Shenzhen Convention and Exhibition Center4 min drive
Huanggang Border Crossing5 min drive
Huanggang Port8 min drive
Hong Kong (HKG-Hong Kong Intl.)46 min drive
Room options
About this area
Shenzhen
Four Points by Sheraton Shenzhen is located in Futian, a neighbourhood in Shenzhen, and is near a metro station and near theme parks. Coco Park Shopping Center and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World.
Shenzhen Convention and Exhibition Center - 4 min drive
Coco Park Shopping Center - 4 min drive
Shenzhen City Hall - 5 min drive
Huanggang Border Crossing - 5 min drive
Huanggang Port - 8 min drive
Getting around
Futian Checkpoint Station - 10 min walk
Hong Kong Lok Ma Chau Station - 14 min walk
Hong Kong International Airport (HKG) - 46 min drive
Restaurants
鱼满塘 - 8 min walk
肯德基 - 12 min walk
深圳碧炉茶坊 - 11 min walk
桂花餐厅 - 7 min walk
苏菲.玛索酒吧 - 11 min walk
About this property
Four Points by Sheraton Shenzhen
4-star hotel located in Futian
Located close to Shenzhen Convention and Exhibition Center and Coco Park Shopping Center, Four Points by Sheraton Shenzhen provides a return airport shuttle, a corner/local shop and a terrace. For some rest and relaxation, visit the sauna. The on-site Asian cuisine buffet restaurant, Taste, features brunch. Yoga classes and aerobics classes are offered at the health club; Four Points by Sheraton Shenzhen also has shopping on site, a cafe and a garden. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
Buffet breakfast (surcharge), self-parking (surcharge) and a local area shuttle
Express check-out, 14 meeting rooms and a lift
A 24-hour front desk, a gift shop and a reception hall
Guest reviews give good marks for the overall value, pool and helpful staff
Room features
All 438 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
Children's dinnerware and children's books
Bathrooms with rainfall showers and free toiletries
40-inch HDTVs with cable channels
Electric kettles, daily housekeeping and electrical adapters/chargers
Languages
Chinese (Mandarin), English, Japanese, Korean
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (CNY 35 per night; includes in/out privileges)
Motorhome/coach/lorry parking (subject to charges) on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Train station shuttle at scheduled times
Shopping centre shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 196 for adults and CNY 149 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
Taste
China Spice
The Lounge
23rd Terrace
Things to do
Aerobics classes
Children's pool
Fitness centre
Outdoor pool
Sauna
Shopping
Yoga classes
Family friendly
Children's books
Children's games
Children's dinnerware
Children's pool
Children's toys
Corner/local shop
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Lockers available
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre (12917 square feet of space)
Meeting rooms - 14
Outdoors
Garden
Outdoor entertainment area
Pool sunloungers
Pool umbrellas
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive key retrieval information
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
Access methods
Staffed front desk, key retrieval
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 196 for adults and from CNY 149 for children
Airport shuttle fee: CNY 500.00 per vehicle (one-way)
Self-parking fee: CNY 35 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 233.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WePay
Noise-free guestrooms cannot be guaranteed
We should mention
The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Four Points Sheraton Shenzhen Hotel
Four Points Sheraton Shenzhen
4 Points By Sheraton Shenzhen
Shenzhen Four Points
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Shenzhen
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen
Frequently asked questions
Does Four Points by Sheraton Shenzhen have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at Four Points by Sheraton Shenzhen?
As of 6 Jun 2023, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Shenzhen on 19 Jun 2023 start from HK$669.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Four Points by Sheraton Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Points by Sheraton Shenzhen?
Self-parking is available for CNY 35 per night.
What time is check-in at Four Points by Sheraton Shenzhen?
Check-in is from 3:00 PM - 6:00 AM. A fee applies for early check-in (subject to availability).
What time is check-out at Four Points by Sheraton Shenzhen?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Four Points by Sheraton Shenzhen provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 500.00 per vehicle applies.
Where is Four Points by Sheraton Shenzhen located?
Located in Futian, this hotel is within 3 mi (5 km) of Shenzhen Convention and Exhibition Center, Huaqiangbei and Coco Park Shopping Center. Splendid China Folk Village and Dongmen Pedestrian Street are also within 6 mi (10 km). Futian Checkpoint Station is 10 minutes by foot and Futian Bonded Area Station is 13 minutes.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
The air conditioning does not work in this building apparently. I was put in two separate rooms and the first never reached lower than 25.5 degrees C and the second got down to 24 C by morning but stayed around 25 most of the night. I like it cold when I sleep so, needless to say I slept very little on the uncomfortable bed. The only thing pleasant were the pillows. The rooms looked like they hadn’t been updated since the 80s and I was disappointed with almost all aspects of this stay, especially for the price. No amenities were open, including pool and spa, which were the main reasons for booking here, and manager was unreasonable and unyielding when asked for a discount, Marriott points, or some sort of compensation due to terrible stay, and no amenities. I would not recommend anyone stay at this terrible hotel unless they like wasting money.