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"Conveniently located above a huge mall woth lots of food options and shopping"

"Cozy and convertible "

"It would have been great if I checked in but our flight left"

"Good locations "

"The staff could not have been more courteous and attentive. They made our stay memorable guaranteed our return business !"

"Well placed in terms of access "

"Clean & Great Friendly Staffs"

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "

"Everything was great; facility, staff, cleanliness, quiet, hot shower. early breakfast, and the patio was a very pleasant escape during layover. "