「I had a reservation on Aug 14th but couldn't check in. I filed a claim with Travel Guard, and they said the Hotel said I checked in. Poor service trying to resolve the matter with Tollway; the receptionist couldn't understand what I was saying and hung up.」
「What a beautiful hotel! It was so clean and modern, but with a gorgeous vintage aesthetic at the same time. The doors positively gleamed. The restaurant is lovely, we had delicious cappuccinos at the bar. We will definitely return when we visit our son at college again.」
「It was okay… the bed was clean but it wasn’t worth how much we paid. We would stay somewhere else if we were here again. The room had a weird musty smell, the door was not closing fully and you could hear everything going on in the hall. There was stuff(I think dog food?) on the floor by the bathroom from whoever was there before us.」
「This was probably the most disgusting hotel I’ve ever stayed at. The carpet in our hotel room was weirdly damp… like the entire floor, not just one area. Our room also smelled terribly of chemicals that we couldn’t determine exactly what the smell was. Definitely gross and will not ever return」
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