Yamanouchi Sora Terrace Hotels

"The Onsen was wonderful and relaxing, staff were extremely friendly and provided services like a pickup/dropoff at the train station and a shuttle to the entrance to the Snow Monkey Park. There was also a great view of the town from our window on the 4th floor."

"The owner was a very sweet elderly man. He was very nice. Drove us to the Snow Monkey park, gave us a souvenir, and provided beautiful Yukakas. The room was nice sized, had a beautiful view of the mountains, and the bed and quilt were nice. The Onsen was wonderful...a must try. take note: No elevators."

"Great location and ski in ski out. Small but comfortable room for family of 4, Onsen is a blessing! It’s a little tired, super busy hotel. Outrageously priced buffet dinner, go elsewhere. Free shuttle makes that easy, but make sure you book all offsite options. "

"If I could give 6 stars I would. This place and its staff were amazing. Our room had a private spring fed tub in the room, a sauna, a massage chair and tons of space. The pictures didn't do it justice. The staff was crazy attentive, served us an impressive breakfast and was helpful every step of the way. We would 100% stay again. I haven't been this wowed by a hotel in a long time but they blew away our expectations. This hotel was the perfect blend of Japanese style mixed with some of the western conveniences we were looking for."

"Very clean and well maintained hotel. Staff were very helpful they had a native English speaker at the desk. Great amenities. "

"Our stay at Aburaya Tousen was a memorable experience. We arrived quite late but had no trouble finding the place. There are a few free parking lots around, which made things easy. Service stood out right from the start.. a staff member came out to greet us and helped carry our luggage from the gravel parking area. Check in was done while we were seated in a nice, modern lounge, with snacks and tea served. It felt very welcoming and thoughtful. We went for a more traditional Japanese style “Bath” room with futons on tatami, and honestly, it was very comfortable. The room was spacious and had a great layout, with a seating area facing a stream and the mountains.. really nice spot to just sit and take in the view. Everything was clean and well equipped, including the toilet and bath area. They do have more Western style rooms, but I’d recommend going for the Japanese-style for the full experience. The onsen is definitely a highlight. The public bath on level 7 is large and has a variety of pools. We also booked a private bath, which was great for a more personal, relaxed experience. Breakfast is served on level 5 and is quite a spread… lots of options from Japanese dishes like sukiyaki to even some Western-style items. It was a bit heavy for us in the morning, but if you enjoy a big breakfast, you’ll appreciate it. The owner personally saw us off at checkout, which made the whole stay feel even more warm and genuine. Overall, a really solid stay and one I’d definitely recom"

"So nice! Staff were helpful with everything and so polite. Beautiful place, beautiful room and dinner presentation was exquisite. Free ride to Snow monkey park. Saw lots of Snow monkeys and a serow antelope, the national treasure of Japan. We had a private bath and Onsen tub."

"Perfect spot. Large room. Sort of patio area. Friendly staff. This is shared bathroom. I would.come back with my family again."

"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese hotels. The experience was just ok."