The Q Hotel

Property class: 3

Choose dates to view prices

You can look forward to a coffee shop/cafe, a garden and a fireplace in reception at The Q Hotel. Indulge in some rest and relaxation at The Q, the on-site spa. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with an outdoor entertainment area and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is HK$1,098
HK$1,317 total
includes taxes & fees
4 Oct - 5 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A neatly made bed with white linens, a bedside table with a lamp, and a wall with a floral pattern.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, a bedside table with a lamp, a bedside table with a remote control, a bedside table with a book, and a wardrobe.

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Signature Suite

A double bed with two nightstands, each with a lamp, in a room with a wooden ceiling and a floral-patterned wall.

Signature Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

A neatly made bed with white linens and pillows, a wall with a geometric pattern, and a lamp on a bedside table.

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A large bed with a quilted headboard, a bedside table with a lamp, and a window with sheer curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with a bed, two bedside tables, lamps, and a wall mural.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted decorative piece.

Superior Double or Twin Room

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Shanklin, The Q Hotel is near the beach. Isle of Wight Area of Outstanding Natural Beauty and Brading Down Local Nature Reserve reflect the area's natural beauty and area attractions include Isle of Wight Donkey Sanctuary and Amazon World Zoo Park. Isle of Wight Zoo and Isle of Wight Owl and Falconry Centre are also worth visiting. Make sure you don't miss outdoor adventures like horse riding, mountain biking and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Shanklin. Visit our Shanklin travel guide
Map
12 Queens Road, Shanklin, England, PO37 6AN

What's nearby

  • A traditional building with a thatched roof, named 'Pencil Cottage,' featuring a shop and a tea garden.
    Shanklin Old Village
    3 min walk - 0.3 km
  • A coastal town with a beach, houses, and a cliff overlooking the sea.
    Shanklin Chine
    4 min walk - 0.4 km
  • A beach with a wooden walkway, pebbles, and a distant cliff.
    Shanklin Beach
    5 min walk - 0.4 km
  • Shanklin Theatre
    3 min walk - 0.3 km
  • Rylstone Gardens
    3 min walk - 0.3 km

Getting around

  • Shanklin Station
    9 min walk
  • Southampton (SOU)
    100 min drive

Restaurants

  • The Falcon
    7 min walk
  • King Harry's Bar
    8 min walk
  • KFC
    4 min drive
  • South East Beach Cafe
    10 min walk
  • The Waterfront Inn
    5 min walk

About this property

The Q Hotel

  • Hotel near the bay
  • Consider a stay at The Q Hotel and take advantage of a coffee shop/cafe, a garden and a fireplace in reception. Treat yourself to some rest and relaxation at The Q, the on-site spa. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
  • You'll also find perks such as:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Continental breakfast (surcharge), express check-out and outdoor furniture
    • Wedding services, meeting rooms and a reception hall
  • Room features
  • All guest rooms at The Q Hotel include comforts, such as premium bedding, in addition to
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Baths or showers, hairdryers and shampoo
    • 41-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, portable fans and daily housekeeping

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HK$2,646 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 October to 1 March:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 25 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 25.0 per stay.

Cots (infant beds) are available for GBP 25 per stay

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25 per stay
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
The seasonal pool will be open from 01 May to 01 October
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does The Q Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at The Q Hotel?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at The Q Hotel on 4 Oct 2026 start from HK$1,098, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Q Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Q Hotel?

Self-parking is free at this property.

What time is check-in at The Q Hotel?

Check-in start time: 2:30 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Q Hotel?

Checkout is at 10:30 AM.

Where is The Q Hotel located?

Situated near the beach, this spa hotel is within a 10-minute walk of Shanklin Theatre, Shanklin Beach, and Shanklin Chine. Shanklin Old Village and Rylstone Gardens are also within 10 minutes. Shanklin Station is 9 minutes by foot and Lake Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Q Hotel Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 85 out of 209 reviews
Rating 8 - Good. 80 out of 209 reviews
Rating 6 - Okay. 30 out of 209 reviews
Rating 4 - Poor. 10 out of 209 reviews
Rating 2 - Terrible. 4 out of 209 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a 3 star hotel,room was tidy but a little tired Staff were great at all aspects of service Breakfast and Bar first glass Extra facilities like the swimming pool and other utilities made for a very pleasant stay
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel clean modern beautiful rooms great outdoor area with pool had a fab pimm’s at the bar. Excellent staff very helpful/ friendly amazing breakfast can not fault anything will stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simon was very friendly and helpful as were the rest of the staff.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully decorated, staff were extremely helpful and polite, customer service was excellent. The only issue that we had was the shower in our room, it had absolutely nothing about it, there was no pressure whatsoever, purely a trickle of water!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good with lots of choice . Room was fine but TV quite big for the size of the room. Shower very small. Lovely decor and bar staff and waitress very helpful. Nice being able to use the sauna. Pool and hot tub not yet in use
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time me and my partner have stayed at the Q hotel. Overall everything is great - staff lovely and easy to chat too, location and great walking distance.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for old and new town centres and Lift to seafront.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Found the room quite claustrophobic with a very small bathroom and basin in bedroom. No food available as I was the only guest staying. Staff were very nice. Do not think I will stay there again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice place staff were brilliant all the public areas are really nice funky artwork nice decor and the room was pretty cool too decent shower nice towels b and o tv nice big comfy bed good soft linen curtains that shut out all the light quiet at night and best of all Yorkshire tea bags cheers guys will be back
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good pool and close to beach and the historic part of town
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely super-king size bed, super friendly staff, clean modern boutique style hotel.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff and a lovely clean comfortable hotel made for a wonderful weekend break. Will return next time we visit the island.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel! Everything looked brand new and the bed was very comfortable. I stayed for one night and it was perfect. Great location, lovely staff and great value.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with tidy rooms.Very close to the beach front and also tge shops.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel in a great location only a short walk to beachfront and old town. Staff were very friendly and Shanklin is a good base to explore whole island.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Has swimming fool, hot tub and sauna.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good location, good bed and genuinely pet friendly
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel, amazing customer service, very welcoming & friendly. The lounge areas are so cosy, smell really nice! The decor is adorable. A little bar with a good selection of drinks. An amazing breakfast was served in the morning. Just an all round brilliant stay.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

A very nice weekend getaway. This hotel is well located, has very friendly staff and is well kept. Clean rooms and a very good breakfast. Also the pool is nice. The only minus was having our stay during a very hot weekend and having a room at the rear side of the hotel facing evening sun - no air conditioning… we still slept well!
Stayed 2 nights in Jul 2025