「Room was very comfortable. We really appreciated the staff allowing us to check in late and leaving the lights & heating on for our arrival. Would stay at the motel again.」
「Dear Expedia Customer Support,
I am writing to make a formal complaint regarding our recent accommodation booking at The American Creswick during the AFL long weekend.
My wife and I drove approximately 150 km to the property for our booked one-night stay. When we arrived, we were shocked to find that the hotel was closed and there was a prominent “FOR SALE” sign displayed on the building.
We immediately contacted the property by telephone. Approximately 20 minutes later, a man arrived, opened...
「It was absolutely enjoyable staying at this hotel with a spacious and well-equipped room. We loved everything it provides and will definitely go back when visiting Ballarat again in the future.」