2/10 Terrible
Verified traveller
19 Apr 2024
Disliked: Cleanliness
Terrible gas smell could not stay, can’t get all of my money back have to go to court for it!
When we arrive, there was a terrible gas smell in the property so we opened up the doors and went outside for 30 minutes until it got too cold to stay out and then we went back in the house and shut the doors. The smell was too bad to remain downstairs so we tried to sleep upstairs, but it was terrible there as well so I called the property manager. He lives an hour away, but showed up at 11 PM and called the gas company who began a protocol so he had us get dressed, pack up all of our belongings and help us load them back into our car. We were blocked in by the firetruck, so couldn’t leave for our hotel for 30 minutes they said at that point in time that there was no reading for gas in the house, but that we had to wait for the gas company to show up before we could know for sure so we went to a hotel. The groceries that we bought for our weekend with my girlfriends from my childhood were ruined, our entire plan was put to waste and now EVOLVE does not want to give us back all of our money. I have to go to court to get my money back and this is just a shame. I will never rent from VRBO again. The photos of this property make it seem like it is spacious, but the living room is very small, the refrigerator was very dirty when we got there, and I’m guessing that because we came in the weekend after the eclipse perhaps the gas tank was empty, which is why it was admitting such a terrible smell.We both had bad headaches when we left the property and now this whole thing is one.
Verified traveller
Stayed 2 nights in Apr 2024