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Four Points by Sheraton Shenzhen

4.0 star property
Upmarket hotel near Shenzhen Convention and Exhibition Center

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Four Points by Sheraton Shenzhen

Lobby
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
View from property
In-room safe, desk, laptop workspace, blackout curtains
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
The price is HK$528
HK$615 total
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038
  • Popular LocationShenzhen Convention and Exhibition Center4 min drive
  • Popular LocationCoco Park Shopping Center4 min drive
  • Popular LocationHuanggang Border Crossing5 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Tea
Nov 6, 2023
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Exterior
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel
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The price is HK$530
HK$618 total
includes taxes & fees
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About the area

Shenzhen

Four Points by Sheraton Shenzhen is located in Futian, a neighbourhood in Shenzhen, and is near a metro station and near theme parks. Coco Park Shopping Center and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World.
Visit our Shenzhen travel guideOpens in a new window

What's nearby

  • Happy Coast - 2 min drive
  • Shenzhen Convention and Exhibition Center - 4 min drive
  • Coco Park Shopping Center - 4 min drive
  • Huanggang Border Crossing - 5 min drive
  • Huanggang Port - 8 min drive

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪肯德基 - ‬12 min walk
  • ‪深圳碧炉茶坊 - ‬11 min walk
  • ‪桂花餐厅 - ‬7 min walk
  • ‪花园酒吧 - ‬5 min walk
  • ‪弈园茶居 - ‬12 min walk

About this property

Four Points by Sheraton Shenzhen

Upscale hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Huaqiangbei, Four Points by Sheraton Shenzhen provides a coffee shop/cafe, a garden and a hair salon. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Yoga classes and fitness classes are offered at the health club; Four Points by Sheraton Shenzhen also has dry cleaning/laundry services, car hire on-site and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, wedding services and luggage storage
  • ATM/banking services, a TV in reception and multilingual staff
Room features
All 438 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch HDTVs with cable channels
  • Recycling, electric kettles and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 35 per day; includes in/out privileges)
  • Electric car charging station on site
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208 for adults and CNY 104 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Taste
  • China Spice
  • The Lounge

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference centre (5651 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Lifeguards on site
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • Self-parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Shenzhen Hotel
Four Points Sheraton Shenzhen
4 Points By Sheraton Shenzhen
Shenzhen Four Points
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Shenzhen
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Frequently asked questions

Does Four Points by Sheraton Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access starts at 6:00 AM.

How much does it cost to stay at Four Points by Sheraton Shenzhen?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Shenzhen on 4 Aug 2024 start from HK$527.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Shenzhen?

Self-parking is available for CNY 35 per day.

What time is check-in at Four Points by Sheraton Shenzhen?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Shenzhen?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Shenzhen located?

Located in Futian, this hotel is within 3 mi (5 km) of Shenzhen Convention and Exhibition Center, Huaqiangbei and Coco Park Shopping Center. Splendid China Folk Village and Dongmen Pedestrian Street are also within 6 mi (10 km). Futian Checkpoint Station is 10 minutes by foot and Futian Bonded Area Station is 13 minutes.

Four Points by Sheraton Shenzhen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 177 out of 532 reviews" "
Rating 8 - Good. 248 out of 532 reviews" "
Rating 6 - Okay. 73 out of 532 reviews" "
Rating 4 - Poor. 22 out of 532 reviews" "
Rating 2 - Terrible. 12 out of 532 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Stayed 2 nights in May 2024

8/10 Good

Baron, Mountain View

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
Stayed 1 night in Apr 2024

10/10 Excellent

EE LING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Tea

Stayed 1 night in Nov 2023

6/10 Okay

Aki

Stayed 1 night in Oct 2023

10/10 Excellent

Guangyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Mack Fiona

Stayed 2 nights in Jul 2023

8/10 Good

Bilguun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

zia

Stayed 2 nights in Jun 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Ngai Lui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Everything was ok. Biggest issue for me was the location. It’s inside a free zone. Good for people doing business in the area though.
Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning does not work in this building apparently. I was put in two separate rooms and the first never reached lower than 25.5 degrees C and the second got down to 24 C by morning but stayed around 25 most of the night. I like it cold when I sleep so, needless to say I slept very little on the uncomfortable bed. The only thing pleasant were the pillows. The rooms looked like they hadn’t been updated since the 80s and I was disappointed with almost all aspects of this stay, especially for the price. No amenities were open, including pool and spa, which were the main reasons for booking here, and manager was unreasonable and unyielding when asked for a discount, Marriott points, or some sort of compensation due to terrible stay, and no amenities. I would not recommend anyone stay at this terrible hotel unless they like wasting money.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought the property was clean and nice. Staff was helpful.
Stayed 4 nights in Nov 2019

8/10 Good

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

KANG

Business traveller
Liked: Cleanliness, room comfort
Old hotel quite expensive, they gave me the wrong receipt I had to call and send back the previous one, all at my expense
Stayed 3 nights in Oct 2019

8/10 Good

Kin Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay.
The room is reasonable in sizes and cleaniness and can see the signs of continuous upkeep. The hotel is located at the border with Hong Kong and a little bit away from shopping areas, and with limited dining places around, but its shuttle service is a plus. Onsite facilities like outdoor pools, indoor hot pools, gym and sauna are great. Helpful staff and breakfast has a lot of choices too.
Stayed 1 night in Aug 2019

10/10 Excellent

Lui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MR.Lui
Clean , organized，friendly well trained staff
Stayed 1 night in Jul 2019

10/10 Excellent

yehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Teck Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No shops around hotel
Stayed 3 nights in Jun 2019