 137 for children (approximately)
  • Fee for in-room wireless Internet: CNY 120 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CNY 120 per 24-hour period (rates may vary)
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shanghai Shanghai
Mandarin Oriental Pudong Shanghai Hotel Shanghai

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 211 out of 283 reviews
5 - Excellent 75%
Rating 4 - Good. 55 out of 283 reviews
4 - Good 19%
Rating 3 - Okay. 11 out of 283 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 283 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 283 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

3/5 Okay

Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service At Always especially dining housekeeping and Fruit Desk Keep up the great service under the special leadership of Mr Clemens Heroth & Mr NewBigging at the Fine Dinning Will definitely Be Back Again
Stayed 3 nights in Jun 2020

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not in a good location for tourism. Staying on the bund side of the river would be much better. A bell boy named Tim was excellent, friendly and so helpful. His English was excellent and he would make a great addition to the executive lounge. Lynn in the lounge is also extremely pleasant and friendly. Overall though the lounge food bordered on bland with unhappy staff. The room itself was perfect in every regard as was the spa and pool facilities. There are plenty of excellent hotels in Shanghai. For business on this side of the river I much prefer the grand Hyatt.
Stayed 3 nights in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019