Kyotango Shizuka Shrine Hotels

"Thank you to the staff for creating a beautiful experience. The team was diligent, kind, and empathetic to our needs. Guest services provided excellent assistance with understanding Japanese etiquette and local traditions. Our host spoke English, as well as many other languages! We were so impressed with the effort everyone put in to make our stay and honeymoon special. We will never forget this trip. Arrived to Kinosaki by train, sent our luggage ahead, and it was waiting in our room upon entry. Guest services welcomed us and explained the customs and rules of the ryokan. We were taken to our room, where our host showed us how to dress in yukata, booked our meals for our stay, and answered all our questions. It was a lovely chat that left us with enthusiasm. Later on, our hosts came back with a gift to share their well wishes for our honeymoon. We were so touched by their hospitality. The room was stunning. The floors were very comfortable to sit on, and the view of the water garden left us feeling very relaxed. The treats inside the room were very yummy as well! We were also fully stocked with beverages, which were refilled daily. The onsens were truly magical, leaving us feeling rejuvenated. Breakfast was incredible! If we were to ever return to Kinosaki, we would happily stay at Onishiya Suishoen again. "

"Great staff. Very helpful. Small room "

"This was by far my best hotel experience ever in my 42 years of life. The staff are the manifestation of true Japanese hospitality and attention to detail in each of their gestures. The room was beautiful, the tatami very comfortable and the onsen experience unique. I recommend having breakfast and dinner every day of your stay as the food quality and service surpasses anything available in town. Will be going back for sure."

"El hotel está céntrico para ir a todas las aguas termales, el staff es muy amable y el desayuno tradicional está muy bueno."

"I had an incredible stay at this hotel in Kinosaki Onsen. From the moment I arrived, the staff went above and beyond—truly some of the best hospitality I’ve experienced. Every interaction felt genuine, attentive, and thoughtful. The food was outstanding. Both dinner and breakfast were beautifully presented and full of flavor, easily one of the highlights of the stay. You can tell a lot of care goes into every dish. The room was spacious, comfortable, and perfectly designed in a traditional style, which really added to the overall experience. Everything was spotless and well-prepared. The property itself is absolutely beautiful—peaceful, well-maintained, and perfectly in tune with the atmosphere of Kinosaki Onsen."

"Staff were incredibly attentive and nice. Even with the language barrier they went above and beyond using Google Translate to explain the courses of our dinners and breakfasts, as well as information about the town. The hotel was slightly out of town (15mins walk) but they have a shuttle that was basically on demand. We wanted to go into town for the night and they dropped and picked us up at our desired time. The property is also tucked at the base of a mountain which made for a beautiful location. Overall a relaxing stay and a highlight of my 3 week trip around Japan. "

"The rooms are spacious and have a pretty view of the river though do not opt for the cot if you cannot get a triple Buffet is generous but does not change so recommend not prebooking food if staying more than one night. For breakfast and dinner it’s decent but to gets repetitious. Walkable to town but not central. Does have limited shuttle service. "

"I cannot recommend the The Base House Kinosaki enough. There were 4 of us staying for 2 nights and we wish we could have stayed longer. The Host of the property was fantastic. He was gracious, courteous, incredibly helpful, and went above and beyond at all times. He was very easy to communicate with and responded to our emails and texts right away. His willingness to shuttle us to and from the town was also amazing. The Property itself was great. It is an enormous house with plenty of space. The beds were comfy, the kitchen has everything you could need, there are multiple clean bathrooms, and the projector room is a great spot for a movie night. I want to thank the host again for an unforgettable stay and we hope to be back soon!!"

"The staff was very accommodating. There aren't any restaurants around, so including meals with your reservation is highly recommended. "