Ken, We're glad you had a wonderful family vacation with us at Colony Reef Club. Looking forward to having you back! Thanks, Natalie D. Rental Manager

Hi Michael, We have already addressed the cleaning concerns with the unit's cleaner, and she has taken action to make sure the rugs are well vacuumed. As you can imagine being an oceanfront property keeping the sand out of the condos can be challenging! Our Maintenance Man has addressed the sinks and tub and got them working properly for future guests. We're happy you enjoyed the location and amenities! Next time you stay please notify us right away if there are any concerns so we can handle them so you can have a comfortable stay! We want all our guests to be able to come to the beach to relax and recharge. Thanks, Natalie D.

Hi Kimchi, Your stay was over the Memorial Day Weekend Holiday, so having families playing games in the courtyard is very typical for our property and most properties here in St. Augustine Beach. Since the children are out of school in the summer Colony Reef Club becomes the hot spot for families to vacation. If you would prefer a quiet time to enjoy the beach I would recommend coming on a non holiday week, such as later on in the fall or winter time. Thanks, Natalie D.

Hi Tim, We love the view from 1310 as well! The new owner has done a wonderful job stocking the condo so it has everything you need for your vacation. I reviewed the maintenance tickets and there was nothing submitted during your stay. Feel free to email me if you have a chance so we can address those items. Please remember we have a great maintenance supervisor who is here to address any concerns you have in the condo 24/7! We look forward to having you back again, and please do not hesitate to call or email the office if you need anything in the future! Thanks, Natalie D.