Sao Paulo Shopping Metropole Hotels

"Exatamente experiência. Hotel muito aconchegante e perto de tudo"

"Everything was excellent until the last day when we noticed my wife was missing a very expensive jeans from her luggage, whoever clean the room stole this from our luggage, I went to the front desk trying to find a manager to find out what was going on and surprised there wasn’t any manager around to handle this situation, very disappointed with all this, sadly because before they happened everything was perfect, Hilton has to check who did the room 1507 on Friday march 6th because that person stole from our belongings."

"In general all was excellent. The only remark was the air conditioning in the room that wasn’t cooling enough. "

"Breakfast was great, pool is nice. "

"Staff"

"Quarto sujo. Ar condicionado antigo, luz entrando dentro do quarto as 5 da manha, pq a cortina tinha um rasgo gigante. Banheiro sujo.com bolor nos cantos. Para.abrir as portas.era uma chave das antigas mesmo. Nao estava satisfeito com a qualidade do.quarto, quando solicitei o cancelamento do quarto, e a funcionaria da recepção disse, que nao.tinha nada a se fazer pq ja havia feito o checkin. Fui obrigado pagar por um segundo quarto pois o quarto que eu estava que era supostamente para 5 pessoas, o ar condicionado só era funcional em 1 dos quartos. Sendo.assim fui obrigado a pagar por 1 outro quarto para que a familia recebesse o minimo.de conforto. Hotel super.antigo. Nao recomendo pra ninguem. Se vc quer uma boa experiencia de hospedagem nao tenha esse hotel como uma de suas escolhas. "

"Air conditioning in the room was extremely loud and barely cool. "

"In general good"

"Parking charges an extra fee. Shampoo was not refiled, towels had stains, the extra bed was "children" size."