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Sheraton Shenzhen Futian Hotel

Photo gallery for Sheraton Shenzhen Futian Hotel

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Shenzhen Futian Hotel

Sheraton Shenzhen Futian Hotel

5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong

Explore the area

  • Popular LocationShenzhen City Hall12 min walk
  • Popular LocationShenzhen Convention and Exhibition Center16 min walk
  • Popular LocationShenzhen Civic Center17 min walk
  • AirportShenzhen (SZX-Shenzhen Intl.)22 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Futian neighbourhood, Sheraton Shenzhen Futian Hotel is connected to a shopping centre. Shenzhen Concert Hall and Guan Shanyue Art Museum are cultural highlights, and some of the area's activities can be experienced at Shenzhen Golf Club and Huanggang Port. Shenzhen Museum and Shenzhen International Garden and Flower Expo Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's convenience for public transportation: Shenzhen Convention and Exhibition Center Station is 3 minutes on foot and Futian Station is 8 minutes.

What's nearby

  • Coco Park - 8 min walk
  • Shenzhen City Hall - 12 min walk
  • Shenzhen Convention and Exhibition Center - 16 min walk
  • Shenzhen Civic Center - 17 min walk
  • Shenzhen Concert Hall - 17 min walk

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive

Restaurants

  • Where to eat
  • Mezzo Italian Restaurant – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • The Exchange Restaurant – Serves breakfast, lunch and dinner daily.
  • Afterwards Lobby Bar – Open daily.

About this property

Sheraton Shenzhen Futian Hotel

Luxury hotel connected to the convention centre in Shenzhen with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli and coffee/tea in a common area. All 290 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.
Sheraton Shenzhen Futian Hotel offers 290 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 for adults and CNY 109 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean
  • Russian

Business services

  • Business centre
  • Conference space (86112 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 218 for adults and CNY 109 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and Barclaycard; cash is not accepted

We should mention

The seasonal pool will be open from May to November
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Shenzhen Futian Hotel
Sheraton Shenzhen Futian
Shenzhen Sheraton
Sheraton Shenzhen
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 145 out of 344 reviews
5 - Excellent 42%
Rating 4 - Good. 134 out of 344 reviews
4 - Good 39%
Rating 3 - Okay. 42 out of 344 reviews
3 - Okay 12%
Rating 2 - Poor. 13 out of 344 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 344 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway in Futian
Stayed 1 night in May 2021

5/5 Excellent

Stayed 3 nights in Oct 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very friendly staff. Gym and pool were under renovation which was not disclosed at the time of the booking but there is a smaller temp gym and was offered to use the pool facilities at the St. Regis 👍
Stayed 2 nights in Jan 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat service, not luxurious
This is a nice, clean hotel that takes great care of their guests. I had several special requests during my 5 days stay which they were always happy to accommodate whether the check in person, Lucky, the concierge staff who helped me send FedEx which is not so easy for a foreigner, the cleaning staff, the F and B manager and even the wait staff. Staying there for 5 days and eating the buffets for every meal since I was there for a conference, I did find that the variety of food could have been improved. The Italian restaurant, Mezzo, also needs to improve its offerings in my opinion. Overall, it is not particularly luxurious from Western standards.
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sign of hotel was not obviously shown in front of the hotel, so we needed to take some time to look for it. We celebrated our anniversary there and the hotel put in some romantic decorations and offered us a complimentary cake which was very delicious, we really appreciated it. Overall the hotel was great, if the buffer breakfast could provide more varieties then it would be excellent.
Stayed 1 night in Dec 2019