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Hotel Kapok Shenzhen Luohu簡介

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Down duvets, minibar, in-room safe, individually furnished
Down duvets, minibar, in-room safe, individually furnished
Smart TV, video game console
Down duvets, minibar, in-room safe, individually furnished

Hotel Kapok Shenzhen Luohu

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • 免費 Wi-Fi
  • 包泊車
  • 空氣調節
  • 餐廳
  • 健身室
  • 可供應早餐

Cleaning and safety practices

  • 消毒清潔
  • 旅客入住前後客房空置 24 小時
  • 提供酒精搓手液

鄰近熱點

    人氣熱點The MixC Shopping Mall5 分鐘步程
    人氣熱點International Foreign Trade Center18 分鐘步程
    人氣熱點Huaqiangbei19 分鐘步程
    機場Hong Kong (HKG-Hong Kong Intl.)60 分鐘車程

Choose dates to view prices

尊貴豪華大床房

5/5 guest room rating
  • 45 平方米
  • 城市景
  • 最多可入住 2 人 (包括小童在內)
  • 1 張加大雙人床

豪華商務套房

  • 65 平方米
  • 城市景
  • 最多可入住 2 人 (包括小童在內)
  • 1 張加大雙人床

豪華雙床房

3.8/5 guest room rating
  • 40 平方米
  • 城市景
  • 最多可入住 2 人 (包括小童在內)
  • 2 張標準雙人床

精致闊景套房

5/5 guest room rating
  • 55 平方米
  • 城市景
  • 最多可入住 2 人 (包括小童在內)
  • 1 張加大雙人床

豪華大床房

5/5 guest room rating
  • 40 平方米
  • 城市景
  • 最多可入住 2 人 (包括小童在內)
  • 1 張加大雙人床

豪華闊景套房

  • 75 平方米
  • 城市景
  • 最多可入住 2 人 (包括小童在內)
  • 1 張加大雙人床

有關此地區的資料

Shenzhen

Located in Luohu neighbourhood, Hotel Kapok Shenzhen Luohu is connected to a shopping centre. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Looking to enjoy an event or a game while in town? See what's happening at Shenzhen Stadium or Sha Tin Race Course. Guests appreciate the hotel's convenience for public transportation: Guomao Station is 12 minutes on foot.
Popular Location

附近景點

  • The MixC Shopping Mall - 5 分鐘步程
  • Luohu Commercial City - 6 分鐘步程
  • Luohu Port - 12 分鐘步程
  • International Foreign Trade Center - 18 分鐘步程
  • Huaqiangbei - 19 分鐘步程

交通資料

  • Shenzhen Station - 6 min walk
  • Guomao Station - 12 min walk
  • Hong Kong International Airport (HKG) - 57 min drive

住宿資訊

Hotel Kapok Shenzhen Luohu

5-star luxury hotel connected to the convention centre in Luohu
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli and 24-hour room service. All 166 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include washing machines and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Hotel Kapok Shenzhen Luohu offers 166 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and video game consoles. Each accommodation is individually furnished. Beds feature down comforters. Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CNY 100 for adults and CNY 50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Shopping centre

Family friendly

  • Access to nearby outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – October 2018
  • Smoke-free property

客房設施服務

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Smart TV
  • Video game console

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Garden

More

  • 4G LTE smartphone data speed
  • Access via exterior corridors
  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Smartphone
  • Smartphone data usage (limited)
  • Soundproofing
  • Turndown service
  • Washing machine
  • Window screens

政策

入住

Check-in from 2:30 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

退房

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

特別入住指示

The check-in location differs from the property location; to check in, go to 自助机办理入住
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

進門方法

Staffed front desk

寵物

No pets or service animals allowed

小童與加床

Children are welcome
Rollaway/extra beds are not available.

此住宿接受以下付款方式

重要資訊

收費

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

可選額外服務/設施

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 100 for adults and CNY 50 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

其他詳情

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

全國評級

For the benefit of our customers, we have provided a rating based on our ratings system.

住宿又稱為

Kapok Shenzhen Luohu Shenzhen
Hotel Kapok Shenzhen Luohu Hotel
Hotel Kapok Shenzhen Luohu Shenzhen
Hotel Kapok Shenzhen Luohu Hotel Shenzhen

常見問題

4.6
Wonderful
Rating 5 - Excellent. 31 out of 44 reviews
5 - Excellent 70%
Rating 4 - Good. 8 out of 44 reviews
4 - Good 18%
Rating 3 - Okay. 4 out of 44 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 44 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 44 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
The bookstore with the cafe as the lobby entrance was really cool. It was what attracted us to the place, along with the good reviews. The location was good near two metro. The room was spacious and comfortable. The hotel staff barely spoke English. The breakfast was below average. The area is quite ugly and all of the construction around there did not help. We should have stayed at the Grand Hyatt next door for the same price.
Stayed 3 nights in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, designb, quality of hotel fittings, restaurant
Stayed 4 nights in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall and affordable hotel with spacious rooms, very comfortable bathrooms and excellent in-room amenities (safe, fridge, big tv, video game options). A decent breakfast with international and local options; however the breakfast staff was not too friendly. The gym is awkwardly placed in a glass room area on the 3rd floor. It needs more free weights, and a full circuit system with more exercise options. Overall, the staff was friendly and willing to help. Downsides: A major gripe is that the hotel has no ATM machine / cash point. The WiFi was very intermittent and lacking in streaming capability and stability. A WiFi upgrade is sorely needed for today’s traveler. There was No 24 hour or late night room service options. For an international hotel with guests arriving from different time zones and late into the evening, there needs to be a 24 hour in-room dining option. In closing, a much more affordable option to Western brands in the same area. With some simple upgrades and a deeper bench of English speaking staff and this hotel would be perfect. Either way I’d gladly stay here again and recommend it to travelers to Shenzhen.
Stayed 5 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019