8/10 不錯
RICHARD
家人同遊
2025 年 7 月 30 日
We had one issue. I checked in for our two rooms around 4pm on the day of arrival. Our second room was only needed for a shower later the same evening. However, when i went in (around 7pm), the room had not been cleaned.
I contacted the front desk who said they will pass the info to the manager.
The next morning i spoke with the front desk person who said the manager was aware of our situation and credited the room charge for that day.
I understand mistakes happen but i expect management directly handle the situation quickly and this hotel team did a very nice job and was pleasant to work with.
RICHARD
於 2025 年 7 月住了 2 晚